Ricart Used Car Factory

Jeff was GREAT!! He went out of his way on his day off to get us what we wanted. He helped me to pick the right vehicle for me. We came to Ricart because I had no idea what make let alone what model vehicle get us what we wanted. He helped me to pick the right vehicle for me. We came to Ricart because I had no idea what make let alone what model vehicle I wanted. Jeff took alot of time showing me everything I wanted to see. We are very happy with our purchase. More

We had an excellent experience with Brady. He went out of his way to make us feel comfortable at the dealership. We have 2 young girls and Brady made sure they were not left out! He was so friendly and h of his way to make us feel comfortable at the dealership. We have 2 young girls and Brady made sure they were not left out! He was so friendly and he kept a smile on their faces throughout the process. Unfortunately, we were not able to close a sale but that was no fault of Brady's. He did his best and I felt he was fighting for us. I would go back and I would make sure I used Brady as my salesperson. Keep up the great work Brady! More

Yesterday I had some obstacles during my purchase but Shawn insured that they were wrinkled out and I greatly appreciate that! Your staff is great! Shawn insured that they were wrinkled out and I greatly appreciate that! Your staff is great! More

I selected Ricart based on the internet price. So far I am very pleased with the purchase. My only criticism is that the entire process took too long considering I came in with pre approved financing. Ho am very pleased with the purchase. My only criticism is that the entire process took too long considering I came in with pre approved financing. However, I would recommend Ricard. My sales rep (Shawn) was very helpful. Thanks. Mike More

I gave my overall rating a 4 because of the service of Ray Pasco. He is straight forward salesman. He didn't try to sell me anything outside of my price range. My only complaint about the experience is ju Ray Pasco. He is straight forward salesman. He didn't try to sell me anything outside of my price range. My only complaint about the experience is just how many salesmen are on the lot. We went to look at trucks their on several occasions and each time we were attacked by a different sales men when ever we exited our car. More

CONTACTED THROUGH EMAIL FROM A PREVIOUS APP ALL INFO WAS SAVED A LOT OF TIME. HE WAS VERY INTERESTED IN MAKING ME FULLY HAPPY. KEPT PUSHING ME TO MAKE SURE I WAS COMPLETE SATISFIED WITH THE PURCHASE. IN 2 SAVED A LOT OF TIME. HE WAS VERY INTERESTED IN MAKING ME FULLY HAPPY. KEPT PUSHING ME TO MAKE SURE I WAS COMPLETE SATISFIED WITH THE PURCHASE. IN 29 DEGREE WEATHER STILL WALKED THE WHOLE USED CALL LET WITH US. GREAT SMOOTH EXPERIENCE. More

Everyone was friendly and did what they could to make buying two cars in one day as smooth as possible. I wish the paperwork could go a little faster but I suppose that can't be helped! Overall, a great buying two cars in one day as smooth as possible. I wish the paperwork could go a little faster but I suppose that can't be helped! Overall, a great experience and we are happy Ford family. I would definitely recommend Ricart and all the specific people we worked with to friends and family. We'll be back in a few years! More

When I got my 2005 Toyota. Corolla from ricart within a week my service maintenance light came on and everyone could see that it drove pretty rough for a Toyota and even for a used car. The sevice departme week my service maintenance light came on and everyone could see that it drove pretty rough for a Toyota and even for a used car. The sevice department pretended to fix the issue by car drove the same. Now about 8 months later ricart is saying my neutral safety switch failed and its not covered under warranty. They ovequoted me to repair it but that is expected from a dealership. The part that makes me upset is, this part on the car accordingly to a lot of people including mechanics, is something that rarely goes bad in a car, so I believe this piece was faulty to begin with! When I went to pick up my car to take it to get a second opinion wires were dangling from my steering wheel and tools were on the floor,unprofessional. Even though they said my car was ready.then someone in the service department said my car wouldn't start since the part had failed but when my battery was simply charged it started!! now nobody will return my phone calls and I've reached out to manager Cindy Price more than once but it seems they are trying to sweep this under the rug. I wish never purchased this lemon from them. I've had too many problems with this car and ricart to the point where I don't even want the clunker anymore. So stay clear of buying a used car from here, or you better make sure you take it to get a check by a mechanic but that doesn't even mean that ricart will fix it. I'm disgusted by this money hungry company. More

Joe was patient, professional, and informative. He was not pushy. He seemed and demonstrated trustworthiness. We stated at the outset, the exact vehicle (2011 Toyota Highlander) that we had seen on the in not pushy. He seemed and demonstrated trustworthiness. We stated at the outset, the exact vehicle (2011 Toyota Highlander) that we had seen on the internet and wished to see. He reviewed the vehicle features of which we had previous acquaintance because our son has the same vehicle in a 2010 model. From our son's research for his which he finally found in Cincinnati, and from our subsequent research on the internet one year later, we each discovered that finding a good Highlander Limited in central Ohio was difficult; most were in Cleveland, Canton, Cincinnati, or Indianapolis! Then, this one appeared on the Ricart web site. James Burns was equally great in concluding the paper work. Both are superb emplyees! Dr. Calvin L. Taylor & Nancy Taylor (Lt.Col., USA--Retired) More

Jeff did an excellent job helping us find a new truck; he remembered us from a phone call. He was knowledgeable, courteous, friendly, patient and happy to show us all the choices available to us. We had a w remembered us from a phone call. He was knowledgeable, courteous, friendly, patient and happy to show us all the choices available to us. We had a wonderful experience and would buy again from Ricart. More