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Rich Morton Mazda

Pasadena, MD

3.9
247 Reviews

51 Mountain Rd

Pasadena, MD

21122

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Showing 247 reviews

September 01, 2020

Just bought my 3rd Mazda from Ritch Morton. I have experienced good customer service from Shan who I recommend as a go to sales man. He is pleasant and knowledgeable about the product he sells not li More

by Roy
Recommend Dealer
Yes
Employees Worked With
Shan Marfani
August 24, 2020

If I could give them a 0 I would but it wasn't an option. Rich Morton Mazda in Pasadena, MD is engaging in poor business practices. I bought a used vehicle from them on August 10. I did my due dil More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby (Salesperson), Ahmed, Donald Burke (General Manager)
August 20, 2020

You can't trust the prices they list on their website. A car that is listed as "certified" is, as you find out when you sit down to do the paperwork, actually just eligible to be certified. If you want it t More

by justsomeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lenny Weatherstein
August 13, 2020

CONMEN PLEASE PLEASE PLEASE don't bother buying one of their classic or used or even new!! My father purchased a 1969 GTO from the dealership last month. Man More

by beb899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Coker
July 08, 2020

Worked with Mike, who was a gem! Super professional and pleasant to work with. READ THE FINE PRINT ON INTERNET ADS! Would definitely return for future purchase. Felt we received a fair price on our trade More

by Lona G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
June 20, 2020

False advertising and too many $$$$ dealer add ons i have never heard off like 1000 state inspection??? $2500 conditioning fee??? Don't believe the too good to be true prices they list online. More

by smorgan14
Recommend Dealer
No
Employees Worked With
Don't remember name
April 22, 2020

E Price scam / Bait and Switch Attempted an internet E Price bait and switch on me today. I had purchased two vehicles there in the past, but I'll never go back after today's experi More

by cliff.forster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Coker
March 10, 2020

Cars listed on website do not exist; Window stickers removed UPDATE: The car they told us is not available OR the one they lie about one by saying that it has preferred trim, still available on their websit More

by mazdaDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 07, 2020

Amazing team and excellent service! Absolutely loved how quick and easy the buying process was. Thanks so much to Shan & Lenny for a great deal!! More

by shondell monterey
Recommend Dealer
Yes
Employees Worked With
Shan Marfani, Lenny Weatherstein
March 03, 2020

Nice experience, I was impressed with them I was impressed with the entire staff at Rich Morton today. As some reviews noted, the buying experience was a bit slower than expected, but the reas More

by djp952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Renner
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