Ricart Used Car Factory

After spending about a week driving around Columbus to CarMax, Byers, and other private sales, I stumbled upon Ricart south of cbus. I was impressed by their selection, seemed to be a festival sized car l CarMax, Byers, and other private sales, I stumbled upon Ricart south of cbus. I was impressed by their selection, seemed to be a festival sized car lot with a great deal of brands for a range of price points. Russ was incredibly easy to deal with. No pushiness, no pressure. But... No budging on the fairly low price, either (my only complaint) I would recommend Ricart and Russ, by name, to my family. More

Shawn was so great! He never pushed us into a car we didn't want. Gave us great feedback about the cars we were interested in. When it came to making the deal happen they did everything they could to he didn't want. Gave us great feedback about the cars we were interested in. When it came to making the deal happen they did everything they could to help! More

John was friendly and Personable. He was helpful in answering any questions we had about the vehicle and the purchasing process. The only complaint I have about the experience is the low offer on my tr answering any questions we had about the vehicle and the purchasing process. The only complaint I have about the experience is the low offer on my trade in. I went to Carmax prior to looking at Ricart and was offered more than double for my old car. More

Dustin was very responsive to all of our questions. Most of our contact was via phone before we came to the dealership. We live more than an hour away, so I wanted to make sure it was just what we wanted be of our contact was via phone before we came to the dealership. We live more than an hour away, so I wanted to make sure it was just what we wanted before we got there.. And Dustin helped to make sure it was. He was very personable and easy to work with. He even had the vehicle washed and pulled around front when we got there. More

My wife and I were pleased with the service we received from Ray Pasco. He was friendly and informative. We knew what we wanted to look at before we arrived and Ray had called us earlier in the day to foll from Ray Pasco. He was friendly and informative. We knew what we wanted to look at before we arrived and Ray had called us earlier in the day to followup on our interest and what type of vehicle we were looking for. The only thing I would have liked better is more for our trade in. Thanks Ray Have a blessed day. More

Pleased at the experience and quick pace to complete the purchase. I came in with a specific car in mind, so did not experience "shopping" around the lot at alternative models. The car I came in for met my purchase. I came in with a specific car in mind, so did not experience "shopping" around the lot at alternative models. The car I came in for met my exact needs and am very happy More

I will say that Shawn helped us a great deal. He was very friendly, professional, and listened to all our needs. I would recomend him to anyone looking to buy a car or truck. I deal in customer service all d friendly, professional, and listened to all our needs. I would recomend him to anyone looking to buy a car or truck. I deal in customer service all day long and i know how it is to deal with certain customers and the time line that it may take to make sure the customer is completely satisified, so it was very nice to be on the other end this time. Thank you Shawn for all of your help. More

My salesman John Thornton is a class act. He was well aware the deal would be made under the employee purchase program, yet still treated me like and important customer. Purchasing a vehicle is stressful aware the deal would be made under the employee purchase program, yet still treated me like and important customer. Purchasing a vehicle is stressful enough as it is and yet it should still be an exciting and enjoyable event, from beginning to end. The experience in finance and service were another story. If it weren't for John, I would have walked. More

The sales associates were very nice & the history they gave on the vehicle we were buying and our trade-in was great. It just took longer than I anticipated to finish once we had agreed to buy it. they gave on the vehicle we were buying and our trade-in was great. It just took longer than I anticipated to finish once we had agreed to buy it. More

Ray was great. He showed us a great selection of cars and didn't waste our time. All I could complain about is the finance lady. She was a little snoody. and didn't waste our time. All I could complain about is the finance lady. She was a little snoody. More