Ricart Used Car Factory

friendliness Salesman was very very helpful answer all questions in a timely manner. I think while waiting on transaction you sure supply drinks and snacks for cu Salesman was very very helpful answer all questions in a timely manner. I think while waiting on transaction you sure supply drinks and snacks for customers More

Great service Everyone we worked with was friendly, courteous and expeditious. We had just the right mix of friendly service and speed. Logan, Chris, and Steve were Everyone we worked with was friendly, courteous and expeditious. We had just the right mix of friendly service and speed. Logan, Chris, and Steve were professional and knowledgeable. More

Made everything easy Thanks to everyone at the Ricart Used Car Factory for making the total buying experience easy from start to finish, ask for Dave Partlow he took good Thanks to everyone at the Ricart Used Car Factory for making the total buying experience easy from start to finish, ask for Dave Partlow he took good care off me! More

Used car purchase Salesman was really helpful and friendly. Helped suggest cars that I liked and did not try and push a car upon me. Was able to answer any questions th Salesman was really helpful and friendly. Helped suggest cars that I liked and did not try and push a car upon me. Was able to answer any questions that I had and was very knowledgable of the cars. More

Ray Made it Easy Ray Pasco made it easy for me to buy my daughter a car. After looking on the internet for 6 weeks, I felt pretty well educated in what I wanted. After Ray Pasco made it easy for me to buy my daughter a car. After looking on the internet for 6 weeks, I felt pretty well educated in what I wanted. After stopping in a few dealerships and being disappointed (car not what is showed on internet, one car smelling like old chimney) I was really skeptical when I got off the phone with Ray, but he was very pleasant on the phone so I went and took a look. Ray was straight shooter and more. Everything was like he said and he made my daughter and I feel very comfortable with our purchase. Drew helped us with the paperwork and Ray sent us off taking more time to make sure our questions were answered. More

Used car Purchase Big place. Good car. Friendly customer service. Nice salesman. Something I don't like is that when I said I do not intend to purchase the car maintena Big place. Good car. Friendly customer service. Nice salesman. Something I don't like is that when I said I do not intend to purchase the car maintenance service there, the other guy who does paper work for me turned his attitude. But, still, a place I would recommend for purchasing used cars. More

Quick and smooth purchase experience I did some online research as to what vehicle I wanted prior to visiting the dealership. I knew exactly what vehicles I wanted to look at before I ca I did some online research as to what vehicle I wanted prior to visiting the dealership. I knew exactly what vehicles I wanted to look at before I came there. The main car I wanted to test drive had not been matched with the right key, and was hard to locate. I worked with Ray Pasco, and with his efforts, we were able to find the car. The car did not have an owner's manual, and he promptly followed up and ordered one for me. He made the purchasing process fast and smooth as I had very little time on my hands. I've never purchased a used vehicle prior to this, so I was a little nervous about it, and he assured me that I was getting a good deal. More

Finally Bought A Car After researching and figuring out exactly what kind of car I wanted, it was hard to find the perfect one. I looked at a lot of car lots and my conclu After researching and figuring out exactly what kind of car I wanted, it was hard to find the perfect one. I looked at a lot of car lots and my conclusion was that I would not be able to find the car that I wanted for the price that I wanted. Since Ricart is almost 2 hours away from my house, I wanted to avoid it. I finally broke down and looked on their website. It showed several cars that I was interested in. When I got there I was greeted by Brian. He was awesome! We looked at several cars and I test drove my 2 favorite. When I decided on "The One", he did everything that I requested and I left happily in my reasonably priced, new (used) car. I was there for several hours that day, but it was an overall good experience. More

They listened to my complaint I had a complaint about a used vehicle that I had purchased "As Is". I took it back the next day and aired my complaint and after a few minutes of di I had a complaint about a used vehicle that I had purchased "As Is". I took it back the next day and aired my complaint and after a few minutes of discussion, the manager told me they would take the vehicle in, check it out, and if they found that my complaint valid, they would fix it at no charge to me. I agreed to pay half the cost if my concern was unfounded. They discovered that my diagnosis was correct, they fixed the problem, and there was no charge to me. I felt that this was a generous action on the dealer's part because I did purchase the vehicle "as is" and they could have been hard nosed about it, but they listened to my complaint and did the right thing. I am very pleased with the result and with the vehicle I purchased now that the issue I brought to their attention has been resolved. I would highly and wholeheartedly recommend the Ricart Used Car Factory. The staff people I worked with were very courteous, friendly and helpful. I will definitely return to Ricart to look for my next vehicle. More

first time Ricart buyers My husband & I stopped on a whim, while in Columbus for an appointment, not knowing exactly what vehicle we were interested in. Khalin Moore greeted u My husband & I stopped on a whim, while in Columbus for an appointment, not knowing exactly what vehicle we were interested in. Khalin Moore greeted us immediately & introduced himself. He was very patient and took his time with us, showing us several different vehicles. In the end, we went home in a Nissan Murano that I'd found on line. I've given Khalin's name to two other friends who are currently looking. I told them that they would be very pleased with his low pressure approach. More