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Richards Honda

Baton Rouge, LA

4.1
491 Reviews

13413 Millerville Greens Blvd.

Baton Rouge, LA

70816

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491 Reviews of Richards Honda

June 10, 2015

Worst dealership I've ever been to in my life dont have a clue about their own vehicles. Went to buy a crv to pull behind my motor home and they sold me a 2015 . Well now I can't tow behind motor More

by Bjbercegeay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
curtis
Jun 11, 2015 -

Richards Honda responded

Hi, my name is Chris Brown and I am the General Sales Manager at Richards Honda. I am very sorry to hear about the issues you encountered. I would like to speak to you further so that I can get a better understanding of what occurred and try to help in any way that I can to resolve this for you. When you have a moment could you please give me a call on my cell, (501) 313-8270? Again, I do apologize and I hope to hear from you soon so that I can assist you. Thanks.

May 29, 2015

Turned out well Richard's Honda me me a very happy customer! They really worked with me on the car I wanted to purchase and Charlie in the Finance Department made the More

by dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carva & Charlie
May 27, 2015

2015 CR-V EX Richards Honda made buying a 2015 CR-V EX a breeze! The staff went above and beyond to make sure I was satisfied. Their prices absolutely cannot be be More

by Gretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Jean George, Kevin Morrison
May 20, 2015

Still smiling!!! Awesome experience!! Came in for a used car and left with a new one. Kenneth Reed helped me get a 2015 CRV with my tight budget! So thankful to him and the team at Richard More

by AmyTNola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Reed
April 23, 2015

like a child that just got a new toy my experience with this sale consultant wus fun and at the same time he wus very professional. and his love for honda made it very is to talk to him a More

by stephen37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Williams
April 02, 2015

They were fair and worked hard to find the car we wanted i worked with Billie Jean. Overall the process was simple and friendly. They did very well at finding us the car we wanted. I would recommend richards More

by CRVbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Jean George
April 02, 2015

wonderful I recently purchased a used vehicles from Richard Honda. My experience was Wonderful I really enjoy the custom service that Mr. Carva Henley gave me. More

by J.Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carva Henley
March 31, 2015

A good deal! This was my first purchase at a Honda dealership. I had an idea what I wanted and when expressed Byrun quickly found a car that met my needs. He en More

by SAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrun Lewis
March 26, 2015

Service Yesterday I pulled in the service center because the remote would not open my trunk. There is no key hole on the trunk, but I could still open it wit More

by guljones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian and two others
Mar 27, 2015 -

Richards Honda responded

I am very sorry to hear that your visit to our service department was not to your satisfaction. I understand the concern that you expressed. Please understand that there are many reasons why we prefer to not have service advisors diagnose an issue such as this in the service drive, including the safety of our customers and service advisors. Our technicians are trained by the manufacturer specifically to work on vehicles such as yours and that is why we leave any diagnosis that appears to be electrical related up to them. Your business is very important to us, so I hope that you understand our position and choose to service your vehicle with us in the future. We appreciate your feedback and will use it to look for opportunities to improve the customer experience. If you have any further questions or concerns, please feel free to reach out to myself or our service manager, Melinda Banks, directly at 225-928-6100. Thanks! --Con Lemoine, General Manager

March 25, 2015

FINALLY We were finally able to get the vehicle my wife had wanted for years a loaded 2015 Honda Accord. Excellent assistance from Mrs. Billie Jean who made u More

by GwB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Jean
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