I recently purchased a new vehicle from Riata in Manor and very happy that I did.
In part b/c they're my local dealer. They're more accessible than other dealerships I spent time with; I like that if my vehicle needs servicing, they're only a few minutes down the road. And I know having my vehicle serviced at Riata didn't require I purchase from them, but all else equal, I always prefer establishing relationships with local businesses.
But in bigger part, the saleswoman I worked with, Joy, committed more of her time to help me than other sales staff at other dealerships did. Of the 12 vehicles I test drove, 6 were at Riata through Joy! She even brought in a Mazda I was interested in from a sister location.
And that time in each of those vehicles, w/her helping me understand each of them better, including strengths, trade offs, etc., is what helped me arrive at my final buying decision. I started my vehicle search wanting a Toyota Tundra, but wound up buying a Ford Edge. Perhaps a wide swing, but I'm totally happy w/the Edge and glad I went with it vs. a full size truck or SUV. I feel it's the perfect vehicle for me right now, and Joy played a huge part in helping me arrive at that decision.
From there, final pricing was competitive and Jennifer in finance walked me through it patiently and carefully. She clarified each pricing component and indeed, the price Joy said I'd walk out the door with was the same price Jennifer had me sign off on.
Overall it was great buying experience once I found Riata; I'd easily recommend them when you decide to purchase your next vehicle. Especially if you're in Manor, but greater Austin residents should consider the short drive to Riata worth it. They're local, generous w/their time, knowledgeable on the vehicles they're selling, and deliver on the price they promise. Overall a crack shot team that I'd easily do business with again.