Ricart Used Car Factory

A lot of used vehicle to choose from. A lot of used vehicles to choose from. We knew what we wanted. Our salesman was very friendly and did great service even in the pouring rain. A lot of used vehicles to choose from. We knew what we wanted. Our salesman was very friendly and did great service even in the pouring rain. More

Easy process for a quality used car at a reasonable price I came in with a pretty good idea of which car I wanted to see and test drive. The car exceeded my expectations. Korey was very friendly and made th I came in with a pretty good idea of which car I wanted to see and test drive. The car exceeded my expectations. Korey was very friendly and made the process as easy as possible. More

Fast and easy They were quick to accommodate my needs for an automobile, asked a few questions and led me straight to my car which I fell I love with. They were quick to accommodate my needs for an automobile, asked a few questions and led me straight to my car which I fell I love with. More

"Excellent"! Wonderful car dealer "great cars"! "great deals! , As a first time buyer i was undecided on what i really wanted, The sales representative was very Wonderful car dealer "great cars"! "great deals! , As a first time buyer i was undecided on what i really wanted, The sales representative was very attentive, courteous and patient, i must say am very pleased with the service i received. and happy i found the right car for me, thanks much to my sales rep. Rick Milligan. More

Purchase of used truck This was our 3rd Ford F350 purchased from Ricart, always a good experience! Gina was very helpful and management staff worked to meet the price that This was our 3rd Ford F350 purchased from Ricart, always a good experience! Gina was very helpful and management staff worked to meet the price that we wanted. Gina even came in to meet us on her day off. I highly recommend Gina and buying your next used or new truck from Ricart-best prices in Columbus More

play games we searched on the internet for a 2014 f150.black found the one we wanted at ricart. told johhny we were coming and wanted the vehicle. he called u we searched on the internet for a 2014 f150.black found the one we wanted at ricart. told johhny we were coming and wanted the vehicle. he called us 3 times before noon asking if we were sure we wanted it because he didn't want to be "jacked around". told him we would be there 8:30 the next morning. we drove up the evening before. An hour before we reached the dealership we received a phone call that the truck was possibly sold!!! get to the dealership and there are 2 other people in front of us for the truck!!!! they now tell us they are a no hold dealership. after securing financing, driving 3 hours and staying at a motel..no truck. worst dealership i have dealt with in 40 years. . #1 ricart my att. Thank you johnny Carlson and steve holsinger for nothing. More

Could not close the deal Worked with Brad on closing a deal on a ford fusion hybrid but we could not close. The car had a lot of maintenance work (new tires all around and ba Worked with Brad on closing a deal on a ford fusion hybrid but we could not close. The car had a lot of maintenance work (new tires all around and back rotors/brakes) that would be needed in the next few months. I gave them a decent offer yet the sales manager would not budge on the price. Two days later, the cost of the car was reduced to less than my offer. My wife and I decided on a new accord hybrid instead of going the used route. Brad gets an A+ for his customer service but the sales manager did not help at all in trying to close the deal. More

Excellent Experience! This is our 2nd used car from Ricart. Quality cars, large selection, low pressure buying experience and courteous sales staff. We definitely will be This is our 2nd used car from Ricart. Quality cars, large selection, low pressure buying experience and courteous sales staff. We definitely will be back. More

I guess all is well that ends well, but I went to Ricart because I knew how much I wanted to pay but didn't have a specific car in mind. I knew I'd have the opportunity to view many differe I went to Ricart because I knew how much I wanted to pay but didn't have a specific car in mind. I knew I'd have the opportunity to view many different vehicles. THAT mission was accomplished. When I arrived, I had a few cars in mind, picked the car that I wanted, test drove it, and decided I'd take it. I'd already done my research based on their website and knew that my car was Hyundai Certified. We decide very quickly to purchase the car, had a GREAT experience with our sales person Brady Lonsway. In fact we'd seen him several times while we were just looking and he'd always been very helpful. Had a GREAT experience with Chris Wright who helped us with the only thing I care about in my car, a sunroof. Got to the closing table with Ron, and he informs us that my car is not Hyundai certified. I present him with all of the proof that I have that says it should be, including their website, the Carfax, etc. He tries to sell me an extended warranty. NO. I want the Hyundai Warranty. So, we walk away from the closing table. Brady and Chris come running to find out what's wrong and we tell them. We ask to speak to a manager. Which is where it went wrong. Over waddles Ron, who basically says he doesn't care what is advertised, and tells us to go home. I am FUMING. So I go home, continue to shop, find that the Hyundai website says the car is certified. We go back the next day with that evidence. Long story short, they only offer their (less inclusive, and probably higher margin) MotorTrend certification and will Hyundai certify my car for an additional $600. We agree, because we see the value, but my gut tells me this ain't over. A few weeks later, because of my gut instinct, I call Hyundai, and they have no record of my car being certified. Same story every week I call, for about 3 months. Finally, I get in touch with Jeremy, the service manager, who did an EXCELLENT job of ensuring that the proper paperwork (which, of course, had NOT been filed) got filed with Hyundai. So, yes, my problems were resolved in the end. But my feelings, which I expressed at the dealership, is that it is THEIR job, not mine, to make sure that their advertising is correct, that the paperwork is completed, and frankly, to make sure I am happy. So, I hesitate to have my car serviced there, and frankly, unless I'm willing to put in the time and money for another fight, I'm not likely to purchase there again either. More

Great Experience! I recently purchased my first vehicle. The sales representative was extremely personable, informative, and all around a great guy. His knowledge and a I recently purchased my first vehicle. The sales representative was extremely personable, informative, and all around a great guy. His knowledge and ability to assist me, allowed my first time experience to be a breeze. More