Ricart Used Car Factory

Excellent Customer Service - Positive Buying Experience John was extremely knowledgeable, professional and personable. He provided me with information upfront before I even had to ask questions. I was surpr John was extremely knowledgeable, professional and personable. He provided me with information upfront before I even had to ask questions. I was surprised to find out there were additional benefits that were included in the purchase of a pre-owned car. No other dealerships I visited provided that or at least that I was aware of. The entire buying process was extremely smooth and efficient. I will definitely refer friends and family here! More

EXCELLENT SERVICE Best car dealership I have ever been to. Fast friendly efficient service. I will buy all my future automobile's there. Ask for Matt if you go there! Best car dealership I have ever been to. Fast friendly efficient service. I will buy all my future automobile's there. Ask for Matt if you go there! More

Such a smooth and easy going experience After losing my car unexpectedly in an accident, I was not looking forward to the car shopping experience one bit. Right away my mind totally changed After losing my car unexpectedly in an accident, I was not looking forward to the car shopping experience one bit. Right away my mind totally changed within minutes of getting to the dealership and meeting my beyond amazing salesperson, Charity. I cannot say enough wonderful things about her and how she made my experience non stressful and so smooth. She was super knowledgeable, kind, helpful, and efficient. All the staff was truly amazing and friendly. If you need a car go to Ricart and fingers crossed your have Charity to help you! More

Great Service Candice was great. She worked with my hectic schedule and they even allowed for an extended test drive. She wasn’t pushy and was great to deal with. Candice was great. She worked with my hectic schedule and they even allowed for an extended test drive. She wasn’t pushy and was great to deal with. Lorenzo and Candice were both accommodating to my children as well which was greatly appreciated!! More

Used Truck It was very easy to see the three trucks that I had researched. I really liked that I wasn't steered towards other trucks, in an effort to get a sale It was very easy to see the three trucks that I had researched. I really liked that I wasn't steered towards other trucks, in an effort to get a sale. When it came down to pricing, it was pretty straightforward and relatively easy. I think I got a great price. More

Working to help you no matter the circumstances. James, Ben & Stephon did an amazing job making me feel at ease, explaining the options and not forcing me into a vehicle I didn’t want. found the one James, Ben & Stephon did an amazing job making me feel at ease, explaining the options and not forcing me into a vehicle I didn’t want. found the one I liked and worked with the banks to get me approved, even while I’m Bankruptcy. High interest but can’t expect anything else while your credit is ruined. Going to refinance when I am able, but got a 2016 Ford Fusion with a grand down. Love the vehicle. Couldnt be happier. Vehicle has a slight vibration and already set up appointment and they are fixing it at no charge and James topped off the gas tank. Extremely grateful for Ricart and James. More

No complaints here , I would definitely return to buy another vehicle.. Made the process a cakewalk. Traveled up to Columbus from Portsmouth to buy a car. , I would definitely return to buy another vehicle.. Made the process a cakewalk. Traveled up to Columbus from Portsmouth to buy a car. More

Friendly, fast, professional, competitive pricing I want to thank Crystal and Nate for a great experience. I called in late before Thanksgiving with a short time window. They had the car and test driv I want to thank Crystal and Nate for a great experience. I called in late before Thanksgiving with a short time window. They had the car and test drive paperwork waiting for me. I also appreciate being allowed to drive the car in my own and really get a feel for it. They stayed past closing with me as well. This is my 2nd experience with Ricart and both were excellent! More

Amazing! Ask for Lauren to assist you in used auto! Hands-down the best dealership I have been to. Staff were very courteous and extremely helpful . Will be back! Sales associate Lauren Conley could Hands-down the best dealership I have been to. Staff were very courteous and extremely helpful . Will be back! Sales associate Lauren Conley could not have been better! More

Awesome Thank you Taesha for the awesome help with buying my Cadillac. Thank you Ricart for being very helpful and respectable of my time. The number one Thank you Taesha for the awesome help with buying my Cadillac. Thank you Ricart for being very helpful and respectable of my time. The number one dealership !!! And the best sales team again thank you. More