Ricart Used Car Factory

Khalin and Matt did an excellent job with helping me acquire a Honda Civic today. I really didn't have any credit history and they went above and beyond to assist me in everyway they could to get this acquire a Honda Civic today. I really didn't have any credit history and they went above and beyond to assist me in everyway they could to get this deal done. Two excellent employee's you have at Ricart. They both deserve a raise. :) Thanks again Khalin and Matt. More

Fast and to the point of sale. Matt was able to narrow the search down to 2 cars and they were great picks. Didn't know the exact car I wanted but happy with the 2013 Hyundai Elantra! Thanks Matt the search down to 2 cars and they were great picks. Didn't know the exact car I wanted but happy with the 2013 Hyundai Elantra! Thanks Matt More

Theo was very helpful in getting us our new (used) car ... we spoke to him on Sunday after we sent an inquiry about a car we saw online. We agreed to meet him the next day to look at the car and he was ... we spoke to him on Sunday after we sent an inquiry about a car we saw online. We agreed to meet him the next day to look at the car and he was very helpful in making a deal with us. We went home with our new car that same day and we are very satisfied with his helpfulness and friendliness. Thank you Theo! (and this was all done in freezing weather!) More

Found the Ford Edge we were looking for online. The sale price of this car made it more than worth the trip from Hamilton, Ohio. Will definitely look at Ricart for future purchases. Chris was also helpful a price of this car made it more than worth the trip from Hamilton, Ohio. Will definitely look at Ricart for future purchases. Chris was also helpful after the sale, we discovered the spare key was wrong and Chris tracked down the right key and mailed it to me. THANK YOU Chris! More

From the moment we arrived @ Ricart, we were treated with with the utmost courtesy and professionalism. Not once did we feel pressured or intimidated. We would definitely return. with the utmost courtesy and professionalism. Not once did we feel pressured or intimidated. We would definitely return. More

Ray was very helpful at helping me purchase my car. He was very knowledgable about the cars on the lot and was able to answer questions that me and my husband had. was very knowledgable about the cars on the lot and was able to answer questions that me and my husband had. More

Car is good its a Toyota, price was OK. Three things were not good. 1. Tires needed replaced had over 40,000 miles on them, they said they were good but got them checked and need replaced asap. 2. Windows we not good. 1. Tires needed replaced had over 40,000 miles on them, they said they were good but got them checked and need replaced asap. 2. Windows were tinted and they said they were legal, got them checked and they are not legal. 3. Only gave me one key that is not original or a Toyota key with no fab. Sucks to get a new car and have to pay for tires , window retint, and key fab and spare key?? More

Ray did a nice job with me. He had the car I was looking for so it was a quick sale. Would have liked more price negotiation but still fell I got a fair price. for so it was a quick sale. Would have liked more price negotiation but still fell I got a fair price. More

I was in to look for a Jeep due to all the weather we've been having. Mr. Writsel was courteous and very considerate of my situation in driving so far to shop for vehicles. He was very thorough in kno we've been having. Mr. Writsel was courteous and very considerate of my situation in driving so far to shop for vehicles. He was very thorough in knowledge of the vehicles available and the information about them. I asked lots of questions! Everyone around was very nice and the dealership overall was organized and well taken care of. When circumstances permit, i'll be back to purchase my vehicle. More

Set up appointment to look at truck on 3-1-14 with every intention of buying it. Was pre-financed through bank of my choice before arriving. Drove 4 hours with check in hand to purchase vehicle. Truck was b intention of buying it. Was pre-financed through bank of my choice before arriving. Drove 4 hours with check in hand to purchase vehicle. Truck was beautiful on outside even with winter conditions. Inside of truck was poorly cleaned and had several rips in headliner and was missing floor mats and manual. None of these justified any correction or compensation by employee. I would still have bought the vehicle had the experience gone different. So now I'm out a 10 hour day, $150 in gas, and $150 loan fee still owed to bank. My overall experience tells me that your company is too big to treat customers with respect, especially with $30,000 in hand. More