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Ricart Used Car Factory
Groveport, OH
6,943 Reviews
Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!
Our Finance Team is committed to helping our Customers with their Credit Approval needs. The Ricart Credit Factory has access to millions of dollars of credit from a variety of Lending Sources, and as a result, we are able to provide you with more options. Good Credit, Bad Credit, No Credit… We are here to help with car loans and financing. Thousands of Used Cars, Used Trucks, Used SUV’s, and Used Van’s to choose from. All at one location, the Ricart Megamall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 6,943 reviews
June 26, 2017
Greatest purchase experience I've ever had After dealing with terrible service at Washington ford me and my wife could not be happier with the personable service from the entire staff at ricart After dealing with terrible service at Washington ford me and my wife could not be happier with the personable service from the entire staff at ricart. I was so fortunate to have Greg Roytman helping me with my trade and purchase. Everything went so perfect I got the truck I've always wanted at the perfect price. An extremely friendly staff and the most helpful people. I will honestly come back to buy anything I drive from here in the future it was such a lasting impression. Thank you to all at ricart and especially Greg for all they did for me! More
by Stlcardsfan25
Employees Worked With
June 26, 2017
Great experience I had a great experience with Gary Kujanek, I don't have the best credit but Gary was able to get me into a better car than I originally thought with I had a great experience with Gary Kujanek, I don't have the best credit but Gary was able to get me into a better car than I originally thought with a good monthly payment. There was no gimmicks and he was super up front. I would recommend Gary to anyone! More
by Courtney
Employees Worked With
Gary Kujanek
June 26, 2017
Wow!!! Ashleigh is very attentive to the customers true needs and as friendly as I've ever met while car shopping. No pressure she's very accommodating and n Ashleigh is very attentive to the customers true needs and as friendly as I've ever met while car shopping. No pressure she's very accommodating and not pushy! Highly recommend! More
by thedarkknightreturns007
Employees Worked With
Ashleigh Canfield
June 25, 2017
Horrible I first submitted my finance information, thoroughly via website. As well I called in, and spoke with a friendly gentleman who said he would call me b I first submitted my finance information, thoroughly via website. As well I called in, and spoke with a friendly gentleman who said he would call me back and did not. So I called back and reached Dibian, I explained that I live over an hour away, and my major concern was my financing, and wanted to clear that before I drove over an hour in. Dibian said, sure, come on in we are flexible in how we can approach that. So I go in, wait off an on for 2 1/2 hours for a offer that was not going to work for me. I was upset, just due to the fact I had made myself very clear I didn't want to drive in for a waste of time. So my fiance and I left, upset at the waste of time. Almost home I realize Dibian did not give me my I.D. And insurance care back after a test drive. So I call in, was assured it was mailed. I closed a sale at another Car dealership, only thing holding me back was my I.d., plus legally I am not supposed to drive with out it. No one could even over night it??! Seriously. I had to go to DMV and get a copy, so I could get my new car. Not only was this skeezy sales tactic to get us to come back bad, they ran a credit report on my fiance, who bt no means had ever authorized this! So now we are going thru the credit reporting agencies, and will be in touch with management. I am in sales as well, and the only time sales people do this type of maneuver is when they lack sales skill. Not everyone has it. Worst experience to date with a company. More
by Dhutch77
Employees Worked With
Dibian (Dee) Beaubian
June 25, 2017
They guys were informational and made my visit very easy As a woman, it has been my experience of salesmen trying to get "over" on us. My visit with Matt Disbow was the opposite. He answered my questions a As a woman, it has been my experience of salesmen trying to get "over" on us. My visit with Matt Disbow was the opposite. He answered my questions and was very patient with me. The whole process ran like clock work. I have bought cars and the entire process took at least 5-6 hours but the flow of things was much easier here. More
by TERRI L SHELLMAN
June 24, 2017
Fantastic Experience I was hesitant about looking at Ricart for a car from hearing mixed reviews, but Josh has helped me throughout the entire process and has been absolut I was hesitant about looking at Ricart for a car from hearing mixed reviews, but Josh has helped me throughout the entire process and has been absolutely incredible! He truly enjoys what he does, and will do whatever it is that makes the customer happy. I would recommend both Ricart and Josh to anyone! More
by KaeleyB
Employees Worked With
June 24, 2017
First time car buying Great experience with my sales lady Ashleigh. She was very professional and is an asset to your company. I felt confident I was buying the right car f Great experience with my sales lady Ashleigh. She was very professional and is an asset to your company. I felt confident I was buying the right car for me. More
by First Timer
Employees Worked With
Ashleigh Canfield
June 23, 2017
Great Experience!! Ashleigh is great to work with and made the car buying experience enjoyable. She is very friendly and listens to what the customer is looking for and Ashleigh is great to work with and made the car buying experience enjoyable. She is very friendly and listens to what the customer is looking for and goes out of her to help find the car your looking for. She is personable and provides great customer service. I recommend anyone looking for a used vehicle to stop in and ask for Ashleigh you won't regret it. More
by Scott25503
Employees Worked With
Ashleigh Canfield
June 22, 2017
Buying a car My overall experience was just amazing. After taking my Toyota Corolla out with ricart I've also invested in Ford Escape 2017. Ricart is the only plac My overall experience was just amazing. After taking my Toyota Corolla out with ricart I've also invested in Ford Escape 2017. Ricart is the only place I'll go when interested in a car . More
by Sulerio
Employees Worked With
Lorenzo Gomez
June 21, 2017
Disappointing Experience I found the exact car I wanted online and contacted Ricart through their website right away. I received a prompt e-mail response, so I followed up wi I found the exact car I wanted online and contacted Ricart through their website right away. I received a prompt e-mail response, so I followed up with a few more questions through e-mail, just to make sure everything checked out. I finally called the dealership to figure out a way to see the vehicle (I live out of state) and make sure it wasn't sold before I showed up. I called and talked with the salesperson about my situation on a Sunday, who said he would check with the sales manager to see if they could hold the vehicle and that I would get a call back by the end of the day. 30 minutes before the dealership closed, I called and left a message for the salesperson to call me back. I never got that call, so I tried calling again the next day (Monday). On my 2nd attempt that day (4 hours after the first), I got through to the salesperson. I agreed to pay Ricart's asking price and provide a deposit, understanding the dealership would only hold the vehicle for 48 hours. By this point, my options for traveling early in the week were shot, so I told the salesperson that I wouldn't be able to make the trip until Friday. He agreed that either he or another salesperson would call me first thing Wed. morning to take my deposit to hold the vehicle (this was late Monday afternoon). Flash forward to Wednesday - Given the salesperson's history of not returning my calls, I called him 15 min. after the dealership opened. The guy I was working with was off that day, so I talked to his counterpart who acknowledged that he had a note with my name & phone number, but no indication of what he was calling me about. After I gave him a description of the vehicle and told him I was calling to put down my deposit so I could pick it up on Friday, he told me they sent it to auction THAT MORNING. So, after spending a week trading e-mails, offering a deposit (that they first weren't sure they would take and then would only take 48 hours in advance), leaving messages without returned calls, and preparing to travel and purchase a vehicle, I got to find out that they sent it to auction the day they agreed to take my payment. More
by 1LessCar
Employees Worked With
Andrew Stevens
