Ricart Used Car Factory

I am so glad I chose Ricart! Ricart wasn't the closest dealership for me but a friend recommended them. Lorenzo was fantastic! He was so helpful, honest, and made the car buyi Ricart wasn't the closest dealership for me but a friend recommended them. Lorenzo was fantastic! He was so helpful, honest, and made the car buying experience easy and painless. I was dreading spending all day at the dealership, but everything was quick, smooth and efficient. I will be back with my husband to purchase a new vehicle for him. Great job Lorenzo!! More

purchase 2014 F150 Great hassle free experience at used car factory purchasing 2014 F150STX SPORT. Our saleman Ryan Combs walked out to truck we were looking at aamd wa Great hassle free experience at used car factory purchasing 2014 F150STX SPORT. Our saleman Ryan Combs walked out to truck we were looking at aamd was very polite and felt bery comfortable with him when we met He got the truck ready for us to test drive. After test drive walked us through the steps quickly and easily. Great job Ryan and sales manager for respecting our time and getting the purchase completed smoothly. Will say that we were not treated the same when it came to sign paperwork as we felt very pressured to purchase additional extended warranty. Felt liked we were being talked down to thru the paperwork process. Other than that it was a great hassle free experience and would definitely buy there again. Great Job and great customer service . On a 0-10 scale a 9.9 Thank you again Ryan Combs and staff at Ricart Used Car Factory More

Helpful, Friendly and Honest! We initially chose Ricart because they have such a large inventory of used cars in great condition. Our salesman, Devin was very knowledgeable, and p We initially chose Ricart because they have such a large inventory of used cars in great condition. Our salesman, Devin was very knowledgeable, and patient. He made the process of buying a car a little less stressful. He took his time and answered all of our questions to make sure we bought the best car for us. Everyone we worked with was friendly and professional. More

Great car buying experience! I just purchased a previously owned vehicle today at Ricart and things couldn't have been smoother. Lorenzo was very helpful and knowledgeable in gett I just purchased a previously owned vehicle today at Ricart and things couldn't have been smoother. Lorenzo was very helpful and knowledgeable in getting me in the right vehicle. It was indeed a pleasure doing business with Lorenzo and Bo in the finance department. Next car I need, I will be back at Ricart. More

kindness goes a long way we had not visited Ricart Ford in over 10 years because of a bad experience my husband had with a salesman. I talked him into going to check out some we had not visited Ricart Ford in over 10 years because of a bad experience my husband had with a salesman. I talked him into going to check out some of the used auto's I wanted to check out. So we went to the Used Car Dept. and we were greeted with Kurt Roger's smiling face asking if we needed his help. This young man attended our every need. He was very nice, respectful and knew answer's to everything we had asked as well as informing us on what Ricart has to offer. He did not pressure us in any way on what we should purchase. John Thornton helped us with the actual financing of the car we purchase and he was very nice as well, we felt comfortable talking with him and working out our purchase. More

Large dealership, personable staff One stop shopping. Many cars in very good condition to choose from. We appreciated the personable salesman. He was very patient and helpful. Thanks a One stop shopping. Many cars in very good condition to choose from. We appreciated the personable salesman. He was very patient and helpful. Thanks again Devin! More

Best dealership and salesman I have ever dealt with! Walked in to the dealership and worked with Rick Johnson! He gave me exactly what I asked for. Had the perfect vehicle for more in less then 20 minute Walked in to the dealership and worked with Rick Johnson! He gave me exactly what I asked for. Had the perfect vehicle for more in less then 20 minutes. Very pleasant to work with! I will definitely be going back to this dealership and working with Rick Johnson for years to come! More

Pleasantly surprised I was hesitant about dealing with Ricart at first. I had always been skeptical and wasnt sure that I would receive the personal service that I was int I was hesitant about dealing with Ricart at first. I had always been skeptical and wasnt sure that I would receive the personal service that I was interested in. I did not want to be a mere number on a sales sheet. After talking to family that had shopped at Ricart and discussions with a personal friend (Dibian Beaubian) that had just started working for the company I decided to give them a try. When I showed up to the dealership I was promptly greeted by Ryon Wood my sales associate. He was polite and helpful without being over bearing. I went just after Black Friday with a particular car in mind. It turned out that the vehicle that I was interested in had been sold which was not a huge surprise to me as it was a great deal. Ryon presented me with several comparable options and even offered to try to track down the model I was specifically interested in if the other options would not work for me. After taking another option for a test drive I decided to purchase it without any pressure from Ryon. During the test drive there was a minor issue with a tire pressure sensor that Ryon assured me would be taken care of by their service department if it did not stop in the next day. Ricart's 72 hour return policy helped put me at ease with my decision to purchase an option that was not my first choice. Ryon was very helpful when it came time to go over my financing options and to get the best rate. After the sale, Ryon contacted me the next day to check if the issue with the sensor had gone away and it hadn't. He was able to get a service apointment scheduled for me around my working schedule which made me happy. The service staff was also polite and their service center was far better than what I had experienced at other dealerships in the area in the past. I will recommend Ricart for family and friends looking for a vehicle in the future! More

Friendly I want to thank Lorenzo our friendly, knowledgeable sales associate. He was patient with me, Even in the cold weather. I would highly recommend him. A I want to thank Lorenzo our friendly, knowledgeable sales associate. He was patient with me, Even in the cold weather. I would highly recommend him. And I'm loving the new car. Thanks everyone. More

Good Experience Kurt Rogers and John Thornton were good to work with. No pressure; helpful. So unlike a previous experience with a used car salesman! Would return. Kurt Rogers and John Thornton were good to work with. No pressure; helpful. So unlike a previous experience with a used car salesman! Would return. More