Ricart Used Car Factory

I had to bring the car back for service because of the terrible noise it was making. I was told the car will stop making the strange noise but it did not. Very inconvenient. terrible noise it was making. I was told the car will stop making the strange noise but it did not. Very inconvenient. More

My husband and I were extremely pleased with the customer service at Ricart. The car lot is huge and can be overwhelming, but we were greeted at the door by Matt and the process went smoothly. We were happ service at Ricart. The car lot is huge and can be overwhelming, but we were greeted at the door by Matt and the process went smoothly. We were happy to purchase the vehicle we found on Ricart's website and at the Internet price. Nate was awesome and waited with us until we were ready for financing, which went smoothly as well. Overall, the sales team was great and made us feel at home. Thanks Matt and Nate! More

I gave the dealership an overall a great rating because my husband and I were greeted promptly and curteously. We had called in earlier about a car and it was waiting for us in the parking lot. The whole my husband and I were greeted promptly and curteously. We had called in earlier about a car and it was waiting for us in the parking lot. The whole process went faster than we have experienced in the past, and very smoothly. We were driving home in our new Avalon in about 3 hours. More

We paid the internet advertised price on the vehicle. The vehicle was as described on the site. The salesman was helpful and courteous. They were very efficient in getting through the process. The vehicle was as described on the site. The salesman was helpful and courteous. They were very efficient in getting through the process. More

Was the best car buying experience ever.. Tyler and Theo are awesome! They really worked hard on getting us what we wanted and price too are awesome! They really worked hard on getting us what we wanted and price too More

The experience at this Dealership was great. Shawn was extremely helpful and made my shopping experience a true pleasure. I will definitely recommend Riccart to all. Thanks Shawn, I love my Sonata. extremely helpful and made my shopping experience a true pleasure. I will definitely recommend Riccart to all. Thanks Shawn, I love my Sonata. More

This company was quite unprofessional in setting up our appointment. We were driving two hours to see a specific car. We called and made an appointment for the next day and told the salesman which car we w appointment. We were driving two hours to see a specific car. We called and made an appointment for the next day and told the salesman which car we were interested in. The day of the appointment, the salesman called before we were on our way to confirm we were still coming. Then, as we were over halfway to the car lot, he called again to tell us that the car we were coming to see was no longer available because it had been sent to auction that morning - which was long before his first phone call to me. We did go ahead and go to the dealership, and dealt with another salesman, but were hesitant to do business with them. Once we found another car we were interested in, the description, and thus the price, has errors in it. For example, the description said alloy wheels but the car had steel wheels with hubcaps, all of which were significantly scratched. After much negotiating, the salesman agreed to order us a set of four new hubcaps - he offered just two and was not going to budge but we convinced him the car would look ridiculous with two severely scratched and two brand new. Overall we were happy with the car, but disappointed that they made commission on our purchase because their service was severely lacking. More

I compared 3 cars from 3 dealers (2012 Chevy Malibu) - Ricart, Bobby Layman and Byers Chevrolet. It was interesting to note that the Ricart car was far more superior than the other 3 in quality and size a Ricart, Bobby Layman and Byers Chevrolet. It was interesting to note that the Ricart car was far more superior than the other 3 in quality and size and it was better priced. I really like Jesse Hernandez. He was calm, cool, collected, kind, helpful, attentive, cheerful and was really ready to help me. I wish him all the best in his new career. He will do great! I enjoyed the dealership - it was cool and comfortable and no one was mean to me even though I had a very rowdy 2 year old boy LOL! Everyone smiled and was kind to me and I felt happy. I am extremely delighted with my car! Thank you. Jane Pearson :o) More

Loved Matt & Kris. They were great during the whole experience. I only wish that buying a car didn't take so long. I would recommend them to anyone! experience. I only wish that buying a car didn't take so long. I would recommend them to anyone! More

It was a good experience working with Nate. He was very patient answering my questions. I would definitely work with him again in the future. patient answering my questions. I would definitely work with him again in the future. More