Ricart Used Car Factory

I came to ricart knowing that I wanted to buy a used car. I was greeted as soon as I pulled in the lot. I could not decide between two different cars. John let me have all the time time I needed. He gave I was greeted as soon as I pulled in the lot. I could not decide between two different cars. John let me have all the time time I needed. He gave me advise but did not try to pressure me into getting one or the other. I walked away with a car better than I ever dreamed of getting. I will most likely return to this dealership when I go to get my next car. More

Shawn was very friendly and patient with me as I was looking for a car. He helped me decide to my satisfaction, and never once made me feel obligated to buy. He kept in mind what exactly I wanted, and looking for a car. He helped me decide to my satisfaction, and never once made me feel obligated to buy. He kept in mind what exactly I wanted, and gave me plenty of good car choices! I'm very happy he was my salesman, and will recommend him in the future! More

I came in to buy a used car. I bought a 2012 Ford Escape that I really like. It did take awhile to find a car that I liked but John kept at it. I got a good interest rate and my car is a lot newer than I th that I really like. It did take awhile to find a car that I liked but John kept at it. I got a good interest rate and my car is a lot newer than I thought I would be able to get. More

Tyler and Edwin are just amazing.... I am almost 40 years old and never really had to finance anything. I wanted to get my daughter who just turned 17 a newer car. They had ONE VW Beetle (the kind of years old and never really had to finance anything. I wanted to get my daughter who just turned 17 a newer car. They had ONE VW Beetle (the kind of car she dreamt of having) and Tyler and Edwin worked all day with me to get me into that car within a day. Not only did they have the best service - but everyone there was super nice. From other car lots I've been - the other workers wouldn't even look at you if you weren't buying through them. Other workers came over to check on us and ask if we wanted water/etc. The atmosphere was awesome - the whole staff is awesome - I hope that whole department gets recognized for the amount of effort they put into making others happy and their dreams come true. More

I arrived at Ricart following a bad experience at another dealer, where I had to make them buy the car back. There was no pressure to buy. I stated my top dollar of what I could spend. Even though the chea dealer, where I had to make them buy the car back. There was no pressure to buy. I stated my top dollar of what I could spend. Even though the cheapest car they had was close but above my price Ricart and Brandon Byrd were able to work with me to make a deal. Brandon even delivered the car on his day to my temporary living arrangement about an hour away so that I didn’t have to get a ride to the dealer. I have worked in the auto sales industry and never had a good experience with a used car dealer. Mark me as surprised because I cannot say enough good things about Brandon and Ricart. Continue to do business in this manner and you will position yourself above you peers in the auto sales business. Thanks Brandon More

Ray was very helpful when we went in to look at cars. I had an idea of what I wanted but wasnt sure... Ray was helpful in assisting me to find the right car for me. Couldn't have asked for better customer had an idea of what I wanted but wasnt sure... Ray was helpful in assisting me to find the right car for me. Couldn't have asked for better customer assistance, Ricart has my loyalty for my future car purchases. More

Robert was a very considerate and concerned Salesman, very helpful...And Helped us in every way that we asked of him and more. My husband and I have'nt financed a car in over 10 years and we were a litt very helpful...And Helped us in every way that we asked of him and more. My husband and I have'nt financed a car in over 10 years and we were a little scared as to what to expect but he made it a very pleasant experience and when the time comes for another vehicle purchase we will be buying from Robert, as well as reccomending him to friends and family! More

Dustin was very energetic, positive can do attitude, friendly personality and willing to answer all and any questions. If needed to get others involved he was eager to get help. overall very good expe friendly personality and willing to answer all and any questions. If needed to get others involved he was eager to get help. overall very good experience. More

Found vehicle on the internet, called in and Steve answered the phone. Very friendly and willing to help from the start. Stated that I had been shopping for a while, found 2 trucks I was looking at bu answered the phone. Very friendly and willing to help from the start. Stated that I had been shopping for a while, found 2 trucks I was looking at but your was priced a little higher. He stated he would gladly talk to the powers at be and see if they could work on the price. He responsed with a quick call back and the deal was made. We made arangements to travel 2.5 hours to visit Steve for a test drive. He had the vehicle detailed and pulled right up front ready for our arrival. He was very knowledgeable about the vehicle as well as being very easy to talk with. We found a common interst in fishing and things hit right off. The paperwork process was seamless, being that we did a credit application over the phone prior to the arrival. This was the best experience I have had purchasing a vehicle. I will highly recommend Ricart to family and friends and it was well worth the 2 1/2 hour drive. More

This is my seecond vehicle in the past 6 months I have purchased from the Ricart Used Car Factory. My first experience was with Dave Wilson, who was absolutely amazing...went above and beyond to help us. purchased from the Ricart Used Car Factory. My first experience was with Dave Wilson, who was absolutely amazing...went above and beyond to help us. I found a truck my husband and I were very interested in and I reached out to Dave again. He was able to help us get the paperwork and finance approval started, connected us with Joe. When we arrived at the dealership Joe had the truck pulled up and ready for us to take it for a test drive and our paperwork ready to go if we decided to purchase. Of course we fell in love with the truck and Joe began the final finance process for us. Unfortunately that evening there were only 2 people working in the final finance area and there was a nice long wait since there were several people in front of us. Joe sat there with us chit chatting to help tolerate the long wait. I have already told another friend that is interested in a used car to watch the internet since Dave works so hard on keeping it up to date and then to see Joe if they find something they like! I'm very happy with the service and care I have always received for the Used Car Factory. More