Ricart Used Car Factory

Part of the reason we were pleased was simply because you had a vehicle that fit our current criteria; gasoline, crew cab pickup or Expedition, 2008 or 2009, for a reasonable price and we didn't have to keep had a vehicle that fit our current criteria; gasoline, crew cab pickup or Expedition, 2008 or 2009, for a reasonable price and we didn't have to keep hunting around. Part of the reason we found the vehicle is that my husband regularly checks out your website, so when we suddenly needed a vehicle he went straight to your site to start his hunt. Another part of our reason for purchasing the day we did was because of our salesperson. Typically I am uncomfortable around the 'used car salespeople-type' (sorry for the stereotype) and would not have made a decision while standing there in front of him. We would have gone home to think about it and may or may not have chosen to buy at that time. I did not feel that way with our Salesperson, John Thornton. The first day we came looking was cold and we were standing in a steady rain. John didn't bombard us, he gave us a little time to look and came out in the weather to see if he could help with anything. Gave us some info and his card and without hounding us, understood that we were waiting for insurance claim info before we began a serious vehicle search. When I called him a few days later, he was all about helping me. Figuring out which vehicle(s) I was interested in and getting the info and vehicle together for me to test drive. Not talking down to me because I was there alone and not with my husband and mostly just being honest with me. If he didn't know something, he told me so and went to find out the truth. (Which was different from an experience I had at another Ford dealership in Delaware the day before.) In short, honesty and pleasant personality are traits we look for in people and appreciate in a sales person. A vehicle purchase, new or used, is usually a big decision in the lives of normal hard-working people and I think it is important to be comfortable with your decision. These things helped us to have a pleasant buying experience and we would not hesitate to refer others. More

I arrived at Ricart Used Cars Saturday afternoon and was greeted by the salesman Cory Conley. He was very friendly and helpful, he went above and beyond to help me find the car that was right for me. His kn greeted by the salesman Cory Conley. He was very friendly and helpful, he went above and beyond to help me find the car that was right for me. His knowledge of the cars and financing helped me so much. I'm so glad that he was there to help me. More

Found a car online, Cory found it for me on the lot right away. Took care of any questions. Extremely helpful with financing. Found an issue with the car, Cory pointed me in the right direction to get it tak away. Took care of any questions. Extremely helpful with financing. Found an issue with the car, Cory pointed me in the right direction to get it taken care of quickly. Great guy, great car, great experience, what more could you ask for? More

Dan was a pleasure to work with and was very straight forward in working with us to get the car we wanted. It was a little far for us but we gota gas card for our test drive. Thanks forward in working with us to get the car we wanted. It was a little far for us but we gota gas card for our test drive. Thanks More

I arrived late on a Saturday night and Ray promptly greeted me. I was looking to purchase a used car for my teenager daughter. I had a fairly good idea of the make/model of vehicle I wanted so Ray was greeted me. I was looking to purchase a used car for my teenager daughter. I had a fairly good idea of the make/model of vehicle I wanted so Ray was able to quickly provide me several to review. We selected one and when it turned out the pricing was above the price point I wanted to spend, we were able to quickly again find another car that was actually better than the first! From my arrival to when we were pulling out with our new car! It was the fastest, easiest process ever. Thank you Ricart! More

Great website to pre shop to narrow down our choices. Great prices and selection. Website was easy to use, very user friendly. The entire staff was wonderful to work with. Very knowledgable and honest ab Great prices and selection. Website was easy to use, very user friendly. The entire staff was wonderful to work with. Very knowledgable and honest about the cars we asked about. Great experience. We will definitely shop there from now on! More

I was greeted as I was getting out of my car. Everyone was friendly and the atmosphere in the dealership was like being at home. It was nice, cozy and comfortable. Rick Johnson greeted me within a minute was friendly and the atmosphere in the dealership was like being at home. It was nice, cozy and comfortable. Rick Johnson greeted me within a minute or so after being paged. He was very friendly, assurring and confident that he could get me into an automobile of my choice. He made me feel calm and confident also. More

I came in to buy a used car. I bought a 2012 Ford Escape that I really like. It did take awhile to find a car that I liked but John kept at it. I got a good interest rate and my car is a lot newer than I th that I really like. It did take awhile to find a car that I liked but John kept at it. I got a good interest rate and my car is a lot newer than I thought I would be able to get. More

I came to ricart knowing that I wanted to buy a used car. I was greeted as soon as I pulled in the lot. I could not decide between two different cars. John let me have all the time time I needed. He gave I was greeted as soon as I pulled in the lot. I could not decide between two different cars. John let me have all the time time I needed. He gave me advise but did not try to pressure me into getting one or the other. I walked away with a car better than I ever dreamed of getting. I will most likely return to this dealership when I go to get my next car. More

Shawn was very friendly and patient with me as I was looking for a car. He helped me decide to my satisfaction, and never once made me feel obligated to buy. He kept in mind what exactly I wanted, and looking for a car. He helped me decide to my satisfaction, and never once made me feel obligated to buy. He kept in mind what exactly I wanted, and gave me plenty of good car choices! I'm very happy he was my salesman, and will recommend him in the future! More