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Richmond BMW Midlothian

Midlothian, VA

4.8
400 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 400 reviews

May 12, 2024

Excellent service as always. Ravin and Scot are fantastic as always! One of the reasons I have remained a customer for the past 7 years. More

by Dlperlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot McCormick
May 11, 2024

Everyone should be treated the same. Not completely satisfied the las few times at midlothian BMW. More

by julio escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 14, 2024 -

Richmond BMW Midlothian responded

Julio, Thank you for sharing your review with us. I'm sorry to hear that your recent experiences have left you feeling dissatisfied. Providing exceptional service to every customer is our top priority, and I apologize if we have fallen short of meeting your expectations. We would like to learn more about the issues you had and invite you to please contact me at your convenience. Alex Utz, General Manager, 804-897-2200

May 09, 2024

I recently visited this dealership and I must say, their prices were unbeatable. From the moment I walked through the door, I was greeted with a warm welcome and treated to a high standard of service. The t More

by Kathleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 07, 2024

No nonsense. My salesman was ready on time and we made the deal quickly without too much back and forth. More

by briancabrera1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Balaji Rajamohan
May 07, 2024

Great people. Showroom is clean. Easy to schedule an appointment. Service Department was very helpful. More

by Jfarleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yucaba
May 03, 2024

Did the job as requested, no problems. Completed in jig time. Thank you, good job. More

by michael_corbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yercaba
May 02, 2024

The Best BMW dealer and service department in the state of Virginia. This is my second BMW, and I will only take it to this BMW service department. Scot McCormick was beyond amazing and extremely helpful. More

by tammat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot M. and Danny the courtesy driver
May 02, 2024

Great service. Loved how Rebecca took care of us. Also a pacifist clean showroom. Thanks Rebecca. More

by roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
April 30, 2024

We are very satisfied with our online purchase of a used vehicle here. The interior and exterior condition of the vehicle upon delivery was impeccable. Many mechanical updates and part replacements were don More

by Realsuseq
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Sorenson, Jerry Schuler, Roshan Patel, Alex Utz
April 26, 2024

I appreciate all the help from all the workers because they were very polite and made me comfortable... thanks More

by terrypg78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great man Tim
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