Ricart Used Car Factory

tyler was amazing.he was very nice guy,he was very pateint with me,i left ricart happy and eith a nice car.THANK YOU pateint with me,i left ricart happy and eith a nice car.THANK YOU More

We filled out on online form to have our van appraised. We really wasn't in the market for another car, we just wanted to sell that one. Matt Kmosko quickly responded via email, then he called my husban We really wasn't in the market for another car, we just wanted to sell that one. Matt Kmosko quickly responded via email, then he called my husband who was working at the time. He called several more times.. he wanted to run our credit to see if we qualified for another vehicle, even when my husband told him we didn't want another vehicle. My husband got off work, and took the van to Ricart where he sat for over an HOUR. He told them he was waiting for Matt.. who by the way, never showed up... Finally Richie Vasbinder came over and spoke to my husband. Richie was wonderful, and we love him!! He was the ONLY GOOD EXPERIENCE WE HAD WITH RICART! I have been hung up on by rude receptionists, we had to fix our own vehicle that had an issue from the day it left the lot. I'm still waiting on a $400 overpayment check a month later...... I will NEVER EVER EVER purchase another vehicle from Ricart. T More

This is the second truck (F150) I have purchased at the store. I have received excellent service and the sales person's ability to match my needs with a vehicle have been spot on both times. store. I have received excellent service and the sales person's ability to match my needs with a vehicle have been spot on both times. More

Russell is a new salesman having been with Ricart for only a month. He did a great job. He does maybe have a few things to learn, nothing specific, but with us he was very good. I guess if I were to s only a month. He did a great job. He does maybe have a few things to learn, nothing specific, but with us he was very good. I guess if I were to say anything he might improve upon, it would be that he could be a little quicker to think of the customer convenience in little things... putting an X where customer needs to sign or at least point to location... (that is very minor), offering something to drink if taking a long time, that's about it... and as I said, nothing major. He was assisted by Steve Holsinger and Steve was very kind as well. As always, after the deal is sealed, so to speak, one wonders if they got the best price for trade-in and for purchase of the newer used car but that is always hind-sight. We like the car and know we will get alot of mileage out of it. Also, Michelle was the finance person who worked with us. She was very friendly and seemed to know her stuff, so to speak. The process did take us probably 4 or more hours which we were not aware would be the case when we arrived at Ricart. But on the other hand, it was all done in one visit and we did not have to return another day to pick up the other car, sign more papers at that point, etc. as we have done in the past in the small town we moved from. More

Shawn was very professional and helpful in finding exactly what I was looking for. His knowledge and enthusiasm made my car buying experience very easy. exactly what I was looking for. His knowledge and enthusiasm made my car buying experience very easy. More

My experience at ricarts was great. Dallas showed me exactly what I asked for and I got the best car on the lot. I love my toyota camry! exactly what I asked for and I got the best car on the lot. I love my toyota camry! More

Howard was very professional and friendly. He worked withIn my requirements and listened to my needs. Howard did not use pressure sales techniques, but rather demonstrated his eagerness to find the righ withIn my requirements and listened to my needs. Howard did not use pressure sales techniques, but rather demonstrated his eagerness to find the right vehicle for me. More

We had a wonderful experience at Ricart today with Dustin McKean. He was friendly, articulate and personable. Dustin knew the car well -a Ford Explorer Sport Trac, and moved us seamlessly, efficiently and qu McKean. He was friendly, articulate and personable. Dustin knew the car well -a Ford Explorer Sport Trac, and moved us seamlessly, efficiently and quickly (without hurrying us) through the process of buying our car. He is a terrific conversationalist who made the waiting time interesting. He listened well and responds well to questions about the car and the dealership. This young man is one of the finest auto salespersons with whom we have had the pleasure to deal - and we have bought lots of cars over the years! Ricart has a gem in this young man. Kudos to him and to Jeff in finance - they made our shopping experience fun. Evelyn and Jim White More

I biught a car from Ricart they sold me a car for three times. What the car was worth. When I bought the car they told me to come back in two years and they would help me get a new car. I have tryed but times. What the car was worth. When I bought the car they told me to come back in two years and they would help me get a new car. I have tryed but because the car is not worth my pay off. I can not do anything with it so all I have to say think hard bafore you do any thing. Thanks Ricart More

I had seen a car on the internet at Ricart that I was very interested in. I had seen other cars of the same make/model at other used car lots but not in the same good shape as the one advertised on the very interested in. I had seen other cars of the same make/model at other used car lots but not in the same good shape as the one advertised on the internet. When I went to Ricart Mr. Pugh came out to help me. I told him which car I wanted to see from the internet. He took me right to that car and he allowed me to ask all the questions I had regarding this car and then took us to the test drive lot they had on their lot. He was very respectful and very helpful, willing to answer all my questions and explain everything I needed to know. The car was on an internet price which was lower than sticker price and Mr. Pugh did not try to change the price on me and was extremely honest with me. When it was all said and done I got the car for even lower than internet price. I had bought a car at Ricart before and after this experience I will be back for future cars. More