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Richard Chevrolet

Cheshire, CT

4.5
419 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 419 reviews

August 03, 2020

I'm a satisfied customer I visited Richard Chevrolet to purchase a used vehicle. Elissa Rosenfield worked with me. She was new but was knowledgeable and supportive throughout More

by MaryKate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa Rosenfield, Vehicle Specialist, Steve Angeski, Vehicle Specialist, Kevin Losacco, Business Manager. There was another manager involved but I do not recall his name.
July 04, 2020

Class act service I first went to a Chevy dealer several miles down the road and left that place disappointed with the whole experience. I then went to Richard Chevy an More

by DavidMBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chillemi
June 12, 2020

OIL CHANGE & TIRE ROTATION APPT This service department is still conducting business as usual within guidelines. All aspects of safety of employess and customers are in place. Car More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak, Service Consultant
May 09, 2020

Amazing experience buying a new truck! I had an amazing experience buying a new pickup truck at Richard Chevrolet. Every step of the process was seamless. Chris S helped me set up an appoin More

by Phil S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob D, Geoff B, Angel R, Kevin L, Chris S
March 31, 2020

BY FAR THE WORST CUSTOMER SERVICE POSSIBLE! NEVER take you car or truck there for an estimate to get any work done! I brought my truck there for an estimate for auto body repairs and got TOTALL More

by skipper8689
Customer Service
Recommend Dealer
No
Employees Worked With
COLLISION DEPT.
Apr 09, 2020 -

Richard Chevrolet responded

We sincerely apologize for the lack of communication. Upon receipt of this review, our Fixed Operations Director looked into this matter and reached out to you, but he has been unable to reach you. Since your vehicle is a specialty vehicle, we have been waiting on pricing for the rear roll up door. We regret that an update on this was not provided to you sooner. At Richard Chevrolet, customer satisfaction is our number one priority, and we would like to continue working with you to your satisfaction. We hope to have the opportunity to provide you with an improved experience.

March 05, 2020

Richard Chevrolet’s family friendly waiting area is awesome. When my kids are with me while my car is being serviced their waiting area keeps them occupied. Big help to parents. Thanks!! More

by jayehurst
Recommend Dealer
Yes
Employees Worked With
No
January 24, 2020

Prompt Oil Change Service Appointment The service department is very professional. Carrie Tomczak ( Service Consultant ) is always helpful to get your service appointment done as quickly More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak - Service Consultant
January 08, 2020

Outstanding Service I just purchased a second used car from Richard Chevrolet. On both occasions I had the pleasure of working with John Chillemi. John provided extraord More

by GaryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chillemi
November 21, 2019

They are always able to schedule my car for service for day and times I request. Employees are always professional, pleasant, and extremely helpful in explaining what services were done or need to be done More

by jayehurst
Recommend Dealer
Yes
Employees Worked With
Na
October 29, 2019

Fast, Easy & Convenient! I have been using Richard Chevrolet for all of my truck purchases and service for the last 5+ years and couldn't be happier. My expectations of a deal More

by christyoricchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete S.
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