Ricart Used Car Factory

The car we purchased we had seen on the web. I sent a message to be able to go and view it and was told Mr. Ricart was using it as a demo. However within an hour I got another message that if I wanted to message to be able to go and view it and was told Mr. Ricart was using it as a demo. However within an hour I got another message that if I wanted to see the vehicle he would have it there by 3PM that day clean and ready. When we arrived it was sitting outside the dealership ready. Drew Elford and Marc Cattaruzzi greeted us and were very friendly and professional. My wife and I are very happy with the vehicle so far. More

This was our first time buying a vehicle from Ricart Ford and we will definitely be buying all of our vehicles from them in the future. From the moment we walked into the door, until we left, everyone we de and we will definitely be buying all of our vehicles from them in the future. From the moment we walked into the door, until we left, everyone we dealt with at Ricart Ford was very friendly, informative,and helpful. We usually hate the "buying car experience" because of the pressure sales, haggling over prices, and the time it takes from the moment you walk into the door until you sign the papers for it to be complete. Rick Johnson, our salesperson, greeted us within a few seconds of walking in the door. We didn't know what we wanted when we got there and he was very patient as we looked at most of the vehicles on the lot before we narrowed it down to three. He pulled all three vehicles up side by side and gave us the opportunity to drive all three before we made a selection. When it came down to agreeing on a price, he made a very reasonable offer to begin with, and then when we had a counter offer he called the manager from the desk we were sitting at and it was agreed to within a few seconds. We didn't have all of the secretive back and forth price haggling like you have at other dealerships. While we were waiting to sign papers he got our car ready and checked on us a couple of times to make sure we didn't need anything else. Michelle Hamilton was the finance person we dealt with. Signing papers is usually a very drawn out process, but she was very personable, funny, and informative and made it seem like it only took a few minutes. The whole time we were there we were kept informed of what was happening and how long things were going to take for the next step in the process. We will definitely recommend Rick Johnson and Ricart Ford to all of our friends. More

Dustin was awesome! I have found a new salesman that I will always use in the future. He was friendly and very knowledgeable about the cars on the lot. will always use in the future. He was friendly and very knowledgeable about the cars on the lot. More

we purchaced a used (like new) e-150 ford van to convert to a ahndicap van for our grandson that we have custody of. rick johnson did a outstanding job with our needs. we came in & talked to rick-test drove to a ahndicap van for our grandson that we have custody of. rick johnson did a outstanding job with our needs. we came in & talked to rick-test drove the van-filled out the paperwork & signed the final paperwork & it was a done deal. we are very happy with the van, runs & drives like a new one. this will make the 5th purchace from ricarts between me & my wife & all were good deals with 3 used & 2 new over the years. rick johnson sold us 2 of them. no complaints here. thanks rick More

Jeremy Tuder was great to work with. He was laid back and not pushy at all. I felt comfortable dealing with him and will hopefully buy a car from him again. and not pushy at all. I felt comfortable dealing with him and will hopefully buy a car from him again. More

I am very satisfied with my purchase and the Customer Service quality I received. They explained everything and took plenty of time to try and get me what I wanted...Thank you very much! Service quality I received. They explained everything and took plenty of time to try and get me what I wanted...Thank you very much! More

By Far this was the best service I've had at a dealership in years ! A job well done Steve!! He has the best sense of humor to make the process smoother! in years ! A job well done Steve!! He has the best sense of humor to make the process smoother! More

Brandon was very friendly and informative. He answered all of my questions without hesitation. I did not feel pressured in any way. This is the first time I have purchased a vehicle without sitting around all of my questions without hesitation. I did not feel pressured in any way. This is the first time I have purchased a vehicle without sitting around for hours waiting on paperwork to be drawn. Jeff (Finance Manager) worked things out to keep things within my budget without making me feel as if I was asking too much. This is what keeps the word on the street :) Awesome Customer Service Skills I had a few good laughs with Brandon and Jeff even smiled. More

Had a great experience buying my truck john was very helpful and friendly I would definately ask to work with him again when I buy another vehicle helpful and friendly I would definately ask to work with him again when I buy another vehicle More

I was very Nervous when coming in to make my purchase, your stuff was very helpful and took the time to work with me along the way. I would recommend friends/family. Thanks fellas! your stuff was very helpful and took the time to work with me along the way. I would recommend friends/family. Thanks fellas! More