Ricart Used Car Factory

First I did not want to go to Ricart because, I had heard horror stories about their customer service, and high pressure sales. However I would say that my experience was very pleasent. I explained t horror stories about their customer service, and high pressure sales. However I would say that my experience was very pleasent. I explained to Brandon that I had my own financing, and that I only wanted to buy a car. He was receptive and respected my wishes, and did not try to sell me all the other stuff I did not want. He did make me aware that it was avaiable... Because of this I bought the car... Bottom line I bought the car from Ricart, because of your salesman. Thank You Bert Wall More

Awesome service very friendly and explained everything in an understanding manner. Would definitely send my friends and family to Shawn. Will be back for my next car. an understanding manner. Would definitely send my friends and family to Shawn. Will be back for my next car. More

Not overbearing or pushy at all! There was great ease working with Shawn today. He was so helpful and informative and didnt not ckme off as pushy. working with Shawn today. He was so helpful and informative and didnt not ckme off as pushy. More

Very friendly and knowledgable staff. Went above and beyond with trying to get me into the best deal possible. I would highly suggest this dealership to my friends and family. beyond with trying to get me into the best deal possible. I would highly suggest this dealership to my friends and family. More

The greeting I received from the beginning of my visit was very friendly, which I love! I worked with Robert Johnson over the phone prior to my visit and he was very helpful and informative. During my vis was very friendly, which I love! I worked with Robert Johnson over the phone prior to my visit and he was very helpful and informative. During my visit he was very friendly and was never pushy. He help me get a reasonable price and I could not be more happy with my decision to purchase this vehicle from Ricart! More

John was very helpful, the process was fast and he was very friendly throughout the whole time. I had no hassle, he was very honest and he seemed to know his job very well. very friendly throughout the whole time. I had no hassle, he was very honest and he seemed to know his job very well. More

I have dealt with Ricart Ford for many,many years buying cars from them many times. I have always been pleased with the service received from them. Owen C. cars from them many times. I have always been pleased with the service received from them. Owen C. Shaffer More

Marc greeted us promptly on our arrival. I knew what I wanted and he didn't try to talk me into anything else. He took us directly to the model we wanted and provided good feedback about the different opt wanted and he didn't try to talk me into anything else. He took us directly to the model we wanted and provided good feedback about the different options available. When the right options weren't avaialable on the lot at that time we went home empty handed but Marc found what we wanted in Ricart's new arrivals and let me know quickly. We came back to the dealer and Marc took us right to a very nice example of exactly what we were looking for. Negotiations were tough but fair. I feel Marc represented the dealer fairly and didn't BS us. We were able to make a mutually agreeable deal and I appreciate that he treated us respectfully and stayed friendly even when things got a little heated. I would buy from him again. I also liked Tom in Finance. He was able to answer all my questions and most importantly not push anything I didnt want. I was in and out quickly and understood the entire process. Most of all he was quick, which I valued most. More

Joe was very patient and considered all our needs for a recent used car. There were a few items about the Fusion that he couldn't answer, but otherwise he was knowledgable. We liked his low key, low pressu recent used car. There were a few items about the Fusion that he couldn't answer, but otherwise he was knowledgable. We liked his low key, low pressure sales attitude. We did seem to have an inordinate wait (perhaps 45 minutes) once we made a decision and sat in the waiting room before talking with the business office person. She was much more sales oriented and emphasized a long term warranty. This was the first we had heard or considered such a thing. We decided to go for it, partially because of the sales pitch and because we just wanted to get out of the dealership at this point. We came home disappointed in that decision and after more research called the next day to cancel (we had 30 days to cancel). We talked to the business lady involved and she was very cooperative. Ricart might want to prepare buyers with info about the long term warranty options to be considered during their wait. We are now stuck paying more monthly than we wish to, though it will go to the equity of the car and not any long term warranty. Otherwise, we would go back to Ricart and work with Joe anytime. The selection of recent used cars was much more extensive than any of the other dealers we reviewed. More

Theo was very helpful with the purchase of my car. he was patient and always had a smile. He did not try to sell me a car I could not afford or really did not want. Theo answered all my questions. When I dec patient and always had a smile. He did not try to sell me a car I could not afford or really did not want. Theo answered all my questions. When I decided to buy a car he was very efficient in getting all the details ready for me. When I am ready for another car or someone needs a salesman I will send them to Theo. It was nice to have Theo show me all the cars and be as informative as he was. Thank you Theo! More