Rich Ford
Albuquerque, NM
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382 Reviews of Rich Ford
Great help....Nathan was very nice and knowledgable. Most of all there was no pressure....in other words I did not feel pressured by the nathan like I do with other car sales people. Nathan answered my Most of all there was no pressure....in other words I did not feel pressured by the nathan like I do with other car sales people. Nathan answered my questions and made the entire process easy. I will recommend all my friends to Nathan. More
Crystal is the best Service Adviser I have worked with! She is informed, articulate, always the customer advocate and highly effective at resolving any and all problems!! Rich Ford is fortunate to have She is informed, articulate, always the customer advocate and highly effective at resolving any and all problems!! Rich Ford is fortunate to have an employee this excellent!! Many THANKS,CRYSTAL!! EEC More
Nathan in sales was very helpful, knowledgeable and friendly and made this experience great! He answered all of our questions and was very friendly. We weren't quite sure what we were looking for, ju friendly and made this experience great! He answered all of our questions and was very friendly. We weren't quite sure what we were looking for, just knew we wanted an SUV and he helped us narrow it down and pick our Explorer! I am not a fan of car shopping and Nathan made this a less overwhelming experience! More
Crystal Switzer took great care of us just recently when we took in our 2004 Ford Crown Victoria in for repair. She was very courteous and knowledgeable about the service and parts that we needed. The en we took in our 2004 Ford Crown Victoria in for repair. She was very courteous and knowledgeable about the service and parts that we needed. The entire experience was very pleasant, all things considered. We will definitely be back to Crystal Switzer and Rich Ford for any further service needs. More
Nathan was outstanding in his presentation of the Escape vehicles and options we were interested in. He brought us up to speed with all the details in a very professional manner. I was very impressed with vehicles and options we were interested in. He brought us up to speed with all the details in a very professional manner. I was very impressed with a "new" type of salesmanship and look forward to dealing with him in the future. More
Mason did a great job attending to me and my wife. I did not go with the intent on buying a new car but because of the service an deal we got I just had to have it. We are very happy with our new Expediton not go with the intent on buying a new car but because of the service an deal we got I just had to have it. We are very happy with our new Expediton. We will tell all of our friends to go see Mason if they are looking for a new car. More
crystal switzer is awesome! the other independent repair shops try to scare you away from taking your car to a dealer for repair. crystal is the reason why you go to the dealer for repair. competetive prici shops try to scare you away from taking your car to a dealer for repair. crystal is the reason why you go to the dealer for repair. competetive pricing with far superior communication and customer support. More
Crystal Switzer as a service advisor has a vast knowledge of the ford product. With this she is very curtious as well as professional when it comes to our fleet vehicles. Mrs. Switzer always keeps us informe of the ford product. With this she is very curtious as well as professional when it comes to our fleet vehicles. Mrs. Switzer always keeps us informed with parts and updates on vehicles that are in for service. We would not hesitate to recommend her to other companies and customers for excellent service. More
Crystal has been my service representative for 5 years. In that time she has provided outstanding service and advice on ford maintenance and products to maintain and improve two mustangs that I bought thr In that time she has provided outstanding service and advice on ford maintenance and products to maintain and improve two mustangs that I bought through Rich ford as well as my daughters and sons Ford focuses. She has been very informative on problems I have brought up to her, in one particular case with a phantom squeak I had. Shetold me that it might take a couple of visits to find it but they would get it corrected and she was right it did take a couple of visits, but I knew it so it did not aggravate me that they did not find it the first time.In conclusion, it is the service and Crystal in particular that has made my ford buying experience pleasant. More
Crystal is efficient & a pleasure to work with. She & your shop give excellent and timely service. My F250-10 cylinder Ford has never been serviced anywhere else. I also have a 1996 Ford RV which ha & your shop give excellent and timely service. My F250-10 cylinder Ford has never been serviced anywhere else. I also have a 1996 Ford RV which has been repaired and serviced in your shop. Both have recieved excellent service. More

