Richmond BMW Midlothian

Sales and service have always been exemplary at this dealership. i have purchased 6 vehicles here and each experience has been above reproach. Kudos to manager Alex Utz, a real pro. dealership. i have purchased 6 vehicles here and each experience has been above reproach. Kudos to manager Alex Utz, a real pro. More

Dealership and sales staff were wonderful to work with. Buying over the internet and phone can be scary, but Jerry and Frank were excellent to deal with and made the experience as stress-free as possible. Buying over the internet and phone can be scary, but Jerry and Frank were excellent to deal with and made the experience as stress-free as possible. I felt they were fair in all aspects of the deal. More

Best dealership I have ever dealt with but after 4 5 series why would I go anywhere else. mgmt. 100, sales 100, service 100 series why would I go anywhere else. mgmt. 100, sales 100, service 100 More

Service advisor Scott McCormack was excellent. He was very informative and car was done when he said it was going to be done. He was very informative and car was done when he said it was going to be done. More

Outstanding service everytime. My rep Tim is always there to help with appts or needs. Thank you. My rep Tim is always there to help with appts or needs. Thank you. More

Fantastic, courteous service! Scot in service was super helpful and took care of everything I needed right away! Austin was also fantastic! Scot in service was super helpful and took care of everything I needed right away! Austin was also fantastic! More

Tim and the entire team do an excellent job on keeping you informed on your car and items that need to be fixed. The customer service and the availability to get a loaner vehicle are exceptional. you informed on your car and items that need to be fixed. The customer service and the availability to get a loaner vehicle are exceptional. More

Service is also top notch, from entry to exit! Always professional, courteous, and ,skillful superb! Always professional, courteous, and ,skillful superb! More

Prompt,thorough and professional. Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x Had to call three times before I could speak with someone that could help me. Explained all repairs to my satisfaction x More

Excellent service, excellent customer care, I excellent selection of new and used vehicles and also excellent peopel selection of new and used vehicles and also excellent peopel More