Ricart Used Car Factory

Great car buying experience! I just purchased a previously owned vehicle today at Ricart and things couldn't have been smoother. Lorenzo was very helpful and knowledgeable in gett I just purchased a previously owned vehicle today at Ricart and things couldn't have been smoother. Lorenzo was very helpful and knowledgeable in getting me in the right vehicle. It was indeed a pleasure doing business with Lorenzo and Bo in the finance department. Next car I need, I will be back at Ricart. More

kindness goes a long way we had not visited Ricart Ford in over 10 years because of a bad experience my husband had with a salesman. I talked him into going to check out some we had not visited Ricart Ford in over 10 years because of a bad experience my husband had with a salesman. I talked him into going to check out some of the used auto's I wanted to check out. So we went to the Used Car Dept. and we were greeted with Kurt Roger's smiling face asking if we needed his help. This young man attended our every need. He was very nice, respectful and knew answer's to everything we had asked as well as informing us on what Ricart has to offer. He did not pressure us in any way on what we should purchase. John Thornton helped us with the actual financing of the car we purchase and he was very nice as well, we felt comfortable talking with him and working out our purchase. More

Large dealership, personable staff One stop shopping. Many cars in very good condition to choose from. We appreciated the personable salesman. He was very patient and helpful. Thanks a One stop shopping. Many cars in very good condition to choose from. We appreciated the personable salesman. He was very patient and helpful. Thanks again Devin! More

Best dealership and salesman I have ever dealt with! Walked in to the dealership and worked with Rick Johnson! He gave me exactly what I asked for. Had the perfect vehicle for more in less then 20 minute Walked in to the dealership and worked with Rick Johnson! He gave me exactly what I asked for. Had the perfect vehicle for more in less then 20 minutes. Very pleasant to work with! I will definitely be going back to this dealership and working with Rick Johnson for years to come! More

Pleasantly surprised I was hesitant about dealing with Ricart at first. I had always been skeptical and wasnt sure that I would receive the personal service that I was int I was hesitant about dealing with Ricart at first. I had always been skeptical and wasnt sure that I would receive the personal service that I was interested in. I did not want to be a mere number on a sales sheet. After talking to family that had shopped at Ricart and discussions with a personal friend (Dibian Beaubian) that had just started working for the company I decided to give them a try. When I showed up to the dealership I was promptly greeted by Ryon Wood my sales associate. He was polite and helpful without being over bearing. I went just after Black Friday with a particular car in mind. It turned out that the vehicle that I was interested in had been sold which was not a huge surprise to me as it was a great deal. Ryon presented me with several comparable options and even offered to try to track down the model I was specifically interested in if the other options would not work for me. After taking another option for a test drive I decided to purchase it without any pressure from Ryon. During the test drive there was a minor issue with a tire pressure sensor that Ryon assured me would be taken care of by their service department if it did not stop in the next day. Ricart's 72 hour return policy helped put me at ease with my decision to purchase an option that was not my first choice. Ryon was very helpful when it came time to go over my financing options and to get the best rate. After the sale, Ryon contacted me the next day to check if the issue with the sensor had gone away and it hadn't. He was able to get a service apointment scheduled for me around my working schedule which made me happy. The service staff was also polite and their service center was far better than what I had experienced at other dealerships in the area in the past. I will recommend Ricart for family and friends looking for a vehicle in the future! More

Friendly I want to thank Lorenzo our friendly, knowledgeable sales associate. He was patient with me, Even in the cold weather. I would highly recommend him. A I want to thank Lorenzo our friendly, knowledgeable sales associate. He was patient with me, Even in the cold weather. I would highly recommend him. And I'm loving the new car. Thanks everyone. More

Good Experience Kurt Rogers and John Thornton were good to work with. No pressure; helpful. So unlike a previous experience with a used car salesman! Would return. Kurt Rogers and John Thornton were good to work with. No pressure; helpful. So unlike a previous experience with a used car salesman! Would return. More

The greatest car buying experience I have ever had. My salesman was unbelievably great! He didn't try to push us toward a higher priced car or steer us toward something other than what we wanted. Best s My salesman was unbelievably great! He didn't try to push us toward a higher priced car or steer us toward something other than what we wanted. Best salesman ever! As long as I live in this area I probably won't go anywhere else or use another salesperson. We were just that spoiled. Steve Holsinger also came over and sat down with us and provided solid advice. Another super guy to talk to. More

Thank you Brian Kimball I walked in unprepared to purchase a car, but I didn't know that at the time. Brian helped me understand what I could, and couldn't qualify for and he I walked in unprepared to purchase a car, but I didn't know that at the time. Brian helped me understand what I could, and couldn't qualify for and helped snap me back to reality regarding my ideal car. I wasn't convinced I'd like the car, but I was convinced that Brian would try his best to make the experience as friendly to me as possible. I threw a few curve balls at him and he responded with clarity and friendliness throughout the whole experience. Thanks again Brian, and thank you, from one veteran to another for your service. Daniel Smith More

Eager to please I worked with Rick Johnson first on line, and then in a test drive and purchase of a vehicle. I felt my experience with Rick was a comfortable one. I worked with Rick Johnson first on line, and then in a test drive and purchase of a vehicle. I felt my experience with Rick was a comfortable one. He was willing to work within the parameters I set for the purchase. I did have a concern about the vehicle's cleanliness upon purchase. Rick indicated that the car would be washed and cleaned before I was given the key and although the stickers were removed, the car was not washed. More