Ricart Used Car Factory

Ok first me and my wife was attacked when we got out of r vehicle. Ask to take a test drive in a vehicle we seen online. After I had to give my first born to take a test drive. (we were off) No wait! Sales vehicle. Ask to take a test drive in a vehicle we seen online. After I had to give my first born to take a test drive. (we were off) No wait! Sales guy is going with us (what). I just signed my name 2 or 3 times and they made a copy of drivers license. I asked sales dude do u got to go with us? He replied why u don't want me to go with u. I replied NO. Its policy he claimed. (we were off) Started out of ricarts parking lot, sales dude said we can't go on the highway because he don't know his way around. (what). So preceded to go around the block. After 10 min test drive, went back inside to see the value of my trade in, 2003 ford ranger 124000 mi. After waiting way longer then r test drive, Dude come back with I quote $500.00 dollars. Yes 500 bucks on a purchase of a $26,000 vehicle. I wish I could post a picture of my $500.00 vehicle. Very Disappointing Visit. More

Helped me with my homework. Very friendly service ! Very helpful with our needs, good, very positive and energetic. Helped us as soon as we walked in. helpful with our needs, good, very positive and energetic. Helped us as soon as we walked in. More

Brad did I great job and he's a great guy. This is the second truck I've purchased from Ricart and I'll purchase more in the future. Never knew about the free car wash but that's wonderful. the second truck I've purchased from Ricart and I'll purchase more in the future. Never knew about the free car wash but that's wonderful. More

I called Ricart Auto Group after seeing a truck on AutoTrader.com that we were interested in purchasing, and David Whitt took my call. He was very friendly yet business like on the phone, told me he AutoTrader.com that we were interested in purchasing, and David Whitt took my call. He was very friendly yet business like on the phone, told me he would check on the availability of the unit we liked, and call me when the store closed to let me know if it would be available the next morning, when we could come to see it. He did exactly as he promised, and called me around 8:45 p.m. to confirm it was available. I was more than impressed that he kept his word, and I looked forward to the two hour trip to meet him the next morning. He met me at the door the next morning, patiently talked me through the process, took charge and had some minor damage and low fuel problems taken care of, and provided every courtesy he could to resolve any questions or issues that arose. During the finalization of the purchase, a title discrepancy was discovered, and Herb Prantl got involved with the sale, to explain the problem with document mileage versus vehicle mileage, and after a few minutes of professional and courteous discussion, a plan to resolve the issue was agreed upon, shared by both Mr. Prantl and I. By 10 a.m. the following morning, through our combined efforts, the problem was resolved. It was my wife and my extreme pleasure to deal with such such professional people, and with such courtesy and professionalism. The title problem could have been a deal breaker, or left us completely on our own to resolve, but instead we were provided with positive support, suggestions for resolution, and at all times with understanding of a correctable mistake being made. I believe this was the most positive automotive purchase I have ever made,and would surely recommend the Ricart Auto Group, and these two gentlemen to anyone needing a vehicle. Thank you to all concerned, from two very satisfied customers. Doug and Sharon Brucker More

My fiancé and I had a great experience at Ricart used car factory. Mr. Anthony Dietrich was very friendly and helpful. He had a positive and up beat attitude through out our 4 hours that we spent at used car factory. Mr. Anthony Dietrich was very friendly and helpful. He had a positive and up beat attitude through out our 4 hours that we spent at Ricart. Mr. Dietrich did not pressure us or rush us in the least bit. He also answered every question that we had and was very patience with us. He showed us many options that led to the purchase of our new car. Anthony was very helpful to us and we would recommend him to others. More

Matt was very helpful in finding the car I wanted to buy. I test drove a couple of SUV's and fell in love with my Chevy Equinox! We negotiated my trade in and the price of the vehicle. He was there every I test drove a couple of SUV's and fell in love with my Chevy Equinox! We negotiated my trade in and the price of the vehicle. He was there every step of the way. Our family always go to Ricart to purchase a vehicle. I would recommend him to all. He is following through on things that he promised, which will makes me a very satisfied customer. Thank you Matt! You're the best!! More

Very friendly and efficient. Paid attention to our three children as well as making conversation with my husband and I. Good salesmanship and thorough with information. Worked with us to find a great deal o children as well as making conversation with my husband and I. Good salesmanship and thorough with information. Worked with us to find a great deal on a used van More

Great experience with buying a used car. They have a large selection of vehicles in very good shape, well inspected and clean. They have all pertinent information readily available and are happy to fin large selection of vehicles in very good shape, well inspected and clean. They have all pertinent information readily available and are happy to find the right vehicle based on your needs, preferences and budget. Honest and transparent with showing defects or issues with some of the vehicles. The prices are competitive - you pay a fair price for what you get. Not the cheapest option, but you get a vehicle you can depend on, and Ricart will do their best to fix any issues if you are not satisfied with the car. Overall, the best used car dealer I have ever visited. Highly recommended. If you need an affordable used vehicle and you want to be sure that you won't get cheated with a substandard car with hidden defects, Ricart is the place to go. We purchased a 2013 Dodge Avenger from them, and we have been very satisfied. More

I bought a used Ford Escape from the Automall. My sales associate, Joe Hollenbach, was very helpful. I never felt any pressure while looking for my vehicle. They worked with me to get the price I needed. A associate, Joe Hollenbach, was very helpful. I never felt any pressure while looking for my vehicle. They worked with me to get the price I needed. All my questions and concerns were taken care of. Overall, it was a great experience and I would go back. More

Tommy was great to work with and made the buying process easy. He was extremely helpful and did his best to find a car that met all of our requests. I would highly recommend him to others. easy. He was extremely helpful and did his best to find a car that met all of our requests. I would highly recommend him to others. More