Ricart Used Car Factory

The service was very good. Salesman very personable. Good pricing for a 2 year old vehicle. Have not purchased a vehicle in 8 years and was very impressed at how much easier it was. Good pricing for a 2 year old vehicle. Have not purchased a vehicle in 8 years and was very impressed at how much easier it was. More

It was great working with John. He was very friendly and knowledgeable and made our buying experience a good one. We would definitely buy from him in the future. knowledgeable and made our buying experience a good one. We would definitely buy from him in the future. More

I was greeted as soon as I stepped out of my vehicle in the parking lot. I went on a Saturday which is a BUSY day for car dealers, especially this one since it's so large. I met with Mike who had called m the parking lot. I went on a Saturday which is a BUSY day for car dealers, especially this one since it's so large. I met with Mike who had called me and wanted to have me come in with some more documentation to get the financial side cleared. We quickly got out to the lot and were looking for great quality cars that were fairly new (5 years or less and 50K miles or less) that would be in my price range of around 15K. I spent 3 hours with the dealership today between paperwork and the time I spent on the phone getting Ohio insurance (switching from PA to Ohio). I was on the phone for nearly an hour, but Mike was patient and waited for me to make sure I got what I needed so I could get the car I wanted/needed. Everyone was friendly and helpful. There were more than enough employees to assist every customer coming into the User Car Factory (at any given time there were 3 or 4 employees waiting on customers to come in so that no customer had to wait for immediate service). The selection was very large, especially for my 15K price range. There were a solid 15-20 cars in that price range with the low miles I needed. The option to add a 6 year/100K mile warranty for about $20/mo was also a fantastic deal. The car I bought only had 16K miles so it was a no-brainer! If you do opt out of that, their cars do come with a 6 mo/7500 mile warranty which is still good for a great used car. Even for someone with not-so-great credit, I was able to get financed. Ricart works with a HUGE selection of lenders so they can almost always find a lender willing to take a chance on you. When you're a dealer this big, you can make companies take your business! More

Matt is a very nice dealer, and today he showed me some vehicles. Also he helped me out what kind of vehicle I want to purchase. Finally I bought a Suzuki on an appropriate price! Thanks Matt! vehicles. Also he helped me out what kind of vehicle I want to purchase. Finally I bought a Suzuki on an appropriate price! Thanks Matt! More

I had a great experience with the salesman in the used car department. He worked with me for 3weeks and I am very happy with the truck and deal we made. Thanks ricart Ford another happy customer..... car department. He worked with me for 3weeks and I am very happy with the truck and deal we made. Thanks ricart Ford another happy customer..... More

I have shopped all over the Central Ohio area and Rick Johnson demonstrated stellar customer service. He answered all of my questions honestly and he did not try to sell me something that I did not need j Johnson demonstrated stellar customer service. He answered all of my questions honestly and he did not try to sell me something that I did not need just to make a sale. Rick is knowlegeable and trustworthy! I would suggest to anyone looking to buy a used car to go and see Rick first... do not waste all your time (and gas) that I did. Thanks Rick! I love my car! More

I bought from Ricart in 2006 and was very happy with the car, so when I needed another car the first dealer that came to mind was you guys. I can't thank Rick Johnson enough for treating us so well, he is v car, so when I needed another car the first dealer that came to mind was you guys. I can't thank Rick Johnson enough for treating us so well, he is very personable and just a nice guy. What an asset to Ricart. He worked very hard for us because we had poor credit and treated us with care and the upmost respect. He will be refered to all of my friends and clients. Thank you Ricart and thank you Rick ! Tom and Tammi Stebbins, Columus Ohio. :) More

When we walked into the dealership we were greeted very promptly and without pressure. we bought a Hyundai from John a few months ago and were very pleased. This visit was no different. We decided to ju promptly and without pressure. we bought a Hyundai from John a few months ago and were very pleased. This visit was no different. We decided to just look around and John was very helpful. More

Rick Johnson was very helpful and pleasant to work with. He made sure to answer any questions I had and made me feel like I was his only customer. He is an asset to your company and one that other salesmen He made sure to answer any questions I had and made me feel like I was his only customer. He is an asset to your company and one that other salesmen can look to for customer service. Because of Rick I will be a returning customer. More

John Vargo was very helpful and knowledgeable, helped us find the car that fit our price range. Great dealership and good experience!! All 10s in my book! find the car that fit our price range. Great dealership and good experience!! All 10s in my book! More