Ricart Used Car Factory

Best Salesman I have ever dealt with!! This was the best experience, with a car salesman, I have ever had. Zachary Lacey was able to get me exactly what I wanted for an amazing price. Not t This was the best experience, with a car salesman, I have ever had. Zachary Lacey was able to get me exactly what I wanted for an amazing price. Not to mention, he was able to match another dealership's offer get me what I needed and pay off my trade in. I would deal with my used car salesman, Zachary Lacey, 10 times over again. More

Car buying made easy! I decided to visit the Ricart Used Car Factory after being told by a few friends that it was the place to buy cars here in Columbus. When I stepped o I decided to visit the Ricart Used Car Factory after being told by a few friends that it was the place to buy cars here in Columbus. When I stepped out of my car I was greeted by Cory and he immediately took me to look at a few cars that fit my list of demands. After deciding upon the car the finance depart had me approved and signing paperwork in no time. Was in and out of the dealership within 2 hours. Made for a nice Sunday afternoon. Thanks for the wonderful service and the easy car buying experience. More

Conflicting information I came to ricart used dealership to pay cash for a car and to give 3,500 for my daughter a down payment. There was at least five men just standing t I came to ricart used dealership to pay cash for a car and to give 3,500 for my daughter a down payment. There was at least five men just standing there and only one ask to help us. After being there for 3 hours they were unable to help me. I was willing to spend 18,000 dollars at this dealership but their customer service was terrible and the manager told me one thing over the telephone and when I came in another manager told me something else. Needless to say, I went to another dealership and was treated completely different. I would not recommend ricart to any of my friends, family or co-workers. More

Rick at Ricart! Rick was the best person that i could've asked for in a salesman! He was even nice to my children! Thanks Rick! Great work! Rick was the best person that i could've asked for in a salesman! He was even nice to my children! Thanks Rick! Great work! More

Found My Car I have been looking for a car for a long time and could not get the deal or payments I was looking for. I was able to go to Ricart and explain to them I have been looking for a car for a long time and could not get the deal or payments I was looking for. I was able to go to Ricart and explain to them what I was looking for and the price I would be willing to pay. There was no forced upselling and I got a better car than what I thought I would get for my budget so I am happy with my choice to go there. More

Used car purchase First time customer of Ricart Ford. Shawn did a great job listening to what my daughter and I wanted in a first car for her and helped us select the First time customer of Ricart Ford. Shawn did a great job listening to what my daughter and I wanted in a first car for her and helped us select the right car for her. I liked working working with Shawn on that purchase so I came back a few days later and worked with him on a used car for my son. I became a second time Ricart Ford customer in less than a week! Great work Shawn. More

The good, the bad & the ugly I found the car on-line and met my sales rep Gabe Lieb after scheduling an appointment the nice young man made himself available even though he had nu I found the car on-line and met my sales rep Gabe Lieb after scheduling an appointment the nice young man made himself available even though he had numerous customers when I arrived, they have a thousand cars but Gabe was surprisingly knowledgeable of my particular car. Don't worry if you are a walk in though, there's 20-40 sales rep anxiously awaiting you inside. Now you expect to haggle on price when you buy a car, but this dealership says the internet price is it, however I didn't see that in print anywhere or on-line. I feel if this is their drop dead customer price they should put it in print somewhere, otherwise it's worth bringing your attorney and paying him for an hour to negotiate for you. Overall the paperwork process was very quick but I have no idea what the heck the 20 pieces of paper I signed said, I got the feeling the administration lady would have preferred to be at a Holiday barbecue then explaining what you are signing. The other issue is they will tell you things they found wrong with the car but it was confusing what they addressed and what they didn't, ASK. Overall I give it a 7 out of 10 experience. More

Process took a long time Whole process took a long time. Bought used van for mother-in-law. She was ready to go long before it was over. Salesmen were both great and took g Whole process took a long time. Bought used van for mother-in-law. She was ready to go long before it was over. Salesmen were both great and took good care of us. I was pleasantly surprised. More

Best Dealership by far After I checked out Ricart's used inventory online, I realize that I couldn't find as many lower mileage cars at great prices in other dealer's invent After I checked out Ricart's used inventory online, I realize that I couldn't find as many lower mileage cars at great prices in other dealer's inventories. The selection was great. I came in wanting a Mustang with low miles and I left with one at a great price. I have purchased many vehicles in my lifetime and have been to many dealers whose sole purpose is to sell you a car. Ricart sells it's brand. And nothing speaks your brand more clearly than how you treat your customers. I recently bought a used car from Rich at the used car factory. He listened to my needs and set me up with what I wanted, not what he wanted to sell me (like so many other dealers) He was extremely friendly and made sure everything I wanted, I got. Then after my wife and I worked out the details we got to meet Chris Wright and he really drove home the gratitude Ricart had for us as customers. He set us up with some extra options and took the time to give us free tickets to a ballgame and answered all my questions I had forgotten to ask Rich. These guys are top notch at the Ricart Used Car Factory. I hope the service department is this great because these guys make me feel the drive to Ricart will be worth it. More

Great experience My husband and I went to buy a used vehicle on Friday evening Zach Lacey was very helpful and patient with us as we were sure what we wanted but could My husband and I went to buy a used vehicle on Friday evening Zach Lacey was very helpful and patient with us as we were sure what we wanted but couldn't decide. Zach took the time to show us vehicles we thought would be good. We drove 2 units but as it was getting late we decided to come back the next day. On Saturday we drove a Mitsubishi Outlander and I fell in love with it. Brandon Byrd and Zach were both very helpful. After we made our purchase everyone else we dealt with were helpful and friendly. We will be making our next purchase from Ricart. More