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Ricart Used Car Factory

Groveport, OH

4.8
6,946 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs! Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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4255 S Hamilton Rd #140

Groveport, OH

43125

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Showing 6,946 reviews

November 05, 2021

John was an excellent salesman and helped with all my questions. Would recommend to anyone lol to buy a vehicle More

by Chuck J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Ricart Used Car Factory responded

Thank you for the great review Chuck. We're glad to hear that John was able to help get you into the right car for you!

November 04, 2021

Dez walker was very helpful he got us in to a nice suv with any problems I will send anyone to him so glad I was sent to him this morning it’s a lot of paper work but its all worth it Dez walker was helpf More

by gavin_tashawna@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dez Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Ricart Used Car Factory responded

Thank you for the very well written review Gavin! We love having Dez on our team and we're glad to hear that he was able to help you get into the right car for you!

November 04, 2021

Taesha was a great sales person!! She knew her product and wasn't pushy - which we really appreciated!! More

by Anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taesha Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Had a great experience at Ricart. Major shout out to Nate in financing he helped us a lot! More

by astone1541
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harrison
November 04, 2021

Good customer services by Andrew. Was straight forward. Went above normal services for a used truck purchase. More

by Kadkins1189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Harrison
November 04, 2021

Bought car parked in in drive way next morning motor light is on dear lord . More

by Busdriver97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cottrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Ricart Used Car Factory responded

We are happy to help, please give our sales department a call so we can get this looked at.

November 02, 2021

Very nice people! I definitely felt like they were looking out for you, and less you looking out for them. 10/10 overall. More

by Happycustomer14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia Jarrell
November 02, 2021

Traded in my SUV for my daughter and purchased a car Sofia was so kind with patience listening allowed us to make the best decision with no pressure and i had my 2yr & 5yr old granddaughters with us she More

by deblovett695
Recommend Dealer
Yes
Employees Worked With
Sofia Jarell
November 02, 2021

I had a awesome experience with Ricart! Fast and friendly. I would definitely recommend this company More

by goinse1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dez Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ricart Used Car Factory responded

Thank you for the great review Goinse! We love to hear about our customers great experiences.

November 02, 2021

This dealership is worst car dealership. Their service sucks and have no respect to customers More

by James647006
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Tudor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Richards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Plymale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taesha Coles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Walker
Nov 02, 2021 -

Ricart Used Car Factory responded

We are so sorry to hear about your bad experience with us in the past. We've made conscious efforts and put in place new practices and policies to make sure every guest of ours has a personalized and world class experience. We would love the chance to win your business back! Without more information, I unfortunately cannot help you at this time. Please contact our Consumer Affairs Director, Lynne Dewitt at: (614) 836-6211. She will be able to look into this issue thoroughly and do everything she can to help you out. Thank you.

Nov 02, 2021 -

James647006 responded

An apology alone does not suffice; I was humiliated at your dealership....Management and salesperson lied to me and had me drive all the way to your dealership to be treated in a humiliating manner after I was promised to get into the car planned to buy. I had a very limited time and was wasted to make me leave your place empty-handed. I never got to see the car. The manager never came out to deflect and explain the situation and show some courtesy. I wasted a whole day waiting to come and buy the car which I eyed from the night before and I did show interest in it. This apology does not do it!!

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