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Ricart Used Car Factory
Groveport, OH
6,938 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,938 reviews
October 12, 2017
Amazing!!! Everyone at the dealership were so friendly and helpful. Really enjoyed purchasing my car there and felt confident that I was making the right decisio Everyone at the dealership were so friendly and helpful. Really enjoyed purchasing my car there and felt confident that I was making the right decision. All staff went above and beyond to make it a very positive Mom- stressful situation for me. Definitely will be referring my friends to go see Crystal Cruz!?? More
by Patilopez2015
Employees Worked With
Crystal Cruz
October 11, 2017
Very nice experience I was met at the door by a good sales representive who walked me through many options. I didn't feel pushed towards a decision. The entire experience I was met at the door by a good sales representive who walked me through many options. I didn't feel pushed towards a decision. The entire experience was very pleasant and I left with a vehicle I am very happy with. As a first time car buyer I was very pleased with Brian Kimball, he answered any questions I had and was very friendly to shop with. More
by Jschultz1984
Employees Worked With
Brian Kimball
October 11, 2017
Very personable. Didn't mind playing with my 2 young kids. I called on a Thursday about a car and talked with Courtney, who booked me an appointment for 9am on Saturday. I arrived with my husband and 1 and 3 I called on a Thursday about a car and talked with Courtney, who booked me an appointment for 9am on Saturday. I arrived with my husband and 1 and 3 year old children. We ended up being there until 4pm, which was tough on the kids. Courtney was very sweet with them, despite the fact that they were restless. The van I purchased was a few thousand (5?) under Blue Book, which I was impressed with. They worked with us to get the financing and payment plan we needed. Overall, I was very impressed. There was a lot there to entertain my kids and everyone we met was very nice. The only two negatives were: (1) I felt like it took longer than necessary, or maybe they didn't explain the wait most times. At one point, Courtney said she had to return our 3 vans we'd driven. She grabbed a bag with fast food in it and then didn't return for at least an hour. I don't know that it was a lunch break or what, but I would have liked to know where she went. It had only taken her less than 5 minutes to drive each vehicle to us, so I wasn't expecting that step to take so long. That being said, she was incredibly nice and worked with us all day; (2) When we were presented the payment plan monthly options, they were over $120 more than our max budget. When we mentioned that to C, she left for a while and came back with paperwork showing she'd gotten it down to $60 over our max budget. What annoyed me was she had written "Congrats!" and a big smiley face on the ppw, like we'd be thrilled with that and it was a done deal, even though it was still really far away from what we could afford. We didn't get the payment plan we wanted, but I'm happy with what we got. The van is better than I thought I could afford. I would go back to Courtney and Ricart. More
by lilyfreelily28
Employees Worked With
Dustin Warthman, Beau Daubenmier, Courtney Scholl
October 11, 2017
Friendly, Knowledgable, Engaging, Very Attentive. Any questions we had Brian looked up or looked into, did not seem like he had other things to do. Did not try to hurry us along, spent whatever time w Any questions we had Brian looked up or looked into, did not seem like he had other things to do. Did not try to hurry us along, spent whatever time was necessary at every juncture. More
by EdE289
Employees Worked With
Brian Kimball
October 10, 2017
Teenager car I had researched on-line before coming and wanted to see and feel cars in person. As advertised, Ricart had largest selection available on lot so it w I had researched on-line before coming and wanted to see and feel cars in person. As advertised, Ricart had largest selection available on lot so it was one stop to see everything we were considering. I wasn't planning on making a purchase during this visit as we were evaluating options. The car and price were right so I decided we were done with research and to make the purchase. Brian, our salesperson, was great. He treated me (mom) and my daughter with respect, greeted us as we got out of the car and provided the right level of technical info for me. The financing took longer than anticipated. Partly because I had not researched this yet as I wasn't planning on buying during this visit. And, partly because the dealership was very busy. Overall, I was very impressed with the Ricart campus, availability, and service. I will definitely make the 30 minute drive from Dublin the next time we are in the market. More
by Sally
Employees Worked With
Cass in Finance, Brian Kimball
October 09, 2017
John was great!! Drove to Ricart from Westerville to look at a particular Honda Fit and it was sold that morning. He was able to find another Honda Fit on the lot that Drove to Ricart from Westerville to look at a particular Honda Fit and it was sold that morning. He was able to find another Honda Fit on the lot that was 4 years newer and still priced well with lower miles. As it turned out we sorta new each other and realized it is a small world. He made the experience a good one with his upfront and honest approach. Thank you John and I am going to enjoy this car!!! More
by Bowler - Kelly Van Scyoc
Employees Worked With
October 09, 2017
Perfect customer service! Looking to get a truck, but had a timeline I was waiting on. Brian met with me on the lot and was very informative. Knowing my timeline, he gathered t Looking to get a truck, but had a timeline I was waiting on. Brian met with me on the lot and was very informative. Knowing my timeline, he gathered the information to assist when the timing was right. When that timeline was pushed twice, he still assisted as if there were no issues. He did not call or text other than to check my status or give me requested information. It was perfect communication. EXTREMELY happy with the service he provided, and my new (to me) truck. Thanks Brian. More
by KUN3BOY
Employees Worked With
Brian Kimball
October 08, 2017
Nate was awesome! We drove over an hour to Ricart to find a vehicle for our family. Nathan Baker showed us lots of cars and helped us find a great car within our budget We drove over an hour to Ricart to find a vehicle for our family. Nathan Baker showed us lots of cars and helped us find a great car within our budget. I couldn't be happier with our experience. More
by Kellyspears
Employees Worked With
Nathan Baker
October 07, 2017
Amazing experience! Mark was very patient and answered all of our many questions. It was the first time I ever bought a car, so I was new to the whole experience, but Mar Mark was very patient and answered all of our many questions. It was the first time I ever bought a car, so I was new to the whole experience, but Mark made the process very easy for us. Mark kindly drove us around for a test drive and was honest when comparing the features of a car we were interested in and another one we were considering. Would definitely work with him again! More
by Alicia Freeman
Employees Worked With
October 05, 2017
Love my Civic! I had such a great experience with Nate and the dealership as a whole. He was very knowledgeable about the Hondas I was looking at, and very patient a I had such a great experience with Nate and the dealership as a whole. He was very knowledgeable about the Hondas I was looking at, and very patient as I weighed my options. I'm very thankful to have been able to purchase my car from him. His name will be dropped to anyone looking to buy a vehicle! Thank you Nate! More
by C-anne73
Employees Worked With
Nathan Baker
