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Riata Ford - Service Center

Manor, TX

4.6
776 Reviews

776 Reviews of Riata Ford - Service Center

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April 25, 2021

Many times for oil changes I've watched my truck set for 15-20 minutes with no one working on it. No wonder it takes 1.5 hours for an oil change with an appointment. More

by JERRYKRABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Great service! I’ll always bring my vehicles here! Although I do not know why there is a 25 wor minimum on this review. Seems unnecessary. More

by ZE5001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Service is always great. Had to pay for a loaner and I do not believe I should have paid for service. But was explained to me why. More

by GATES6KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD and Barrett
April 21, 2021

Always ready on time and service advisor Dolores made me feel at ease by keeping me in the loop of when my vehicle would be ready. More

by VIRGINIALEEWIRTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolores
April 20, 2021

Everyone was kind and patient. Work was completed in a timely manner and when they told me it would be. Very pleased with the service I received. More

by I love pink!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barret
April 20, 2021

This place is always good, I have never had a problem with them. I have been buying vehicles from them since 2010. I get them serviced as well. Thanks More

by JIMMYCONNER719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

As always, J. D. Was able to get my car an oil change. I forgot to schedule an appointment and he was able to fit my in. Unfortunately the cost went up. More

by brian.k.mowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. D. Brooks
April 19, 2021

Staff was courteous, prompt and very helpful with the issues I had. John went out of his way to try to find an answer to the question I had about the current recall on my vehicle More

by MICAHYOUNG0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
April 19, 2021

Jon is always fast, efficient and on top of his game with customers. I was also happy Will was able to help me get my color worked out with my Bronco reservation. More

by GRIFF007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marri Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will G
April 17, 2021

Dropped it off in the evening, was done by 7:30 am next day. Fast, floor mats to protect the carpet and mats I had More

by LOVE2FISH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Cates
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