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Richard Chevrolet

Cheshire, CT

4.5
418 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 418 reviews

August 31, 2021

All staff are very pleasant. Service appointments are flexible. And we like the Auto Status Reports so that you can decide what things need attention immediately and which can wait. We will continue to More

by Satisfied Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie
June 19, 2021

Scheduling Service there is impossible. Website is difficult and I called 6 times only to be put on hold and nobody answers. Spent over an hour waiting for a service rep. Waste of time. PICK UP THE More

by NESH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody picks up the phone
Jun 25, 2021 -

NESH responded

Pick up the phone. Calling 6 times and put on hold and NEVER talked to a rep is unacceptable CALLED 6 TIMES. PICK UP THE PHONE !!!

Jun 25, 2021 -

NESH responded

Service pick up the phone!!!!

Jul 06, 2021 -

Richard Chevrolet responded

We sincerely apologize for the phone and website experience you described. We take your feedback very seriously and would like the opportunity to speak with you. We are unable to identify you based on the information in this review alone. If you could please contact our Service Manager, Dennis Pisco, at dennisp@richardchevy.com or 203-272-1000, x162, we would appreciate the opportunity to earn back your business. Your satisfaction and business is very important to us. Again, we regret that you had so many troubles reaching us, and we will make every effort to prevent this from happening in the future. We hope to hear from you soon.

April 19, 2021

Outstanding service in the sales department! I recently purchased a Chevy Colorado there and they thoroughly to me everything about the vehicle and more! I would definitely recommend going there! More

by vanessadescoteaux7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Lamb
March 17, 2021

The experience I had at Richard Chevy was amazing. Jef Dunphy was very profesional. I had some financial issues and he worked very hard to get me into my 2014 Chevy capitava . Dan also out introduce hisse More

by Tml14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jef Dunphy and Dan Alkas
February 19, 2021

The service dept at this dealership is very efficient at what they do. You can schedule a repair for your vehicle and feel very safe with the guidelines they have in place. Their work is always quick and More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak, Service Consultant
December 30, 2020

I recently purchased a 2018 Chevrolet Colorado. The buying experience was excellent, friendly atmosphere, very clean. Matthew was very courteous and knowledgeable, and in Finance Angel was very knowled More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew and Angel
November 23, 2020

After our Equinox was totaled in an accident by a wrong way driver on the highway, we immediately started looking for a replacement. I checked a few dealerships in our area, and only 2 had what we were loo More

by CamaroMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
October 22, 2020

When you need an oil change for your vehicle, make sure you ask for Carrie Tomczak (Service Advisor) to schedule your appointment. She has years of experience helping customers with there vehicle needs. More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak, Service Consultant
October 14, 2020

This dealership is great. I recommend Matt for the sales department. I went to the dealership to just buy a car but they helped me out and the experience was excellent. More

by Rohan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Angelo
August 03, 2020

I'm a satisfied customer I visited Richard Chevrolet to purchase a used vehicle. Elissa Rosenfield worked with me. She was new but was knowledgeable and supportive throughout More

by MaryKate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa Rosenfield, Vehicle Specialist, Steve Angeski, Vehicle Specialist, Kevin Losacco, Business Manager. There was another manager involved but I do not recall his name.