Ricart Used Car Factory

Overall good-glad I did my homework before coming in. Spent several months looking for a truck. Knew what I wanted to spend and spoke with my local bank as to what finance rates should be available. Found Spent several months looking for a truck. Knew what I wanted to spend and spoke with my local bank as to what finance rates should be available. Found two trucks that I was interested in and went to the Ricart to look. Brian Kimball was the sales person who first spoke with me. Brian took me out to look at both trucks and I made my decision. I then spent the next 5 hours waiting. They considered my car for a trade - offered nothing so I kept the car. Had to wait to talk with the finance officer and when I did finally make it to the back office the first contract he had drawn up had a $3300.00 extended warranty charge shown on it. Once that was removed and he understood I was not interested in any "warranties" we discussed what my interest rate was going to be. I had been quoted a 4.1% rate from my local Huntington and after mentioning this they lowered the rate they were quoting me to the 4.1. Overall Ricart had competitive pricing and a very good selection of vehicles in comparison to other dealerships but taking 5 hours to finally complete the paperwork was entirely too long. And, if I had not done a little homework on the finance end of things I would not have walked out with the best deal they could have offered me. Will I go back, possibly, but I'll make sure to do my homework again and pack a lunch next time. More

Great Dealership to Include Great Staff Roy Duffey was my salesman and he was fantastic, no pressure great personality. I would recommend him to all my friends and relatives. I look forward Roy Duffey was my salesman and he was fantastic, no pressure great personality. I would recommend him to all my friends and relatives. I look forward to doing business again with Roy. Chris Wright very helpful with the PRO-TEC information, I could not pass up this opportunity to make sure I keep my investment looking great. James Burns was my finance manager, this may have been one of the best finance guys I have ever dealt with. No pressure, just the facts and a great personality. This was my 5th vehicle that I have purchased from Ricart and I recommend them to everyone that ask my about my experience. More

Vary good, loved the experience! I felt right at home with my dealer vary good experience! She hits me in a car of my dreams and for a vary good price! Vary down to earth people. I felt right at home with my dealer vary good experience! She hits me in a car of my dreams and for a vary good price! Vary down to earth people. More

Awesome salesman and experience! My salesman was Lorenzo Gomez and he was wonderful to deal with! I felt like he was honest and willing to do whatever he could to help me get the car My salesman was Lorenzo Gomez and he was wonderful to deal with! I felt like he was honest and willing to do whatever he could to help me get the car that would fit my needs. He was patient and kind and not "pushy". He really wanted to make sure I was happy with my purchasing experience! I highly recommend him! More

Nancy/2012 Chrysler Rick was very helpful and made it possible for me to purchase the venicle that I went out for. I purchased my trade-in from 5yrs ago. Rick was very helpful and made it possible for me to purchase the venicle that I went out for. I purchased my trade-in from 5yrs ago. More

Very satisfied! Ryon, our sales guy was awesome! He made sure he found us a vehicle we were 100 percent happy with and took the time to show us how to set up and oper Ryon, our sales guy was awesome! He made sure he found us a vehicle we were 100 percent happy with and took the time to show us how to set up and operate some of the features. He was very personable and passionate about finding the right vehicle for us! Our Finance guy was great too! Cass, explained everything we needed to know, made the process very quick, very personable and friendly guy! Best vehicle purchase process I have ever been through! Thank you!!! More

Great customer service We were amazed at the size of the dealership and the selection of vehicles. We wanted to drive a few different SUV's and were greeted as soon as we w We were amazed at the size of the dealership and the selection of vehicles. We wanted to drive a few different SUV's and were greeted as soon as we walked in the door. We were seen right away and got through test driving fairly quickly and made a decision to purchase a 2015 Nissan Pathfinder. Gina was knowledgeable, friendly and helpful throughout the whole process. We were in and out quicker than any other car buying experience. We would definitely be back in the future. More

great total team effort from Brian Kimball in sales to Cass in finance just a great experience thanks for everything would definitely buy again the whole pr total team effort from Brian Kimball in sales to Cass in finance just a great experience thanks for everything would definitely buy again the whole process took less than a couple hours More

Very friendly staff and pleasant experience We found a specific pick up on a website that we were interested in. We phoned ahead to ensure the vehicle was still available. When we arrived at t We found a specific pick up on a website that we were interested in. We phoned ahead to ensure the vehicle was still available. When we arrived at the dealership the truck was near the showroom and ready for our review. The salesman was knowledgeable about the vehicle and was able to answer all of our questions. More