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Ricart Used Car Factory

Groveport, OH

4.8
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs! Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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4255 S Hamilton Rd #140

Groveport, OH

43125

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Showing 6,938 reviews

July 13, 2022

Was a great buying experience. Greg was awesome. He has worked with several members of my family. He actually listened to what my needs were and picked out the vehicles that met m More

by cat123161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roytman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ricart Used Car Factory responded

Thank you for the amazing review Cat! Greg is an amazing team member and we're glad to hear that he was able to help you get into the right car!

July 12, 2022

Excellent service, very welcoming environment with staff that don’t try to overwhelm. Was in and out in 2 hours. Would 100% recommend for individuals that are buying a car for the first time. More

by Keshawn Prather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Plymale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taesha Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams
Jul 12, 2022 -

Ricart Used Car Factory responded

Thank you for the great review Keshawn! Our goal is to be quick and efficient while also being thorough with every customer that walks through the door, ensuring they are 100% satisfied when they walk out. We hope to hear from you again.

July 12, 2022

Finding a car and the loan process was super easy! Preston was very helpful with phone calls and answering questions More

by hapcap4176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Powell
July 12, 2022

Everyone was so helpful. Service was quick. They were waiting for me to get to the dealership More

by lcannon5373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

My salesman Noah gave me a probably one of the sweetest deals yet. Told him what I wanted. Ended up finding me the perfect truck for even less of the one I was looking at. Had me in and out never wasted a More

by gardnerspigfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember the names but the financial department was great
Jul 25, 2022 -

Ricart Used Car Factory responded

Thank you for the awesome review! We love having Noah on our team and we're glad to hear that he was able to get you into the right truck!

July 12, 2022

Dashawn was professional amazing patient kind he was the whole package, After being at a previous dealership that morning and then trying to force a car on me they wanted me to buy and being ignored unheard More

by Nlo3sns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeShawn Sowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Nlo3sns responded

Thank you Deshawn you are a blessing and I can't remember the finance guys name I worked with for getting my deal done I love my new car, and I love you all, Ricarts is truly number one.

July 11, 2022

Everyone was awesome. They was very helpful and Preston went above and beyond what was necessary. More

by mominspector10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Powell
July 11, 2022

I came back! This time to get my car detailed! I had bought my car and taken it before they could detail it originally so I brought her back so they could. What o More

by KaylaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All ford service and detail employees , Ryan Combs
Jul 12, 2022 -

Ricart Used Car Factory responded

Thank you for the great review Kayla! We love hearing from return customers and we're glad to hear that your visit went smooth!

July 11, 2022

We had an awesome experience car-buying and were so happy to work with Crystal and the whole team. More

by morganedom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cruz
July 11, 2022

Great selection. A lot of different options and price range and a lot of great team members to help you find the perfect fit for you and your family! More

by Otterstedta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams
Mar 24, 2023 -

Otterstedta responded

A woman that works Ricart Automotive told me she would help me get my car towed because it had to be towed for the 3rd time in less than a month after being worked on twice by them already. Each tow bill costing over 700 dollars mind you. So this woman who knew how frustrated I was said we will cover this tow for you have the tow company bring us the bill. I thanked her and did just that. I go to pick up my rental from Ricart Ford that said woman said they could have covered for me as well (have had no issues with this) and leave. Pine Tree Towing gives me a call and says that Ricart no longer wants to pay the bill and that they are sorry and ask if I would like it taken back to my house free of charge (great company) I get back on the phone with Ricart and speak with Mark Reed who tells me 700 dollars is too much for a tow bill and that is ridiculous. I said I know I've paid it twice which is why I though it was nice when your company said they would cover this. Mark Reed and I argue and exchange heated words he says this is not how he does business I agree that's not how a business should be ran. He agrees to pay the bill ( so I thought) and we go on. Fast forward to today my car is still in the shop that is neither here nor there you would think a car would be fixed the first time but hey who am I. But when I was in there Making a scene because yes I was I am not innocent in trying to get my engine paid for. Mr Mark Reed informed me that the company did not pay for my tow. But his employee did. He stated he had it taken out of her check. The one who so kindly helped me get my car towed for the third time in less than a month. To cover my over 700 tow bill. So is that how you do business Mr. Reed? How respectful of you.

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