Ricart Used Car Factory

Jeff Aldridge represented your dealership In a very positive manner. Jeff was friendly, professional, and went out of his way to create a great guest experience. Jeff provided first class customer se positive manner. Jeff was friendly, professional, and went out of his way to create a great guest experience. Jeff provided first class customer service before, during, and after the sale. Jeff displayed genuine interest in my needs from the moment I met him. He went above and beyond when dealing with my wife and young son as well. I will be retuning to your dealership in the future and look forward to working with Jeff. More

Matt was very helpful. He was quick friendly and explained all of my options. He is still following thru with promises made and checked up on me after my purchase. explained all of my options. He is still following thru with promises made and checked up on me after my purchase. More

Ray made for a great first time car buying experience. He was friendly and patient with us. We had some trouble getting ahold of our insurance agent and he was patient with us the entire time, despite his bo was friendly and patient with us. We had some trouble getting ahold of our insurance agent and he was patient with us the entire time, despite his boss trying to push us out of the door. More

This was my first visit to Ricart, and walked away as a fully satisfied customer! I came to Ricart to buy a used car for our son, Nick, who is in his 2nd year at The Ohio State University. We were gree fully satisfied customer! I came to Ricart to buy a used car for our son, Nick, who is in his 2nd year at The Ohio State University. We were greeted by Ray Pasco, and he walked us through the process, options, test drive, paperwork, and final delivery. Ray was personable, knowledgeable and very customer centric. We purchased a 2007 Ford Mustang and my son drove back to campus with a big smile. On the paperwork and payment end, we were provided options for extended warranty and other coverages, which we purchased. We will certainly recommend Ricart to others! Thanks to Ray and the Ricart team for meeting our needs! Michael January 27, 2014 More

nate white was great he drove us around looking for the right vehicle answered all questions even took our vehicle we drove there and washed it thanks nate great job right vehicle answered all questions even took our vehicle we drove there and washed it thanks nate great job More

Had a great experience today at the used car department of Ricart Ford. Matt Kmosko and the staff there we're very professional and attentive to my needs. Would absolutely recommend these guys to my friend of Ricart Ford. Matt Kmosko and the staff there we're very professional and attentive to my needs. Would absolutely recommend these guys to my friends and family in the future. All and all great job guys. Thank you! More

He helpd me and my daughter find he car of her dreams. He helpd me and my daughter find he car of her dreams. And he made it so that we could buy it at the price we can afford, A very kind and careing pe He helpd me and my daughter find he car of her dreams. And he made it so that we could buy it at the price we can afford, A very kind and careing person. I wish there were more out there like him. He truly looked out for our best interest, and you cant find that very often. Will refer him only to all of our friends and Family. More

I was searching for Camry 2011 from last one month and all of sudden saw a good deal in Ricart and rushed to the dealer since they cannot hold the car with a phone call. My sales man was Ray Pasco, he wa all of sudden saw a good deal in Ricart and rushed to the dealer since they cannot hold the car with a phone call. My sales man was Ray Pasco, he was really helpful, very patiently answered all my questions but was not ready to negotiate a single penny from actual price tag. I tried so much to negotiate but nothing worked. Prons: 1. I got the car in a very good deal. 2. Sales people are friendly and helpful 3. Two days after car was purchased I had to go Ricart for battery replacement as existing one failed in the test and I found service folks are good and helpful. Cons: 1. I was very happy and confident as its a motor trend certified and all the primary inspections would have been performed and would not trouble me after buying it, but strangely I got into an issue on just second day. Morning after all the snow on my car was cleaned with 10 min effort in chilled air and tried to turn on the engine I understood battery is dead and had to call insurance folks for jump start. This disappointed me very badly. But good thing is that Ricart was able to replace my battery for free since existing one failed in the test. 2. They didn't give me floor mats with car and it ruined my car because of bad weather (snow). I think it should have been part of car. 3. Doh its a certified car they should be able to provide what inspections are performed and report of it. I was desperate to know how much of tire thread is left since its a used car but they weren't able to provide me. Overall I would suggest Ricart for buying used cars if you get a good deal. - Sandeep More

Went up Saturday morning to look at trucks and purchased a truck the next day. Matt kmosko was very personable and asked what type of truck and items I wanted on the truck. It was cold out so he drove us a a truck the next day. Matt kmosko was very personable and asked what type of truck and items I wanted on the truck. It was cold out so he drove us around in a vehicle so we didn't walk out in the cold. Showed us a few trucks with what I had in mind with in 15 minutes found a truck to test drive an it had a few extras which made it a good deal. Very pleased with the help and service of the employees I had help me. More

Tyler helped was at my disposal for days leading up to the purchase. He answered phone calls with pride to even my silliest of questions as I continued to learn about the car buying experience. I cannot the purchase. He answered phone calls with pride to even my silliest of questions as I continued to learn about the car buying experience. I cannot say enough about how happy I am being in my new truck, especially with the winter in full force. He even gave me a ride to the dealership the morning I picked up the car, because I was without transportation. I received an amazing value on my purchase, and plan on having my new car for years to come. That being said, my next new car will be from Ricart Automotive. Thanks Tyler and Ricart! More