Riata Ford

I wanted to take a minute to review my experience working with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contac with Riata Ford on the purchase of my 2023 F150 Lightning Lariat ER truck. I started this process with an internet inquiry, and was quickly contacted by Edgar Cruz who became my salesman. I explained exactly what I was looking for and he stated he had that in stock. I made an appointment a couple of days later and met with him at the dealership. After a short test drive I was sold on the truck. Edgar was great with answering my truck related questions. I was trading in two vehicles and the trade values were the make it or break it aspect of this deal for me. Enter Mr. Mike Jones the sales manager. Mike was not your “typical” showroom sales manager. He was very personable and went to work on my deal. Mike offered me exactly what I needed for my trades and although I came to the dealership with great financing in hand. He personally contacted Ford Credit by phone and was able to secure a better financing rate for me than I came in with. There did end up being a small glitch in my paperwork that was discovered a couple weeks after purchasing the deal and again Mike Jones went above and beyond my expectations in making the situation right to ensure my overall satisfaction as his customer. This overall purchase experience, time at the dealership attention to my satisfaction was the best I have ever had. From test drive to drive away was about 2.5 hours. Do yourself a favor and visit these folks at Riata Ford in Manor Texas for your next vehicle purchase and you won’t be disappointed. This dealership has perfected the car buying experience. They have a new loyal customer with me and my family. Thank you Mike, Edgar and the team at Riata Ford for a GREAT buying experience! More

Been nothing but helpful an great experience working with Riata ford. Jason and Brianna did a great job with a quick and easy buying experience. Riata ford. Jason and Brianna did a great job with a quick and easy buying experience. More

Very professional it was quick easy and i drove home in a new truck success new truck success More

I like the look of the dealership and Oscar did a terrific job of getting the piece where we needed it to make the deal and to deliver it to our house which is quite a ways from the dealership was g terrific job of getting the piece where we needed it to make the deal and to deliver it to our house which is quite a ways from the dealership was great, however that's where the good stopped and the bad started.First thing the vehicle got to us filthy,I washed it myself even though it was well below freezing (that's why I was told it was delivered to me dirty) and then there's the no hands free lift gate, we still don't know if my 83,000.00 vehicle has it or not and I have been told numerous times that they will find out for sure and call me back, but I have received no call.The sales manager did call and tell me to take it to a detailer and he would pay for it. also the vehicle has no cargo net in it and for the price of this vehicle I would think that would be part of the package More

They were upfront with everything. I have worked with Leif Johnson ford several times in the past and Riata is an excellent extension I have worked with Leif Johnson ford several times in the past and Riata is an excellent extension More

Gary is the man. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. He and his team went the extra mile to make a not so good situation into a satisfied customer. Thank you. More

Super friendly, extra helpful. Will is especially knowledgeable and on top of things and knew about many of the obscure issues that come with purchasing an EV. Will is especially knowledgeable and on top of things and knew about many of the obscure issues that come with purchasing an EV. More

Great Job - service was excellent and i will be back. There is a dealer in Hutto that use some lessons from yall!! There is a dealer in Hutto that use some lessons from yall!! More

The service I received was better than expected. The communications with the service adviser was complete and accurate. The communications with the service adviser was complete and accurate. More

They where nice and very friendly in all aspects that help me out on getting my feet into the right a new truck! help me out on getting my feet into the right a new truck! More