Back

Ricart Used Car Factory

Groveport, OH

4.8
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs! Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
Contact Dealership

4255 S Hamilton Rd #140

Groveport, OH

43125

Directions

By Type

Showing 6,938 reviews

November 02, 2021

I had a awesome experience with Ricart! Fast and friendly. I would definitely recommend this company More

by goinse1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dez Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ricart Used Car Factory responded

Thank you for the great review Goinse! We love to hear about our customers great experiences.

November 02, 2021

This dealership is worst car dealership. Their service sucks and have no respect to customers More

by James647006
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Tudor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Richards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Plymale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taesha Coles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Walker
Nov 02, 2021 -

Ricart Used Car Factory responded

We are so sorry to hear about your bad experience with us in the past. We've made conscious efforts and put in place new practices and policies to make sure every guest of ours has a personalized and world class experience. We would love the chance to win your business back! Without more information, I unfortunately cannot help you at this time. Please contact our Consumer Affairs Director, Lynne Dewitt at: (614) 836-6211. She will be able to look into this issue thoroughly and do everything she can to help you out. Thank you.

Nov 02, 2021 -

James647006 responded

An apology alone does not suffice; I was humiliated at your dealership....Management and salesperson lied to me and had me drive all the way to your dealership to be treated in a humiliating manner after I was promised to get into the car planned to buy. I had a very limited time and was wasted to make me leave your place empty-handed. I never got to see the car. The manager never came out to deflect and explain the situation and show some courtesy. I wasted a whole day waiting to come and buy the car which I eyed from the night before and I did show interest in it. This apology does not do it!!

November 02, 2021

Ben was amazing. He was professional. I actually got a way better deal than I had anticipated. There was no pressure. This was the best experience and fastest I have ever had buying a car. More

by Tbigelow7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Great customer service, went levels to satisfy their clients, very impressed and very very happy😊 More

by RobertaRodwell25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia Jarrell
Nov 01, 2021 -

Ricart Used Car Factory responded

Thanks for the kind words. We appreciate your business!

November 01, 2021

This dealership is very professional and easy to work with. Everyone was very nice to work with. More

by dmtaufiq1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ricart Used Car Factory responded

Thanks for the great review and business!

November 01, 2021

Nice people easy to see and test drive car fast service will go back great sales More

by Jdclark191
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cruz
Nov 01, 2021 -

Ricart Used Car Factory responded

Thanks for the nice review. We appreciate your business!

October 31, 2021

I had a great experience! Everyone was friendy especially our sales person. He let me choose what I wanted and no pressure! Also went very fast More

by jettwills1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cottrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holshyer, Steve
Nov 01, 2021 -

Ricart Used Car Factory responded

Thanks so much for your great review. We appreciate your business!

October 31, 2021

Very kind and helpful definitely coming back for next purchase, thank you so much it means a lot More

by skylar.woodall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cruz
Nov 01, 2021 -

Ricart Used Car Factory responded

Your great review and business mean a lot to us- thank you

October 30, 2021

They have a huge selection and you can really grab a deal if you pay attention. The sales floor is clean and everyone I dealt with was helpful and really nice. Two things that kept me from doing 5 st More

by Jjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kirea
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

The staff at Ricart were very friendly and went above and beyond to help me out. More

by Lynndunk42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taesha Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taesha was beyond helpful
Nov 02, 2021 -

Ricart Used Car Factory responded

We strive to always go above and beyond Lynn and we're glad to hear that we were able to do that for you during your time spent here on-site.

...
193
...