Richards Honda

Horrible customer service I was the last owner of this 2009 Infinti G37 which has 56,000 miles close to 57,000 and not 53,000 as they are advertising. I purchased the car abou I was the last owner of this 2009 Infinti G37 which has 56,000 miles close to 57,000 and not 53,000 as they are advertising. I purchased the car about 2 months ago. A month after I purchased the car, I received a call from Jessica who does the financing. She called me in the middle of the week, when I returned her call, she asked if I was busy? I told her yes, that I was at work. She then stated that I need to bring the car back because the loan had been recalled on the car and that they will try to get me refinanced. I told her that I will try to get car back to them as soon as possible being that I live in New Orleans and they are located in Baton Rouge. I told her that I need time to find reliable transportation back and that I could not take off from work to bring them the car. She never offered me any options to what we can do. she didn' t show any concern about my situation all she was worried about is the car. After, numerous of calls and messages between the both of us, she then left a message stating that if I don't bring the car back that she was going to report it as if I was trying to steal the car. Once, I brougth the car back no one ever called me to try to work things out. After, numerous of calls and messages no one ever returned any of my calls. Not to mention when I submitted my credit application, they had than submitted my application to about 10 banks before they were approved the loan without my permission. The worst experience of my life. I would never recommend these people to anyone. More

Excellent Service Mr. Carva Henley was an EXCELLENT salesperson. His customer see is awesome and I would definitely and already have recommended him to family and frien Mr. Carva Henley was an EXCELLENT salesperson. His customer see is awesome and I would definitely and already have recommended him to family and friends. He was very patient with me and walk me through the entire process, answer all question ask. EXCELLENT salesman. More

Excellent Car Buying Experience I was serviced by Ms. Kathy Bergeron and also Mr. Kevin Morrison who went the extra mile in making sure my purchase was what I wanted, affordable and I was serviced by Ms. Kathy Bergeron and also Mr. Kevin Morrison who went the extra mile in making sure my purchase was what I wanted, affordable and a reliable vehicle. They were excellent the entire visit till the close of the sale. Highly recommended! More

Very pleased with purchase and experience Byron Lewis could not have been more helpful in our purchase of our 2016 Honda Pilot. The dealership was thoughtful and respective in every aspect. Byron Lewis could not have been more helpful in our purchase of our 2016 Honda Pilot. The dealership was thoughtful and respective in every aspect. Thanks - we got the car we wanted. More

I love Richards Honda! I love Richards Honda and my new Honda Civic! Mark was a great salesman and made everything so easy! Very helpful and friendly. Thanks so much Richard I love Richards Honda and my new Honda Civic! Mark was a great salesman and made everything so easy! Very helpful and friendly. Thanks so much Richards Honda! More

"Best experience ever" After reading several great reviews I decided to try Richards Honda. I am so glad I did. I was very impressed right from the start, even though I drea After reading several great reviews I decided to try Richards Honda. I am so glad I did. I was very impressed right from the start, even though I dread dealing with most car dealerships. My sales rep Kathy Bergeron was so awesome. She was kind, patient and very honest. No hidden surprises with her at all. She really cared about my car buying experience. She made sure I got everything I wanted in My Honda Accord and for a great price too. I cannot express how much Kathy has really changed my mind about car salesmen. Charlie the business manager was just as great and patient. Thank you both so much. I will definitely be back to trade my car in for a newer model when that time comes!!!! More

Turned out well Richard's Honda me me a very happy customer! They really worked with me on the car I wanted to purchase and Charlie in the Finance Department made the Richard's Honda me me a very happy customer! They really worked with me on the car I wanted to purchase and Charlie in the Finance Department made the process a smooth one! More

2015 CR-V EX Richards Honda made buying a 2015 CR-V EX a breeze! The staff went above and beyond to make sure I was satisfied. Their prices absolutely cannot be be Richards Honda made buying a 2015 CR-V EX a breeze! The staff went above and beyond to make sure I was satisfied. Their prices absolutely cannot be beat and I wouldn't go to anyone else. Best car buying experience! More