Ricart Used Car Factory

Salesman was prompt coming to the lot and greeting us even though at that point we were just looking. We did find a vehicle that met our needs and decided to purchase. The financing process took a litt even though at that point we were just looking. We did find a vehicle that met our needs and decided to purchase. The financing process took a little longer than I expected but that was fine. Overall, the Ricart experience was pleasant and I would recommend Ricart to friends. More

I purchased a used chevy truck from the dealer recently, my salesman John Thorton was excellent I couldn't of asked for more more than did his job and for that I am appreciative. I was a little upset that a my salesman John Thorton was excellent I couldn't of asked for more more than did his job and for that I am appreciative. I was a little upset that a price could not of been negotiated as I feel the price could of been lowered some. I was not happy either that my salesman's boss would not come out on to the floor to talk to us it made me feel as though something was being hidden from me as a buyer. Another issue that I have was that the dealership was not willing to hold the vehicle for me over the weekend even though I wanted to put money down on it. It's a act of good faith and upset me am I not a trustworthy person and who are they to decide that? I do understand its company policy, but some policy can be changed especially if it would bring buisness. Upon buying the truck I immediately had to replace the battery, the dealer is willing to pay back the cost of the battery and thats good I am happy about that maybe in the future a more complete check can be accomplished. Adding to the previous sentence I discovered a broken wheel stud again that should be checked. Overall I would recondmend the dealer solely based on my expierence with Mr. Thorton he went above and beyond answering any questions I had and for that I thank him. More

He was very wonderful and helpful. He made sure to get us what we want in a used vehicle and one of the biggest needs was good fuel economy. We are very happy with his service and will be sure to recommend h what we want in a used vehicle and one of the biggest needs was good fuel economy. We are very happy with his service and will be sure to recommend him and ricart to friends and family and family :-)! More

My wife and I purchased two used cars from Ray Pasco, we feel that Ray went above and beyond to work with us to make sure we got the best deal. Ray stayed with us until after 10:00 p.m. even though they cl feel that Ray went above and beyond to work with us to make sure we got the best deal. Ray stayed with us until after 10:00 p.m. even though they closed at 8:00 p.m. to make sure that we got the vehicles we wanted at a price we could afford. We would recommend Ray Pasco to our family and friends, we really appreciate his level of customer service and his willingness to work with us. Thanks for all your help Ray we really appreciate it! More

I liked that Robert just got right down to business with the costs, we didn't have to hassle or negotiate, it was simple and we got it done quickly. the costs, we didn't have to hassle or negotiate, it was simple and we got it done quickly. More

Stephon was wonderful. He helped me find the perfect car and I love my new Escape. He showed me the difference in the cars. He even checked under the hood for me because it was obvious I didn't intend to. and I love my new Escape. He showed me the difference in the cars. He even checked under the hood for me because it was obvious I didn't intend to. My escape drives like a dream. He was so honest, patient, courteous and very professional. He definately knows the cars. I told him what I was looking for and he found me the perfect vehicle. I will recommend him to anyone and I will go back to Ricart and see Stephon on my next purchase. Thank you Stephon for making my first vehicle purchase wonderful. Your awesome!!!!!Someone needs to give this hardworking man a raise. More

When we pulled on to the lot Matt was right there with a smile quick to introduce himself to us . Didn't feel presurer to make a choice,once choice was made we were introduced to Bryan who did his best to m smile quick to introduce himself to us . Didn't feel presurer to make a choice,once choice was made we were introduced to Bryan who did his best to make me happy with my choice. Thanks , Patricia More

We were very well versed in the specific model used car we were looking for and Ricart had a very promising candidate at a very competitive price. Bryan, our sales consultant did a very good job keeping u we were looking for and Ricart had a very promising candidate at a very competitive price. Bryan, our sales consultant did a very good job keeping us informed the night before and next day on the car's status (someone else almost bought it). Upon our arrival, he promptly had the car ready to test drive and the ensuing negotiations were completed in minutes to my satisfaction. Then, the only bummer part of the experience happened. It was a Sunday and they'd suddenly gotten busy, which lead to us waiting over an hour and a half just to sign the paperwork. Bryan repeatedly checked on us, but there wasn't anything he could do with closing guys being backed up. Maybe they need more of them on weekends? The actual paperwork was done in less than 5 minutes again by a friendly finance manager as we already had our financing in hand. And then we were handed back off to Bryan who took care of the remaining items to send us on our way. Everything was great, no surprises except for the long wait to close the deal that took up more of the afternoon than we'd planned. More

Ray was very easy-going and attentive to our needs. We had called ahead to see if the car was still there and by the time we got there he had already pulled the car up front and was waiting outside for us had called ahead to see if the car was still there and by the time we got there he had already pulled the car up front and was waiting outside for us. More

Bryan did a great job. Very knowledgeable about the different brands of automobiles. Detail shop could do a better job. First car was pretty dirty. different brands of automobiles. Detail shop could do a better job. First car was pretty dirty. More