Ricart Used Car Factory

Painless! This is the first car I've financed and bought on my own so I was terrified to even start the process. Gina made the buying process painless! She comm This is the first car I've financed and bought on my own so I was terrified to even start the process. Gina made the buying process painless! She communicated with me often before I even stepped foot in the dealership, she already had cars in mind for me and she was very knowledgeable about cars in general. I'm thrilled with my buying experience and love my new car! I have to commend Cass in financing as well. He took the time to get me the best possible rates and I am so appreciative for that! More

Gina is awesome Gina is awesome. I went to Ricart used car factory too look at a 2013 f150 and she was incredibly knowledgeable, and a very pleasant dealer to work Gina is awesome. I went to Ricart used car factory too look at a 2013 f150 and she was incredibly knowledgeable, and a very pleasant dealer to work with. Any question I asked she was able to answer accurately, without seeming like she was trying to sell me on any specific truck. The price of the truck I was looking at was already marked down significantly (the bank was willing to finance for 5k more than I bought it for, and kbb value was 3k more) , so she wasn't able to get me a better deal, but I didn't want to lose the truck (it's happened twice now) so I didn't play hardball either. Gina did not try to up sell me anything, or make me feel pressured into buying this truck, like other dealers will. She also gave me plenty of time to look up similar trucks on cars.com, truecar, etc to make sure I was getting a good price, instead of trying to hound me into buying that truck. She is an incredible asset to to Ricart with what today's buyers are expecting, and I am glad to have her as my dealer, and when I go to purchase my next vehicle I will definitely be reaching out to her, no matter where she works. Overall, I give Gina 5/5 stars all around, if you are looking for a used car or truck, she is who you want to talk to. More

The turn around On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person a On Nov. 4th 2016 I went with my fiancé to buy a new car. We were told a price range and stayed within that. After getting there Ben our sales person asked what we were looking at and we told him. His words ( that is absolutely doable ) .so we sit down start the paper work . They bring keys for test drive . At this point all is great. Asked us if there were any others we wanted to look into. We told him to other cars and went on test drive. Loved the car we drove . Us now sold on this car. Came back and Ben has another car for us to test drive is we do. Came back from 2nd trip. Talking to Ben . We love the first car. Ben still selling us on first car. Go inside to finish paper work Ben gives us the info on first car to call our insurance company. That's when something happen. Ben comes back starts pushing the second car we drove.??? There was a few issues so we end up having to come back the next morning. Still for some reason pushing the second car. We say we want to buy the first car. Next morning get a call from Ben . Tells us we need 3x the down payment to get the first car.??? What??? Did I mention that the 2nd car while in our price range was more that the first. Now he is going to make a deal take less downpayment for 2nd car which is more expensive. Even worth more on value and resale. I know this sounds great but we didn't want that car . Told them we would have to think about it. Called to talk to a supervisor because it just felt like something was wrong. Supervisor tells us the same thing as Ben. A few hours later the car we wanted was removed from there web sight . Wow. I feel that either someone else wanted same car and was offering more down or they were just trying to push a car on us we didn't truly want. If someone else wanted the car they should have just said that. Don't feel the situation was handled properly. Who wants to settle for what they don't want anyway. Hope who ever has the car takes care of it. Was a nice one. More

Length of time Caprice and all the other people I dealt with where wonderful. Caprice is an excellent sales person. She is very sweet and patient. The only thing Caprice and all the other people I dealt with where wonderful. Caprice is an excellent sales person. She is very sweet and patient. The only things that was not great is the length of time it took to get everything taken care of. I was there for hours and hours. Way too long. And the other thing was the car was not clean. Windows were so dirty I had trouble seeing when I passed a car on the way home. And it had dog hair and ashes in it. Other than that I am happy More

Had the best experience!!! We had Rick as a sales representative and he was amazing! Never been at this car lot and Rick was honest and very helpful with helping my husband and We had Rick as a sales representative and he was amazing! Never been at this car lot and Rick was honest and very helpful with helping my husband and I with selecting a vehicle. The car lot was alot due to how big it was and all the vehicles but the experience was amazing and it did not take too long for the process. I would definitely recommend Ricart to my family and friends. More

Satisfied Customer I appreciate Mr. Rick Johnson for all of his help on the purchase of my new car. I will recommend Ricart to family and friends! I appreciate Mr. Rick Johnson for all of his help on the purchase of my new car. I will recommend Ricart to family and friends! More