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Richardson Buick GMC - Midland
Midland, MI
160 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 160 reviews
November 08, 2023
I hate the fact I cannot switch the television in the customer lounge room! The service people are courteous . Car goes in for service in a timely fashion. customer lounge room! The service people are courteous . Car goes in for service in a timely fashion. More
by crazywanda1948
Verified CustomerEmployees Worked With
Christian Pangborn
November 04, 2023
Dawn Johnson was great to work with. But, $75.00 to install battery seems to be a little extreme. Not happy about that!!! But, $75.00 to install battery seems to be a little extreme. Not happy about that!!! More
by bill_huner
Employees Worked With
October 31, 2023
VERY friendly and sincere. Great facilities. Prompt service. Good location. Great inventory and knowledgeable techs. Good coffee. Great facilities. Prompt service. Good location. Great inventory and knowledgeable techs. Good coffee. More
by jecextra
October 30, 2023
Appreciated fact that I was able to get in right away as situation seemed to be related to a previous repair. situation seemed to be related to a previous repair. More
by John Lynn
Employees Worked With
October 29, 2023
Dawn has been awesome to work with! Thank you for the great service and quality work!! Thank you for the great service and quality work!! More
by Tpmhoop
Employees Worked With
October 28, 2023
I brought my truck in for a repair. . they said it needed a part so I had them replace the part. My vehicle did the same thing..1100. And it was the same as it was when I brought it in.. . they said it needed a part so I had them replace the part. My vehicle did the same thing..1100. And it was the same as it was when I brought it in..very disappointing.. it was my first time at the dealer More
by michiganwabbit
Employees Worked With
Christian Pangborn
October 27, 2023
First time customer. Very pleased with the availability of appointment and service. Price was fair as well. Very pleased with the availability of appointment and service. Price was fair as well. More
by LAURIEMARIE99
October 25, 2023
The service staff at the Betten Baker dealership in Midland is always friendly and attentive. They do their best to get us on our way as quickly as possible and without pushing for unnecessary repairs Midland is always friendly and attentive. They do their best to get us on our way as quickly as possible and without pushing for unnecessary repairs. We are glad to have such a dependable group of people in our community! More
by Goblue
October 24, 2023
Prompt service and good communication. Christian was very friendly and professional. I appreciated that transportation was available. Christian was very friendly and professional. I appreciated that transportation was available. More
by cjaltimore
Employees Worked With
Christian Pangborn
October 23, 2023
Dawn is the best and so helpful. She is always there for me on any questions I have. She is the only one I go to. She is always there for me on any questions I have. She is the only one I go to. More
by THoman
Employees Worked With
