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774 Reviews of Riata Ford - Service Center
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Verified Customer
March 24, 2023
In February 2023, we picked up our beautiful Ford Maverick, but the process actually started 14 months earlier in 2022. Thanks to the awesome sales manager, Jeff Ledesma, our purchase became a realit Maverick, but the process actually started 14 months earlier in 2022. Thanks to the awesome sales manager, Jeff Ledesma, our purchase became a reality. Not only Jeff, but Will and Chris, and the entire Riata Ford team took excellent care of us. But, the service after we purchased the vehicle and ordered several Ford add-ons (bed extender, bed liner, etc.), did we really find out how amazing this team is. It was the first time Service had dealt with some of these items on a Maverick and it was very challenging. BUT, Chris and the service team stepped up and did an excellent job installing them and because it took a couple of days and we lived out-of-town, they provided us with transportation so we didn't have to make the drive back-and-forth to get my husband to work. I cannot say enough good things about Riata and the way they take care of their customers. I would suggest driving from anywhere in Texas to visit these folks. You will not be disappointed! I am 70 years old and never experienced this type of customer service ever. They're the BEST!! More
by joycerossman53
March 21, 2023
Best dealer around. I will always return to Riata Ford for my service and car buying needs. I will always return to Riata Ford for my service and car buying needs. More
by RACHELANNMOREHOUSE
Employees Worked With
Other Employees :
Kevin Wood, Ryan Fisher, Chris Amaya, Kevin Hopper, Monica Kinas
March 17, 2023
Fast and efficient! Very professional and convenient service provided I appreciate the flexibility in ford coming to me for this service! Very professional and convenient service provided I appreciate the flexibility in ford coming to me for this service! More
by ashleyduran10
March 14, 2023
Buying a truck from Riata Ford in Manor was the worst customer experience I have ever received starting from the employees the store manager. I would never buy from this location ever again. customer experience I have ever received starting from the employees the store manager. I would never buy from this location ever again. More
by PHERNANDEZ6069
Employees Worked With
Store Manager , Edgar Cruz
March 06, 2023
I wish everyone could have as good an experience with their vehicle repair as I did at Riata Ford in Austin! They are very prompt, efficient, and friendly to work with! John and Heidi should be commend their vehicle repair as I did at Riata Ford in Austin! They are very prompt, efficient, and friendly to work with! John and Heidi should be commended for the valuable assets they are to Ford Motor Company. More
by tmcann
