Richmond BMW Midlothian

The Best BMW dealer and service department in the state of Virginia. This is my second BMW, and I will only take it to this BMW service department. Scot McCormick was beyond amazing and extremely helpful. of Virginia. This is my second BMW, and I will only take it to this BMW service department. Scot McCormick was beyond amazing and extremely helpful. Scot kept me updated everyday and my car was running outstanding when I got it back. I would also like to add that the new courtesy driver Danny was extremely helpful and much needed. He was on time and extremely kind. If you are looking a service department that will work well with you and will not over charge you this is the place. Scot was extremely honest when telling me what service my car needed. I would give them a 10 star if I could. I am extremely satisfied and will definitely be back for my next service. More

Great service. Loved how Rebecca took care of us. Also a pacifist clean showroom. Thanks Rebecca. Loved how Rebecca took care of us. Also a pacifist clean showroom. Thanks Rebecca. More

We are very satisfied with our online purchase of a used vehicle here. The interior and exterior condition of the vehicle upon delivery was impeccable. Many mechanical updates and part replacements were don vehicle here. The interior and exterior condition of the vehicle upon delivery was impeccable. Many mechanical updates and part replacements were done by the dealership prior to delivery. They have stood by the vehicle since we took delivery. A stand-up dealership. More

I appreciate all the help from all the workers because they were very polite and made me comfortable... thanks they were very polite and made me comfortable... thanks More

I've been going to this dealership since 2013. I have always received great customer service. I have always received great customer service. More

Great service. They continually keep you informed. Did great job as usual. Always great service. They continually keep you informed. Did great job as usual. Always great service. More

Tim is awesome , we have been going here for years and Times the one who told us about a military discount. Kudos to him! 30 year veteran.ISMC Times the one who told us about a military discount. Kudos to him! 30 year veteran.ISMC More

Scott was my advisor for a state inspection appointment . He was very informative about the process and I was out in a timely manner ! He was very informative about the process and I was out in a timely manner ! More

Direct, easy to work with, not pushy or doing the upsell. Was an overall enjoyable experience and would recommend them to others as well. Was an overall enjoyable experience and would recommend them to others as well. More

Always great service. Personable service writers. I drive from the other side of town and out of my way to come here. I’ll be back for sure. Personable service writers. I drive from the other side of town and out of my way to come here. I’ll be back for sure. More