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Richard Bazzy's Shults Ford of Wheeling

Triadelphia , WV

4.6
190 Reviews
Shults Ford Wheeling is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Triadelphia area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 95 Robinson Drive Triadelphia, WV 26059. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Shults Ford Wheeling is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive.
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95 Robinson Dr

Triadelphia , WV

26059

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Showing 190 reviews

August 05, 2026

No communication or call backs Dropped it off Thursday night, told get to oil change first thing fri, didn't start it until fri afternoon. Part they had malfunctioned now can't get another until Monday. G More

by Mmurphy74
Recommend Dealer
No
Employees Worked With
Zac and George
Aug 09, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 03, 2026

VERY FRIENDLY COURTEOUS AND HELPFUL GETTING ME TO MY CAR. $0.00 COST AS I HAD A COMPLIMENTARY OIL CHANGE COUPON More

by SANDY.R.LEMLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the 5-star review. We’re glad George and our team provided friendly service and got you back into your Ford Bronco Sport with that complimentary oil change. We look forward to your next visit.

August 01, 2026

Service was on time completed promptly and everyone I had come in contact with employees and other customers were very nice and polite. More

by preynolds3
Recommend Dealer
Yes
Aug 01, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We’re thrilled to hear your Ford service was completed on time and that every interaction was courteous. It’s great that our team and the friendly environment made your visit pleasant. We appreciate your kind feedback and look forward to assisting you again.

August 01, 2026

Always happy. They treat you nicely and explain everything Also make sure your satisfied with the work More

by Walton913
Recommend Dealer
Yes
Employees Worked With
Not sure. But he was fast and took it early
Aug 01, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Reading your feedback brightened our day. We’re glad our team made you feel informed and comfortable while working on your Ford and that you were satisfied with the service. Thank you for the five stars.

August 01, 2026

Fast courteous service - staff was polite - showroom and waiting area clean comfortable plus the coffee was a bonus More

by dhennen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for noting our prompt and courteous service. We’re pleased our team made you feel welcome and that you found our Ford showroom and waiting area clean and comfortable. We’re glad you enjoyed the coffee and look forward to assisting you again.

August 01, 2026

Great service;; phenomenal staff! Fair and honest service from Zack! Keep up the excellent work! More

by CAMPW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating on your Ford F-150. We’re glad our team delivered fair, honest service and appreciate your kind words about our staff.

July 31, 2026

I was very pleased with the overall service and professionalism that I was provided at my appointment. More

by jimmyknapp79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Czapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for your kind words about our professional service during your Ford Maverick appointment. George and our service team enjoyed ensuring everything went smoothly and appreciate you trusting us. We look forward to assisting you again.

July 31, 2026

The service dept has always been polite and professional. Brandon did the service this time was excellent. More

by BRENDA.SAMPSON57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeArdo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

We appreciate the 5 star rating and your kind remarks about our service department’s professionalism. Mike and our team look forward to assisting you with your Ford again.

July 30, 2026

Reasonable price and Reasonable wait time. It was a beautiful day in the neighborhood and the coffee was good. More

by Ccm90117
Recommend Dealer
Yes
Employees Worked With
The guy that used to work for Hyundai.
Jul 30, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It’s wonderful to hear the pricing and wait time worked well for you, and that you enjoyed the coffee on such a beautiful day. Thanks for trusting us with your Ford service, and we look forward to assisting you again.

July 30, 2026

Made getting my truck service extremely easy. They picked it up and delivered it. I couldn't be happier. More

by KNANNERS
Recommend Dealer
Yes
Employees Worked With
Zach and Sean
Jul 30, 2026 -

Richard Bazzy's Shults Ford of Wheeling responded

It's great to hear our pickup and delivery service made maintaining your Ford F-150 so convenient. We’re glad the process was easy and appreciate your positive feedback. We look forward to helping with your truck again.