Ricart Ford

Trade car Melissa and Jay were very helpful in helping us find the right car for our family. I would recommend ricart ford to everyone. This is the 3rd car I've Melissa and Jay were very helpful in helping us find the right car for our family. I would recommend ricart ford to everyone. This is the 3rd car I've gotten from ricart and I'll stay with ricart More

Thanks for the truck Thank you so much to the Used Car Factory team led by (in my case) Ashleigh. My new truck is sweet, I think she may have been as excited for the test Thank you so much to the Used Car Factory team led by (in my case) Ashleigh. My new truck is sweet, I think she may have been as excited for the test drive as I was. Regardless, she did a great job and I would buy from her again (and recommend her as well). More

Hidden charges and dishonesty Watch for hidden charges on your oil changes at Ricart, they are not being honest! They charge 18.20 base for the oil filter that automatically inclu Watch for hidden charges on your oil changes at Ricart, they are not being honest! They charge 18.20 base for the oil filter that automatically includes Drivesure coverage unknowingly to the customer. I researched and found it's a roadside assistance program under a company called Keux. I never asked for this roadside assistance coverage to be added to my service cost. I know this is not a free product, because I checked with other dealers in the area who's charge for oil filter is $7 cheaper than Ricard and they offer Krux separately and openly. When I questioned the service manager on the 42.68 cost of a simple oil filter change, she said that $36.99 was Fords standard cost for an oil change, they don't set charges, its nationwide amount with all dealers. That was a lie, I checked with 2 other dealers, one in Illinois and one in Delaware OH, both quoted 29.95. Basically, the manager there refused to compensate me when I brought this to her attention and she escalated the situation by not being honest with me, or at the least making it right by compensating me for the hidden overcharge, hence frustrating me further. After I left, they called me on my cell, cancelled a future service appointment I had and said I am not welcome back because of my behavior in front of their customers. I guess they did not like getting called out on their BS lies and hidden charges in public. Where I come from (Chicago) we call people and service providers out on their BS. I do not apologize for getting upset and I would like to see them stop doing this to other consumers, it's crap. I bet that $7 profit on every oil change adds up! Honestly, I won't ever go back there, it's not about the $7, it's about the dishonesty. Makes you wonder what other lies they are hiding. Funny thing is, to extend the BS, they gave me a paper after I finally paid the full charge, about the roadside coverage for 6 months and said it's free and included as part of their oil changes, even shows a separate line of 0 charge on my invoice, lol! And lastly, we purchased a 40k vehicle here 7 months months ago, wish I could have gone to Byers in Delaware instead for my purchase, service there is honest and better. More

Awesome experience We recently purchased a used vehicle at ricart ford and had an excellent experience. They were pleasant helpful upfront and honest with us about the w We recently purchased a used vehicle at ricart ford and had an excellent experience. They were pleasant helpful upfront and honest with us about the whole deal. We were never miss led or pressured ! More

Always a great experience! They are respectful of your time and do everything they can to put you in the vehicle you want at the lowest interest rate they can get. The only deal They are respectful of your time and do everything they can to put you in the vehicle you want at the lowest interest rate they can get. The only dealer I've been to in years that is really there for the customer. Second time I've bought a car there and it was well worth the drive. Thank you Troy, Chad, Zach and Ted! More

Best Ford Dealer in Ohio! Ricart is an amazing dealership with the most courteous and professional sales team members! We have had nothing but pleasant experiences with Ricart Ricart is an amazing dealership with the most courteous and professional sales team members! We have had nothing but pleasant experiences with Ricart and would recommend them to everyone!!! More