Ricart Used Car Factory

This was my first car-buying experience with Ricart, and it was nothing short of excellent. I knew what car I wanted and wanted the best deal I could get regardless of where the car was located. Ricart's it was nothing short of excellent. I knew what car I wanted and wanted the best deal I could get regardless of where the car was located. Ricart's online advertised price was extremely competitive -- it was the best deal in the Midwest United States, perhaps even the country. I found Mr. Holsinger was friendly, straightforward, and willing to work within my budget to get me the car I really wanted. Excellent customer service from start to finish. More

Drew Elford was great to work with! My husband and I were shopping for a family SUV and Drew helped us find just what we were looking for (more for less) and went above and beyond to make our entire purchase shopping for a family SUV and Drew helped us find just what we were looking for (more for less) and went above and beyond to make our entire purchase a packaged deal with all the bells and whistles! I am pleased to refer mt friends and family to Drew knowing they will receive the same professionalism. I am a corporate sales trainer and Drew impressed me with his sales professionalism...it was never about closing a deal....IT WAS ABOUT SATISFYING THE CUSTOMER! More

When we arrived were immediately shown the vehicle we had called about. It was exactly as described. During the test drive some information about the dealership was given but at no point were we "sold" on called about. It was exactly as described. During the test drive some information about the dealership was given but at no point were we "sold" on anything. When the time came to make a deal we were offered a good price and a better than expected amount for our trade in. There was no sitting in a little room waiting while the salesperson went back and forth with a manager. They offered, we accepted, and we went to finance. This is usually the toughest part but again, nope, the finance person was on the ball, got us taken care of quickly with a very good deal and we got out of there within an hour and a half I think. Over all I would say that I will go back for the next car as well... More

Both times we visited, we had to wait far too long, which almost ruined the experience. Once we received service, both people we dealt with were very friendly and helpful. They brought the price of the vehic almost ruined the experience. Once we received service, both people we dealt with were very friendly and helpful. They brought the price of the vehicle down quite a bit to compensate, which was nice. However, one of the finance people, Jeff, almost ruined the deal by being very rude and forceful. If the car was for me rather than my wife, I would have walked out. He tried to force us into paying an extra $58 per month for a package we said multiple times we didn't want. He is the reason I won't recommend the dealership, I feel like he would scare too many people into getting ripped off. More

we had great service from great people that were very friendly people.i had anice time buying my car.it is a nice place to buy a car. friendly people.i had anice time buying my car.it is a nice place to buy a car. More

Steve did a good job. He was good with followup phone calls and information. He did his best to accomodate our needs. Would recommend to another buyer. calls and information. He did his best to accomodate our needs. Would recommend to another buyer. More

In addition to being very friendly, Johnny was more than accommodating in every sense of the word. There were no "games" or " gimmicks", just straightforward answers. It was a pleasure doing business with accommodating in every sense of the word. There were no "games" or " gimmicks", just straightforward answers. It was a pleasure doing business with Ricart and Johnny. I will definitely recommend Johnny to anyone and everyone I know that may be looking for a new or used vehicle. More

I am very happy with the help that Dave gave me. I I am very happy with the help that Dave gave me. I came to the dealership to see a escape hybrid that I Saw online. The price of the truck was I am very happy with the help that Dave gave me. I came to the dealership to see a escape hybrid that I Saw online. The price of the truck was less than what Kelly blue book said its trade in value was!!! I thought that was Great!! Dave did a great job!! And I would recommend him highly!!! More

had a good visit was not intending to buy just look and walked away with a car. would recommend to friends that are looking for a used car. walked away with a car. would recommend to friends that are looking for a used car. More

Johnny was very helpful. Was dissappointed in the trade amount on our 2007 Escape, but we wanted the car and so we agreed. Overall the time spent was good. The only other dissappointment was that we adv amount on our 2007 Escape, but we wanted the car and so we agreed. Overall the time spent was good. The only other dissappointment was that we advised that we had just filled up our traded in car with gas and figured that the new/used vehicle would have had a full tank, but they only gave us around 1/2 tank of gas. More