Ricart Used Car Factory

Dustin was very easy to work with and knowledgable about the car we were looking at. He took the time to show us how all of the options on the car worked and also looked up additional info related to previo the car we were looking at. He took the time to show us how all of the options on the car worked and also looked up additional info related to previous maintenance. The financial guy (Tom) however was very rude and short with us while completing the paperwork and ruined what would have been a good car buying experience. More

My mother and I came with every intention of just looking at cars. 7 hours later we ended up leaving with a "new" used car. Russ was great and helped us out with everything we needed. He even went so far as at cars. 7 hours later we ended up leaving with a "new" used car. Russ was great and helped us out with everything we needed. He even went so far as to use his own money to get my mom a bottle of water from the vending machine. I have a friend who is looking for a new car and I have already given her one of Russ's cards. More

Ricarts selection is great and the prices are pretty good. The problem is they are too big and no one talks to each other there. There was a specific car online that I was interested in buying. THEY good. The problem is they are too big and no one talks to each other there. There was a specific car online that I was interested in buying. THEY COULD NOT FIND THE CAR. It wasn't sold, but wasn't where anyone could locate it. Each step of the process was painstakingly slow. I mean extremely slow. All in all, it took 6 hours to purchase a car. 75% of that 6 hours was sitting by ourselves waiting for whatever the salesman,etc had to do next. I test drove one car that was 1 year old that had warning lights on the dash that it needed service and what looked like someone's lunch sprayed over the headliner. Wouldn't you take care of that before putting the car on the lot to sell? It makes me think they pay very little attention to the quality and condition of their inventory. The sales guy was nice enough, and I don't think it was his fault- I think it is problems within the dealership itself. We had to wait 45 or more minutes after the sale was complete for the paperwork guy, but he was quite efficient once we finally got back there. While I love the car I ended up buying, I don't think I'll ever go back there. More

Shawn did an excellent job. We weren't sure exactly what we wanted but we gave him some criteria of what we were looking for and he showed us several models that met that criteria, all within the price we w we wanted but we gave him some criteria of what we were looking for and he showed us several models that met that criteria, all within the price we were looking for. He was very helpful in showing us the details of the vehicle. I feel he went that extra mile to make the deal happen. I am really glad we shopped at Ricart and will not hesitate to go there again or to recommend it to friends and family. - Ruben and Marcia Kay More

Joe was friendly and knowledgeable. He answered all of our questions and we got a good price on the car. I would shop at Ricart again. our questions and we got a good price on the car. I would shop at Ricart again. More

Very friendly and a good sales experience. Courteous, knowledgeable. No pressure but lots of helpful advise and information. I would recommend Joe and the dealership for a good deal on a automobile knowledgeable. No pressure but lots of helpful advise and information. I would recommend Joe and the dealership for a good deal on a automobile More

After an incident with another Loan co. that sold me a vehicle that went to the junk yard, after 2 weeks of owning it? This experience was like a breathe of fresh air. Each step of the way, He was an adv vehicle that went to the junk yard, after 2 weeks of owning it? This experience was like a breathe of fresh air. Each step of the way, He was an advocate for me. He helped me obtain a vehicle, when I thought it was not possible. Walked me through each step and helped me with each step of the process. I work 2 hours from home so finding dependable transportation was the goal. He not only found a good ride, he exceeded my expectations. I couldnt be happier with it. I feel like a priviledged queen riding in this car. Thank you for the hard work you did, and I would highly recommend Him for your sales experience. More

This was the first major purchase that my husband and I made together. Johnny Blu helped us to find a vehicle within our budget and one that addressed our needs for low mileage and a high mpg rating. In made together. Johnny Blu helped us to find a vehicle within our budget and one that addressed our needs for low mileage and a high mpg rating. In addition, we needed a safe vehicle as we are expecting our first child in December. Another qualification that my husband required would be that the vehicle last us for 10 years. Johnny Blu gave us excellent attention without hassle, answering questions knowledgeably. We appreciate his help greatly and we are extremely happy with our 2010 Nissan Versa. More

I was attracted to The Used Car Factory at Ricart because of the internet prices I saw online. James Burns helped me with my purchase and he was friendly, easy to talk to and eager to work with me and made of the internet prices I saw online. James Burns helped me with my purchase and he was friendly, easy to talk to and eager to work with me and made good recommendations with regard to my price range limitations. I had a great buying experience and would absolutely recommend Ricart and James Burns to a friend. I'm also planning to use the Ricart KIA service center to take care of my 2010 Optima. I have heard good things about the KIA service center from a friend and look forward to my ongoing relationship with Ricart. More

We walked into Ricart planning to purchase a car and walked away with the vehicle we found on the website. Cory Conley was great to work with and very patient. Although we had a vehicle in mind, we st walked away with the vehicle we found on the website. Cory Conley was great to work with and very patient. Although we had a vehicle in mind, we still walked the Used Car lot several times to make sure we were making the right decision. Cory encouraged us to test drive a couple of different models and was able to answer all of our questions. We purchased a Ford Escape and were pleased with the purchase price and help we received from everyone at the dealership. Thanks Cory! More