Rich Morton Mazda

Richard Wade is a awesome salesperson . Got me my car and the process was nothing but smooth. I recommend Salesman Richard Wade the process was nothing but smooth. I recommend Salesman Richard Wade More

Best used car buying experience I have had in almost 20yrs. There was no hidden agenda, sales person was down to earth. I had been to several other dealers and this was the first one that actually valid 20yrs. There was no hidden agenda, sales person was down to earth. I had been to several other dealers and this was the first one that actually validated what my needs were. More

I came to Rich Morton, ready to buy a car (what I wanted was in stock and I had cash in hand), but when finally the sales person came out, he didn't invite me to the office (he said it's not necessary) and was in stock and I had cash in hand), but when finally the sales person came out, he didn't invite me to the office (he said it's not necessary) and he gave me a price that was way above the listed price on the internet and didn't explained any break-down of why the price is so much more than advertised (3k difference, not a small amount). We were standing outside on a brutally hot weather day getting nowhere. I left and went to a different dealer and bought a new car (my second choice) the next day. This would've been my third car purchased from Rich Morton. Never again. More

Went into the dealership to get another cx5 cause i totalled my other cx5 . My last one was great to me. From the first second I was there it was a waiting game. Once Bobby decided to give us attention totalled my other cx5 . My last one was great to me. From the first second I was there it was a waiting game. Once Bobby decided to give us attention I was there for over an hour. I have never had to wait that long I was almost ready to walk out. Once I was finally landed on a cx5 it was a total cluster mess. They weren't honest to me from the get go. After 2 hours of haggling on price and rate I was so worn out I put down a 500 deposit and asked if I could vome back to finish paperwork on Thursday I was told by the finance guy that 500 wouldn't be enough to hold the cx5 til then. Mind you it was only 3 days. Mind you I was putting 8k down I wanted to wait for the insurance check come in so I could give the whole 8k down. I have an 802 credit score was given a rate of 3.99 for 83 months and a payment of 284 when i left. After the salesman had to go to the sales manager tower 6 times to finally get me where I needed to be payment wise. Once I came back to do my paperwork on Thursday EVERYTHING HAD CHANGED. They gave me a 5.9 rate with a payment of 309. Not what we agreed on. A different finance person was in the box she gave me the new numbers I was very upset....she explained to me that the manager that was there Saturday wasn't there on my return visit and that all the final numbers we came up with had changed and no one could find the Saturday deal. I wanted my payments under 300 a month they went from 3.99 rate to 5.9 rate in a couple of days. Making my payment from 284 to 309 a month. Once everything was said and done my payment dropped to 303 cause they took 400 off. The finance lady said this was the best they could do take it or leave it cause she had other people to wait on. Then processed to tell me to refi the loan at my bank. With the credit score I have should had gotten me the best rate. Beware of this dealership they tried to keep my rebate money plys gave me an outrageous rate. I love my new cx5 but hated the deal More

Worked with Mike who was very courteous and professional who took the time to answer all my questions which finally put me in a new Mazda 6 which I could not be happier. Received a decent price on my trade who took the time to answer all my questions which finally put me in a new Mazda 6 which I could not be happier. Received a decent price on my trade in and purchase price on the new vehicle. If you are thinking of buying a Mazda then go see Mike and see if he can work you a deal. More

I took my car in because of an issue with one of my tires Keith and Ginger went above and beyond to fix the issue. Keith and Ginger went above and beyond to fix the issue. More

They posted a price then added $2,500 reconditioning fee (would never tell me what was actually done) and $500 doc fees. I got a TrueCar price, generated from their dealership & they begrudgingly said t (would never tell me what was actually done) and $500 doc fees. I got a TrueCar price, generated from their dealership & they begrudgingly said they would honor it. I live out of state & was told I could start purchase remotely then get car Monday. Between the time I agreed to purchase car & got a call back from salesman to start paperwork they scheduled 3 appointments to show car to someone else. I was then told the Morton owner would only sell in person. It is clear they didn’t want to honor price agreed to, and get some other sucker to pay much more. Would never do business with such a shady business. More

Like many others that deal or try to deal Rich MortonMazda beware. Was interested in a black raptor for a given price. Asked for a formal quote and never received one. So called sales manager call MortonMazda beware. Was interested in a black raptor for a given price. Asked for a formal quote and never received one. So called sales manager called and said he was busy and gave me a cost over the phone. He tried to add over 4K but would not provide a electronic quote for me to review. Rich called me back and said we need to do the deal because he had other customers interested. Rich Morton Mazda is very shadow and adds to the shady cars salesmen of the old days. They are probably all retired lobbiest!! More

I brought my new (to me - used) Mazda in for a leak problem that turned out to be even worse than I had realized. Keith and the team took care of it but when way above and beyond to ensure not only tha problem that turned out to be even worse than I had realized. Keith and the team took care of it but when way above and beyond to ensure not only that the leak was fixed but that the car was safe for me and my newborn. They were quick, kept me updated the entire time, and really made it all so easy. Won’t be taking my car anywhere else. More

Just bought my 3rd Mazda from Ritch Morton. I have experienced good customer service from Shan who I recommend as a go to sales man. He is pleasant and knowledgeable about the product he sells not li experienced good customer service from Shan who I recommend as a go to sales man. He is pleasant and knowledgeable about the product he sells not like some who just BS you for a sale. In addition, the after sales support team also provide good customer service. I have bought 3 Mazdas from Ritch Morton over the years all from Shan. If you are thinking of buying a Mazda then go see Shan and see if he can do you a deal. More