Ricart Used Car Factory

Overall, we had a positive buying experience. Although it took quite a few hours to choose a car and reach a deal, the experience was pleasant. Our salesman Cajun Thomas was very professional and very patien took quite a few hours to choose a car and reach a deal, the experience was pleasant. Our salesman Cajun Thomas was very professional and very patient as we took our time choosing the right car and price we felt comfortable with. Additionally, Mike Dobbins had a hand in helping us finalize our deal and our interaction with him was as equally pleasant and professional. You should be proud to have both Cajun Thomas and Mike Dobbins on your sales team: Our ratings are a reflection of the pleasant experience we had on March 13, 2012. More

Rick was very helpful and easy to work with. He was very patient working with me, due to the fact that I couldn't make up my mind on what car I wanted. I love my car, and thanks to Rick I'll recommend anyo patient working with me, due to the fact that I couldn't make up my mind on what car I wanted. I love my car, and thanks to Rick I'll recommend anyone to work with him. More

Dustin was a great salesman, who waorked very hard to get the best deal possible. I will purchase my next from Ricart Dealerships and hopefully Dustin. the best deal possible. I will purchase my next from Ricart Dealerships and hopefully Dustin. More

Friendly sales reps. Plenty of selection on the lot and on-line. Good location and ease of getting in and out. Comfortable sales rooms, too. on-line. Good location and ease of getting in and out. Comfortable sales rooms, too. More

If I had anything bad to say is the finance women I worked with was very loud when she was explaining things to us. When we went into financing it was not with the borrower I wanted to go through and worked with was very loud when she was explaining things to us. When we went into financing it was not with the borrower I wanted to go through and she had the wrong percentage rate, we started with almost 7% and when she did put it through my credit union it was 3.83% which I still feel was too high but do to the late night I could not verify but I plan on doing it first thing Monday morning. She tried to have us sign things before we even the final figures, which I had to ask her and that is when we discovered she was trying to put us with someone for the high interest rate. There was no problems with our credit they were in the 730 to 774 so there should not have been a problem. I knew that Ricart is a preferred dealer with my credit union but it seemed very confusing with what we were doing. I understand she gets a certain percentage and if I had a choice I would have asked for a different finance person. If it wasn't for the salesman I would have walked away. The salesman was very good and helpful. He went out of his way to help us in anyway possible. We purchased two vehicles because of Johnny but almost walked out of the deal because of the finance person, Michelle. She blamed him for things going wrong, which I had already pointed out the mispelling of the names at least 2 hours before that to her when she was standing at the salesman managers hub station, I think it is very unprofessiontal to bash fellow employees, which the finance person did in front of us on a continuous basis. I somewhat overlooked that but when I went in the next day, she simply put the envelope on the table and said we were ready, and when asked about the extra key she simply ignored me. I figured I would call my salesman and ask him later since he was busy working with another potential client. In the future I would buy cars from Johnny as long as I had a different finance person. More

Shawn was a great salesman, and deserves a raise. He walked the whole lot with us to help my daughter find her first car. We found it and purchased it. Great car and a great deal. Thanks Shawn for help walked the whole lot with us to help my daughter find her first car. We found it and purchased it. Great car and a great deal. Thanks Shawn for helping make my daughters first car and buying experience great. More

Frank was very friendly and positive about the whole thing about finding a new truck and we really like it thanks Frank your dealin the next time we buy a car we will go to Frank and we are going to tel thing about finding a new truck and we really like it thanks Frank your dealin the next time we buy a car we will go to Frank and we are going to tell our family and friends thanks again Frank More

It took a very long time for the sales rep to deal with me. I waiting about 20 minutes to first meet the person I was told to ask for. Once I meet him he left for another 20 min. If he was working with me. I waiting about 20 minutes to first meet the person I was told to ask for. Once I meet him he left for another 20 min. If he was working with some one else you should get an available sales rep to assist a customer. Very disappointed the the amount of time I had to wait. More

I have bought cars from Drew in the past. I called him and told him what i needed. When i arrived he had the vehicle waiting on me to test drive. We had discussed prior to arrival what I wanted to spend s and told him what i needed. When i arrived he had the vehicle waiting on me to test drive. We had discussed prior to arrival what I wanted to spend so there was no haggling. I was in and out of the showroom papers signed in 40 minutes. Very good experience. More

Tyler was very friendly and accomodating, did everything he could to get me in and out as quick as possible with the car I wanted. Great selection of cars and I left paying almost exactly what I wanted to b he could to get me in and out as quick as possible with the car I wanted. Great selection of cars and I left paying almost exactly what I wanted to be paying. Over all just a great experience. More