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Richmond BMW Midlothian

Midlothian, VA

4.7
632 Reviews

12100 Midlothian Turnpike

Midlothian, VA

23113

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Showing 632 reviews

April 16, 2026

Very accommodating and professional! They were more than willing to work a deal I could live with. More

by hilton54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Balaji Rajamohan
April 13, 2026

The team is amazing and work together with such synerg. You can tell they love what they do and it shows. More

by Margo.mcdougald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason, Anneliese, Alex Utz
Apr 15, 2026 -

Richmond BMW Midlothian responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 09, 2026

The whole team was Amazing! !! My sales man Balaji Rajamohan Professionalism was excellent! The manager EJ Hill was awesome and professional as well!!! The Finance/Lease Dept. An More

by D R M Blessing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Hill (manager), Anneliese Bull( finance/Lease Dept), Balaji Rajamohan
Apr 13, 2026 -

Richmond BMW Midlothian responded

D R M Blessing, thanks so much for rating us so high! Be safe on the road!

April 08, 2026

Anneliese Bull in the finance department at BMW Midlothian is bright, personable and professional. She made it our best car buying experience we have ever had. Five stars for her fabulous personali More

by kristinmbowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anneliese Bull
Apr 12, 2026 -

Richmond BMW Midlothian responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 03, 2026

Ravin Perry is exceptionally polite, genuine gem of a person and a true sharp professional like a surgeon - their service team will collapse without him and Jed. More

by MI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravin Perry, Jed Hagan
Apr 06, 2026 -

Richmond BMW Midlothian responded

MI6, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 21, 2026

I was taken care of very well they where able to get me exactly what I was looking for and made me feel very welcomed... I chose very well with these guys and Mr.Charles goes above and beyond for his custo More

by Tiwuanat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
Mar 23, 2026 -

Richmond BMW Midlothian responded

Tiwuanat, thank you again for taking the time to let us know how we did!

March 16, 2026

They communicate well and are very responsive. The follow up after our purchase went very well. More

by MW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Kendall
Mar 19, 2026 -

Richmond BMW Midlothian responded

Hello MW, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 06, 2026

Customer service is always top notch. Service department is fast and efficient. Knowledgeable and great experience. More

by shylock28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason, Alex Utz
Feb 08, 2026 -

Richmond BMW Midlothian responded

:-) Wow! Thank you for rating us so many stars!

February 04, 2026

Always accomodatinng and helpful. The service people know their jobs and are good about explaining what needs to be done and do it well. The sales staff is equally knoweldgable and wo More

by jschmi5401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Schuler
Feb 06, 2026 -

Richmond BMW Midlothian responded

jschmi5401, we really appreciate this positive review! Thanks so much!

December 30, 2025

I’ve been working with Scot for many years. Very helpful and very nice to work with. Thank you! More

by Chinsuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get work with anyone other than service department.
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