Richardson Buick GMC - Midland

Everyone was very friendly and accommodating. . My wife and I were treated respectfully. We love our truck! . My wife and I were treated respectfully. We love our truck! More

Good. Had a snack. Took approx an hour. Son took vehicle. That's all I got from him. Had a snack. Took approx an hour. Son took vehicle. That's all I got from him. More

No John was very professional, friendly, and helpful throughout the entire process. He answered all my questions clearly and made purchasing the car easy and stress-free. I highly recommend this dealers throughout the entire process. He answered all my questions clearly and made purchasing the car easy and stress-free. I highly recommend this dealership. More

Salesman, Scott Jones, was exceptionally patient and knowlegable with all my questions. All the other staff were great to work with as well. Would absolutely recommend Richardson Buick in Midland, MI knowlegable with all my questions. All the other staff were great to work with as well. Would absolutely recommend Richardson Buick in Midland, MI More

They answered any questions I had they even brought my car back to work for me and drop the keys off as I was unavailable. They do offer to take you back to your destination as well, which is amazing so g car back to work for me and drop the keys off as I was unavailable. They do offer to take you back to your destination as well, which is amazing so grateful for the amazing service. More

Sale was good but service No good first time came in for first oil change and had and still have an interior door panel broken or something from day one also truck has been trying to do a download since jus first oil change and had and still have an interior door panel broken or something from day one also truck has been trying to do a download since just after taking delivery and still is after 2 visits to the service department first they said they didn't have time second visit they changed their mind and told me it's impossible to do that I must wait for it to do it itself I know this is not true ! On the first visit they said they would call me about the messed up door panel still waiting almost a year later. Asked about it on the second visit and they never gave me an answer apparently they don't care after the sale is made! Second visit truck was not starting no power didn't offer a tow when I called said they could see me if I got the truck in tomorrow charged the batteries for 10 hours on automatic charging and never reached full but it started I brought it in they said both batteries were bad sent me on my way saying they replaced both ( Duramax diesel ) I got home opened the hood and find they only replaced one battery ! Marked the negative terminal tops with an X scribe. Also the first oil change i was low on Def fluid never topped it off when purched it from you it's supposed to be filled or at least 7 gallons added on the first oil change Gm pays Fact I asked to get my Def fluid taken care of and they added just half a jug less than 1 gallon. Lot's of Bad experiences never have these issues where the wife bought her canyon Denali !!!! More

Professional and quick Always good to deal with and never have any issues Very accommodating have any issues Very accommodating More

Thorough and fair. All communication was good. Will return for additional service on my other Acadia. All communication was good. Will return for additional service on my other Acadia. More

I have worked with Will for years on lease and purchase, so when it came to buying our lease truck I followed a great person to work with at his new dealership. I would definitely recommend him so when it came to buying our lease truck I followed a great person to work with at his new dealership. I would definitely recommend him More

courteous,didn't rush me, showed me alot of the features and said to drive it for a while and then come back with questions, patient. and said to drive it for a while and then come back with questions, patient. More