Bought a $32,100 car drove off the lot the issues started. I knew at that moment we should have taken the car back and got money back for lemon. We setup an appointment with the mechanic, took time to go down missing work and was told they “forgot” about appointment and the mechanic was busy.
Not sure what is the problem but the mechanic clearly did not do his job. The front brakes were gone, the car made an awful squeaking noise, the console was broken and a latch was supposedly ordered which we did not received for 6 months. It takes a day to get the part in!
The most disturbing part is when I took the car to my mechanic and after checking out the car he determined the rear brakes will need to be replaced. He also noticed as he was rotating the tires, the tires were facing in the wrong direction. We also needed a new battery after the battery was constantly dying.
We were NOT been able to get the sticker because of the battery issue. We need to drive a variety of country and highway. Only it keeps DYING and we need to start all over again. I also had my renewal for the “Runner” but instead of extending the new renewal (which you said he could not do) and I paid $100 they did the registration for two weeks and I called the registry and they were surprised it was not extended a year rather I spent $100 for less than 2 weeks. I then had to go back that week to extend my registration that I paid you to take care of.
Basically paid to much for car, got an awful trade value and was lied to over and over. Saying wanted to help, they kept putting off service until had car over 60 days. Then gave all service we had to pay our trusted mechanic (25 years with him). Lost faith in them when can't check cars and notice obvious problems AND TIRES FACING THE WRONG WAY!
Dan went to owner who offered to buy car back, for much less of cours, and buy another car! I just wanted service in the first few months paid for. Out of $2000 in repairs he decided the fair thing was to give his cost for battery and labor cost if they did it. It is a high preformance sports battery and they claimed it would cost MUCH less than they claimed and $25 for labor. REALLY?? I saw invoice for bettery, they lie and cheat to make a sale.
Never had a worst experience and lots of lip service with a smile. Very friendly but if you want to be treated fairly, forget about it!