Ricart Used Car Factory

We went to the dealership with a specific vehicle in mind however it turned out the vehicle I believed would best serve my needs was rated as a commercial vehicle and no lending institution would make a loan however it turned out the vehicle I believed would best serve my needs was rated as a commercial vehicle and no lending institution would make a loan for it. Chris made every effort to find another vehicle on the lot that would meet my specific needs and I feel we walked away with a better vehicle and purchase. Everyone at the dealership was courteous and friendly we were there for 3 hours but the wait was well worth the time. THANKS CHRIS!!! More

My overall experience with Rick Johnson was excellent. Not once did he make me feel nervous about purchasing a car from Ricart. Once I spoke with Rick he worked real hard to help me get approved for a car Not once did he make me feel nervous about purchasing a car from Ricart. Once I spoke with Rick he worked real hard to help me get approved for a car that was reliable and to my liking. Not once did I feel like Rick was all for sales. He made sure I left with a smile and my car. Thank you Rick More

We made four trips to the dealership to purchased our car. Each time Tyler was very patient and took time to answer all of our questions. It's sales people like Tyler that make your dealership great. car. Each time Tyler was very patient and took time to answer all of our questions. It's sales people like Tyler that make your dealership great. The finance person (Steve Phillips) was arrogant and condescending. He rushed us through the paper work and made us feel that we were an interruption in his day. This is the kind of person that can jeopardize sales. More

Great experience at Ricart and would definitely recommend Ray Pasco as a salesperson. Ray listened to what I was looking for and delivered several options in my price range with the features that were impor Ray Pasco as a salesperson. Ray listened to what I was looking for and delivered several options in my price range with the features that were important. He gave great advice on the purchase and worked diligently on providing a great experience. Never have done the Ricart experience in the several cars that I have purchased. This experience will make them a first look on next purchase. More

Ray was very helpful and informative from the moment I arrived at the dealership. He showed me several options and I found the perfect truck at a great price! The process was easy and in a timely manner. arrived at the dealership. He showed me several options and I found the perfect truck at a great price! The process was easy and in a timely manner. I would definitely recommend Ray and the Ricart Used Car Factory. More

This is the third vehicle my wife and I have purchased from Ricart. The 2 main reasons we go is selection and price. We have been to other dealers but ,again, you can't beat the price. I would definitely from Ricart. The 2 main reasons we go is selection and price. We have been to other dealers but ,again, you can't beat the price. I would definitely recommend Ricart. More

Russell Donahue was fantastic! He allowed us to look around at every single vehicle in the lot without pressuring us to purchase. Every dealership should train their guys to be like him. The sales s around at every single vehicle in the lot without pressuring us to purchase. Every dealership should train their guys to be like him. The sales supervisor, Steve Holsinger, is why we will not be coming back or referring anyone to this dealership. The vehicle we ended up going home with was sold to us at around $14,000 (or so we thought). That is the price that Russell and us came to an agreement on and when he passed it on to his supervisor to get paperwork ready, something was changed. It wasn't until later that we realized the term for financing was increased by 6 months, and the amount the supervisor had us finance (NOT KNOWN TO US) was $19,800!!!! It was our fault for not reading the fine print until later, but I guess that's what you get for trusting what a Ricart supervisor says to your face. After getting into the car, before we even drove it off the lot, the check engine light came on... On top of that, they didn't even fill up the tank. It was on E... I had to go back into the Used Car Factory and find Steve to basically beg him to fill up the tank. He claimed their onsite gas station was closed and instead just gave us a $25 Shell gas gift card, which definitely didn't fill it. I had to come back the next day and miss a day of work so they could fix what was wrong with the car (we live over an hour away from Ricart). FOREWARNING: If you are set in your decision to buy a used car from here, don't work with Steve Holsinger! Russell Donahue was GREAT though!! More

The reason I rated the way I did was because the process of buying a vehicle at Ricart Used Cars was fast, easy and fun. Keeping the customer moving made the process seem less stressful. There wasn't any pr of buying a vehicle at Ricart Used Cars was fast, easy and fun. Keeping the customer moving made the process seem less stressful. There wasn't any pressure to buy. Even the signing of all the papers in the finance area was pleasant. The fact that you make sure the vehicles are in safe running condition, and not just put the cars on the lot, is much appreciated. More

The guy I dealt with was a moron to put it nicely. Every time he said he was going to get paper work 15 minutes would go by and he would be sitting with someone else. He started spitting out numbers without time he said he was going to get paper work 15 minutes would go by and he would be sitting with someone else. He started spitting out numbers without even knowing the price of the vehicle I was looking at. I was approved for the loan but due to this guys conduct and unprofessionalism I walked out and told the very nice sales guy that his supervisor just cost him a sale. Needless to say I went strait to their competition and got a better deal without someone not knowing their own job and treating a customer like a customer. More

i walked in and took a look at a few cars, test drove them and picked one. we settled on a great price and after a little wait for some paper work i left. it was easy, cheap, and not a waste of my time. them and picked one. we settled on a great price and after a little wait for some paper work i left. it was easy, cheap, and not a waste of my time. More