Ricart Used Car Factory

My husband and I were extremely impressed with Joe Fallon as our sales person. He sat with us to discuss our needs prior to trying to show us everything on the lot. He was accommodating, friendly, not push as our sales person. He sat with us to discuss our needs prior to trying to show us everything on the lot. He was accommodating, friendly, not pushy and answered every question we had. After purchasing the car, we found when we got home that there was a missing floor mat and manual. He had both items ready for us the next day and was helpful in answering additional questions I had about the car. We have bought 4 cars now through Ricart and this was by far the fastest and easiest process to date. We would highly recommend Joe to our friends and co-workers. As an HR director who hires sales people for a career- I was very impressed with his sales skills. More

Louis was an awesome salesman the manager was a very friendly and willing to work with me on a personal basis. Overall my experiance was excellant and I will be willing to return to Ricart for further friendly and willing to work with me on a personal basis. Overall my experiance was excellant and I will be willing to return to Ricart for further purchases. More

John Thornton helped me buy my first car, He was honest and helpful about what a 16 year old girl should be driving, not just after the sale. The car itself was wonderful and I liked the services so much I and helpful about what a 16 year old girl should be driving, not just after the sale. The car itself was wonderful and I liked the services so much I bought my second car from John and Ricart as well. John was wonderful once again, gave me a great deal and was helpful in even teaching me to drive the standard. More

From the first phone to the handing of the keys over joe. went adove andr beyond what I expected. It was great. His attitude, his help was a very pleasant surprise. went adove andr beyond what I expected. It was great. His attitude, his help was a very pleasant surprise. More

My husband called Ricart Monday Jan.16th,spoke with Brandon to see about test driving a vehicle we spotted online. We showed up on Wednesday Jan.18th to see the vehicle was ready to go! Brandon even of Brandon to see about test driving a vehicle we spotted online. We showed up on Wednesday Jan.18th to see the vehicle was ready to go! Brandon even offered to pull it up closer since we had our 10 month baby with us. Brandon answered all our questions and concerns with complete confidence making our doubts go from south to north. Brandon is a very personable individual who understood our personal needs. We honestly didn't think we'd drive away with a new vehicle, but Brandon made this possible! Since we finished the sale "after hours", Brandon suggested us come back on Saturday so he could fill our tank up:-) This was one of the best experiences I've had at a dealership...so Thank You Brandon! What a great Birthday Present! Thanks again More

Price was competative. Salesman was outstanding, showed everything available in stock in the model that we were looking for, and showed us a different model to compare with. Provided CarFax info for the ca everything available in stock in the model that we were looking for, and showed us a different model to compare with. Provided CarFax info for the car we were most interested in and info that compared the two models that we drove. He was low key, patient, attentive, and arranged two test drives of two different models, which helped us feel comfortable with our purchase. Will keep salesman's card when looking again in the future Company's $250.00 form fee was the biggest negative. More

We came back to Ricart because our experience from previous purchase was great. (Again, Ricart lived up to those expectations. I was greeted in a timely manner (which was nice because it was icy cold previous purchase was great. (Again, Ricart lived up to those expectations. I was greeted in a timely manner (which was nice because it was icy cold weather) and Dustin was personal and professional from beginning to end. He listened to my concerns about financing, staying within my budget, the size of car needed, and a need for good gas mileage. I asked some impossible things and Dustin delivered. If this Kia serves us as well as our Venture has, I believe we could be Ricart customers for life (including our three kids)! Thanks, Dustin! Thanks, Ricart, for giving us a chance (twice now!) More

We were reluctant to go to the dealership because we heard horror storries of being swarmed by sales people when you got out of your car and then they were supposed to be nasty. Contrary to popular beli heard horror storries of being swarmed by sales people when you got out of your car and then they were supposed to be nasty. Contrary to popular belief Johnny was very casual and not pushy. My husband and I were both impressed. More

I scored my experience very high because John took the I scored my experience very high because John took the time to explain the process and never once had me waiting without explaining why. John also t I scored my experience very high because John took the time to explain the process and never once had me waiting without explaining why. John also took the time to explain the vehicle features and what was better about one over another. He was honest and friendly. John's supervisor came over to ask me about my experience as well and he was friendly too. It was nice to go to a vehicle lot and not feel pressure and to be able to enjoy my experience. After all it is the second biggest purchase most people make! I will be asking for John when I purchase my next vehicle! More

Dave Smith was friendly, patient, and not a high pressure salesman, and that made all the difference to me. We came to Ricart on a very cold, icy day, and Dave made sure the vehicles we test drove were warm salesman, and that made all the difference to me. We came to Ricart on a very cold, icy day, and Dave made sure the vehicles we test drove were warm and cozy for us. I called before coming in, and Dave had two vehicles waiting for me when I got in the door. He clearly explained how to stop at the security gate, and made sure I had no questions before taking the cars for the test drive. Dave seemed like a real person, not an overbearing sales guy. He gave us a great deal, and I drove out of there with a vehicle that I'm thrilled to own. I've never had such a knowledgeable, friendly sales guy who made me feel so comfortable and who treated me with such respect. Thanks! Jane Ann Fuller More