Ricart Used Car Factory

Couldn't be easier! Patience. Understanding. No nonsense. I didn't know way to expect when i walked in but Jon Prater exuded all theses qualities effortlessly. Highly rec Patience. Understanding. No nonsense. I didn't know way to expect when i walked in but Jon Prater exuded all theses qualities effortlessly. Highly recommend this dealership. Don't forget to ask for Jon! More

I didn't think I'd get approved for something so nice! Matt D. really helped me out as a first time car buyer. I walked it knowing next to nothing about how auto loans worked and what lenders were really a Matt D. really helped me out as a first time car buyer. I walked it knowing next to nothing about how auto loans worked and what lenders were really about. Matt was up front about everything. He even helped me with sharing his opinions on the best places for full coverage. I drove off that day in a clean 2014 vehicle which I never would have imagined. I can't wait to come back in 4 years for my next vehicle! More

Never Say Never! Major contrast from buying experience 3 years ago. There was no pressure, accurate answers and an overall relaxed atmosphere. Matt Disbrow was upfront Major contrast from buying experience 3 years ago. There was no pressure, accurate answers and an overall relaxed atmosphere. Matt Disbrow was upfront and very accurate with his assessment of the vehicle. He even went out and measured tire tread to provide us with as many details as possible over the phone, per our request. Matt G and Matt D were both extremely personable and the purchase was pleasurable and satisfying. More

Not very happy I am not happy with my service. I never received an owner's manual for my car. I called after I had bought the car. The person I talked to told me it I am not happy with my service. I never received an owner's manual for my car. I called after I had bought the car. The person I talked to told me it would take about a month. That was the beginning of July and it is now the end of September. The salesperson that sold me my car said she would check in with me to see how I like the car within a week after I bought the car that was the end of June and she just called me on Saturday September 29th I told her that I never received my owner's manual and she said I can print it off on-line which I don't think is my responsibility I also told her that when I had my oil changed I was told by Ricart that I needed two front tires and I don't think I should have to pay for two front tires. I can't afford to buy two front tires. I'm not very happy and I would not recommend Ricart I've also called her several times and it's taken her a day to get back to me and I was transferred at least 5 times. I work in customer service so I know that I need to deliver good customer service and I don't feel like I did get that from Ricart. More

Matt in the Mazda building...Awesome If you’re looking for a rare great experience in purchasing a car go and see Matt in the Mazda building. Start to finish created a great friendly buyi If you’re looking for a rare great experience in purchasing a car go and see Matt in the Mazda building. Start to finish created a great friendly buying experience. He even started detailing my purchase since the department was backed up! More

Awesome customer service!!!! From the moment I walked through the door, my experience was faboulous!!!! Courtney and Lauren were wonderful! Very informative about my options. Made From the moment I walked through the door, my experience was faboulous!!!! Courtney and Lauren were wonderful! Very informative about my options. Made me feel comfortable and was straight forward. My husband and I are incredibly greatful for the service we received. We are happy with our car and look forward to future business with you!!! I also want to thank Taesha for setting up the appointment. More

Excellent Customer Service Catrice has a FANTASTIC attitude and great customer service. She was able to answer all of my MANY question lol I will be recommendating her to anyo Catrice has a FANTASTIC attitude and great customer service. She was able to answer all of my MANY question lol I will be recommendating her to anyone I know looking to purchase a vechicle... More

My Ricart experience Kyle Willis & the people at Ricart were extremely helpful in every way possible during my car buying experience. As a team they went above & beyond to Kyle Willis & the people at Ricart were extremely helpful in every way possible during my car buying experience. As a team they went above & beyond to make sure I was happy & satisfied with my purchase. More

Great service Rick Johnson was a great help and made sure I was happy with my purchase he worked very hard to help me get a good start rebuilding my credit Rick Johnson was a great help and made sure I was happy with my purchase he worked very hard to help me get a good start rebuilding my credit More

great experience My salesman made me feel confident and comfortable. He knew the inventory and helped me find just what I wanted. The person who handled the paperwor My salesman made me feel confident and comfortable. He knew the inventory and helped me find just what I wanted. The person who handled the paperwork was wonderful and down to earth. Best car buying experience of my 52 years by far. I would recommend anyone to ricart . I felt like I wasn't getting ripped off ! More