Ricart Used Car Factory

My car buying journey started with Jeremy who wisely recommended Robert. Robert took the time to show me ALL of the cars that interested me as I had not yet whittled down my list of what I might want. recommended Robert. Robert took the time to show me ALL of the cars that interested me as I had not yet whittled down my list of what I might want. We test drove them all, he showed me features and listened as I chatted to myself about the cars I was driving. I went back in to limit my choices and worked with Matt who made sure I had what i needed to make a final decision. Once I decided what I wanted, he worked with me to make sure that I could pick it up in a timely manner and than made sure it was all perfect for me to drive away on pick-up day. No pressure - at all - ever - AMEN! So far (day 2) I love my new (used) car. The only thing that could have gone better was getting it in purple Carol More

Very helpful and friendly sales associate. Got all the papers done with little to no hassle in addition was kind enough to drive the vehicle to another city for convenient pick up. papers done with little to no hassle in addition was kind enough to drive the vehicle to another city for convenient pick up. More

I'm looking to trade my car in a couple of months. so I wanted to see some cars and prices. I had previously purchased from Ricart about 12 yrs ago. I thought I'd see what was in the inventory and option wanted to see some cars and prices. I had previously purchased from Ricart about 12 yrs ago. I thought I'd see what was in the inventory and options if I wanted to trade. Mr. Burton was friendly and knowledgeable to give me options. He gave me suggestions and I'm going to come back in a few months after I get my bonus at work. It was nice to see that Ricart has definitely kept up its high standards in service as well inventory. Mr. Burton said he'd keep an eye out on the inventory for the car I'm looking to purchase. More

Dustin was great and very friendly. He worked very hard to find a vehicle that would work for us. Overall it was a great experience and my husband and I will be going back to Ricart and Dustin the next ti to find a vehicle that would work for us. Overall it was a great experience and my husband and I will be going back to Ricart and Dustin the next time we are ready to get another vehicle. Thanks Dustin!!!!!!! Lonnie and Tammy McGuire More

Very nice/friendly, down to earth. Made it easy to Very nice/friendly, down to earth. Made it easy to understand the processes we went through, to buy. Did great at getting me the vehicle I wanted. Very nice/friendly, down to earth. Made it easy to understand the processes we went through, to buy. Did great at getting me the vehicle I wanted. More

Ricart had a good selection of used cars and Dustin has a good knowledge of most all of them. The car we chose fit almost all of our needs and Dustin was thorough and honest in our negotiations. The process good knowledge of most all of them. The car we chose fit almost all of our needs and Dustin was thorough and honest in our negotiations. The process went very smoothly as well. More

Joe was very friendly at all times. He was knowledgeable about the vehicles we were interested in buying and helped us make comparisons which lead to our final decision. He was very accommodating with sett about the vehicles we were interested in buying and helped us make comparisons which lead to our final decision. He was very accommodating with setting up multiple test drives. Overall it was a great experience to buy a vehicle at Ricart. More

Our experience at Ricart was wonderful. Johnnie was very friendly and helpful. We are happy with the experience and our vehicle! I would definitely recommended this dealership. friendly and helpful. We are happy with the experience and our vehicle! I would definitely recommended this dealership. More

I am so impressed by Matt's honesty and the way he helped me understand picking out the right car for me. He was very vocal and so helpful! I know that I purchased the best car for me and I would not have fo me understand picking out the right car for me. He was very vocal and so helpful! I know that I purchased the best car for me and I would not have found this service anywhere else in Columbus. I highly recommend Matt and Ricarts to anyone looking to buy a new vehicle. Such amazing customer service and quality vehicles! More

We found an issue with the factory warranty after the sale. Steve worked through every issue we had until we were completely satisfied with the car. He was always patient and upbeat. sale. Steve worked through every issue we had until we were completely satisfied with the car. He was always patient and upbeat. More