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Ricart Used Car Factory

Groveport, OH

4.8
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs! Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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4255 S Hamilton Rd #140

Groveport, OH

43125

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Showing 6,938 reviews

March 06, 2022

Joe Kuznar is awesome! Highly recommend asking for him personally. He is very respectful and personable. More

by Ttblswelch
Recommend Dealer
Yes
Employees Worked With
Joe Kuznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

We love Ricart! ! We've been customers since 2016 and have bought or leased 5 vehicles here! We'll continue to come back always! More

by heatherleeann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josuel Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in finance was awesome too!!
Mar 08, 2022 -

Ricart Used Car Factory responded

Thank you for being such a loyal customer Heather. We hope to hear from you again in the future and as a life-long customer!

March 06, 2022

The buying experience was easy, fun and more quickly than we anticipated. The process was enjoyable. More

by puck43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dez Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Phillips, CJ Crowder
March 06, 2022

Shawn was incredibly helping and knowledgeable. He showed us all of the SUV’s that were in stock. We ended up leaving with a car we didn’t know we wanted but fell in love with. More

by kyledwigal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cottrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

I felt pushed at the sale. Due to the snow I didn't realize the scratches on the hood and the windshield. Also it feels like the car needs an alignment. I would not suggest t More

by Misty05_02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 08, 2022 -

Ricart Used Car Factory responded

Thank you for the review Misty. We're sorry that you missed scratches but we actually clear off all of our cars once it snows so this exact issue does not happen. We even wash our cars before delivery if a customer goes that route. It is never our intention to push someone into a sale as we know purchasing a vehicle is a big financial decision and we respect that. If you have any issues, please contact our Consumer Affairs Director, Lynne Dewitt at: (614) 836-6211. She will be able to look into this issue thoroughly and do everything she can to help you out. Thank you.

Mar 09, 2022 -

Misty05_02 responded

I will contact her. The snow WAS NOT cleared off the car. I once i seen it i was told by the sales rep "oh that will buff out" if i didnt need a car so bad i would have left right then!

March 06, 2022

This is our 5th car with ricart and we’ve had an amazing experience each time! More

by stormy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catrice Hill
Mar 08, 2022 -

Ricart Used Car Factory responded

Thank you for being such a loyal customer Stormy. We hope to continue this great relationship and have you be a life-long customer.

March 05, 2022

The folks were friendly, helpful, courteous and fun to work with. It was a great experience. More

by Tom.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catrice Hill
March 05, 2022

John helped us and he was so nice and informative, we felt very comfortable while he walked us through the process. More

by 12voj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cass Powers
Mar 08, 2022 -

Ricart Used Car Factory responded

Thank you for the great review! We enjoy having John on our team and we're glad to hear that you did too!

March 05, 2022

I have bought about 8 of my cars going back 30 years from ricart. They have never rushed me to make a decision (I am very picky). I drive a lot cars until I find the right car for me. Ask for Andrew or Abb More

by Luv2fishpink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Rafael our sales rep was awesome! ! He helped us through the whole process of buying our truck!! We never felt any pressure or rushed in making our decision. He even came in on his day More

by tneff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Jacobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can not remember there names. I hope they are on our paper work so they can get credit for how well they did for us!!
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