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Rich Ford

Albuquerque, NM

3.8
382 Reviews

8601 Lomas Blvd NE

Albuquerque, NM

87112

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382 Reviews of Rich Ford

March 18, 2011

Great help....Nathan was very nice and knowledgable. Most of all there was no pressure....in other words I did not feel pressured by the nathan like I do with other car sales people. Nathan answered my More

by Rapowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Deterding
March 17, 2011

Crystal is the best Service Adviser I have worked with! She is informed, articulate, always the customer advocate and highly effective at resolving any and all problems!! Rich Ford is fortunate to have More

by Erik41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal in service, Crystal Switzer
Mar 21, 2011 -

Rich Ford responded

Thank you for taking the time to write such a great review. We are happy to have met all of your needs and provided you with a memorable experience. See you again soon! Sincerely, Rich Ford

March 17, 2011

Nathan in sales was very helpful, knowledgeable and friendly and made this experience great! He answered all of our questions and was very friendly. We weren't quite sure what we were looking for, ju More

by smwillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
March 17, 2011

Crystal Switzer took great care of us just recently when we took in our 2004 Ford Crown Victoria in for repair. She was very courteous and knowledgeable about the service and parts that we needed. The en More

by aarontj65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Switzer, Crystal Switzer
March 17, 2011

Nathan was outstanding in his presentation of the Escape vehicles and options we were interested in. He brought us up to speed with all the details in a very professional manner. I was very impressed with More

by jimjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Deterding
March 17, 2011

Mason did a great job attending to me and my wife. I did not go with the intent on buying a new car but because of the service an deal we got I just had to have it. We are very happy with our new Expediton More

by timoteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mason
March 17, 2011

crystal switzer is awesome! the other independent repair shops try to scare you away from taking your car to a dealer for repair. crystal is the reason why you go to the dealer for repair. competetive prici More

by doctorpeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
crystal switzer, Crystal Switzer
March 17, 2011

Crystal Switzer as a service advisor has a vast knowledge of the ford product. With this she is very curtious as well as professional when it comes to our fleet vehicles. Mrs. Switzer always keeps us informe More

by William Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Switer, Crystal Switzer
March 17, 2011

Crystal has been my service representative for 5 years. In that time she has provided outstanding service and advice on ford maintenance and products to maintain and improve two mustangs that I bought thr More

by gumball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal, Crystal Switzer
March 17, 2011

Crystal is efficient & a pleasure to work with. She & your shop give excellent and timely service. My F250-10 cylinder Ford has never been serviced anywhere else. I also have a 1996 Ford RV which ha More

by fishdanatom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Switzer, Crystal Switzer
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